Category Archives: Agents

Oman Air upgrades retailing & distribution capabilities with Accelya partnership

Oman Air has unveiled a significant enhancement to its distribution capabilities, ushering in a new era of convenience and choice. Partnering with Accelya, a global leader in software and technology solutions, the airline has introduced cutting-edge functionality that will enable its trade partners to seamlessly manage their customers’ travel needs. Part of the airline’s ambitious retail transformation programme, it leverages the latest IATA New Distribution Capability (NDC) technology, representing a substantial advancement from the previous booking tools available to travel agents. “NDC stands as a pivotal tool, empowering us with enhanced flexibility and control over our distribution channels. Oman Air’s NDC journey has yielded significant growth in recent years and our partnership with Accelya marks an important milestone in this journey” commented Con Korfiatis, Chief Executive Officer of Oman Air. “Not only does the new upgrade support us to streamline our customer experience and enable us to scale up and provide more robust services, it also represents a significant reduction in our distribution costs, paving the way for more efficient operations and revenue diversification.” Sam Gilliland, Chick Executive Officer at Accelya, added “We are delighted that Oman Air has chosen Accelya to take control of their retailing future and help them on the journey to Offer & Order transformation. More and more airlines, covering a range of scale and operating models, are choosing Accelya’s FI X Platform due to our track record of delivering fast, impactful results. Our partnership with Oman Air is an example of how Accelya is leading the market in modem wtail solutions and bringing the benefits of our technology to customers.” In addition to enhancing its distribution capabilities, Oman Air is bolstering its loyalty system, also …

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ITTA to organise convention in December 2024, advises to work with tourist transport operators listed by govt

Bobby KS Sawhney, General Secretary,  ITTA revealed that  ITTA Convention 2024 will be held in December 2024 in Delhi. The convention aims at educating tourist transport operators to build a conducive environment for tourists. He advised industry members to work only with government recognised tourist transport operators for the safety of customers.

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Germany outpaces France in actual hotel bookings, receiving 19% of all bookings from India, compared to France’s 16%: RateGain

According to data from Adara, a RateGain Company, an impressive 62% of all hotel searches from India in the last two months have been for France. The allure of witnessing the Olympics, combined with the romantic and cultural magnetism of Paris, has captured the imagination of many. Contrary to the search data, Germany has outpaced France in actual hotel bookings, receiving 19% of all bookings from India, compared to France’s 16%. Several factors contribute to this trend, reflecting practical considerations over aspirational searches.

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Kolkata emerges as a powerful source market for SOTC’s holiday business

SOTC Travel released data on East India travel trends. Interestingly, the data highlights Kolkata’s position as a key source market for SOTC travel – with demand from not only the city but also neighboring regions, powering the Company’s growth trajectory. The Company is witnessing a strong demand uptick of 21% YoY for premium destinations including Europe (Switzerland, France, Spain, Portugal, and Scandinavia), Japan and South Korea. West Bengal/Kolkata Travel Trends Increased travel intent in 2024: 21% YoY Desire for multiple trips:25% higher compared to last year Higher spends: 15-20% compared to last year Top destinations o   Domestic: Kashmir, Ladakh, Chardham, Sikkim, Andamans, Bhutan & Sri Lanka o   International: Europe, Scandinavia, Vietnam, Bali, Singapore – Malaysia, Georgia, Japan o   New emerging: Azerbaijan & South Korea Strong demand for spiritual journeys and darshans – Ayodhya and Char Dham Unique preferences:high interest for experiential holidays, domestic cruises, safaris and biking trips Top customer segments: multi-generational families, millennials & Gen Z Top selling products: Bali Te Gurga Pujo – Bali, Osadharon Vietnam – Vietnam, Japan Ne Sarod Utsov – Japan, Asia Te Hoi Choi Songe Thailand – Singapore – Malaysia & Thailand, Bishyokor Purbo Europe – East Europe, Apurbo France O Swiss – France & Swiss Delight, Shundor Europe – Belgium – Swiss – Germany among others. Daniel D’souza, President and Country Head – Holidays, SOTC Travel said “Kolkata continues to be one of our top source markets with an increase in demand of over 21% YoY from this region. The summer season has witnessed strong growth across both international and domestic destinations 23% vs last year.

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Rate of growth very strong, carriers could add 600-700 more aircraft in next 5-7 years: Kapil Kaul

Kapil Kaul, CEO & Director, CAPA India, addressing the CAPA India Aviation Summit said, “India’s airline fleet is set to double by FY2030. It took the Indian industry around 90 years from the time of the first commercial flight to reach a fleet size of 700 aircraft. But the rate of growth is so strong that carriers could add a further 600-700 aircraft in just the next 5-7 years.”

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Operational processes related to the merger with Vistara to complete towards end of this calendar year: Air India

Campbell Wilson, CEO & MD of Air India, has said that the airline’s focus is now on integration, growth optimisation and consumer experience onboard. “The operational processes related to the merger with Vistara to complete towards end of this calendar year,” he said, adding that India has huge 3rd and 4th freedom traffic and the airlines aims to take significant portion of this traffic.

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Air India Express becomes the first airline to operate from two airports in NCR

Air India Express expands its network in the National Capital Region (NCR), bringing more convenience to flyers in NCR and North India, by operating 28 weekly direct flights connecting Hindon with Bengaluru, Goa, and Kolkata, with fares starting from ₹5,134. Flight operations will commence on 1st August 2024. Besides operating over 280 flights a week from Indira Gandhi International Airport (IGI) in New Delhi, AIX will be operating from Hindon Airport, ensuring enhanced connectivity to/from other cities in Western UP, Uttarakhand and Haryana. Hindon’s strategic location within the National Capital Region (NCR) ensures seamless access for travellers based out of Central and Eastern Delhi, Noida, Alipur, Agra, Baghpat, Bulandshahr, Dadri, Dasna, Dehradun, Faridnagar, Hapur, Haridwar, Khekra, Loni, Meerut, Modinagar, Muradnagar, Noida, Nangloi Jat,  Pilkhuwa, Panipat, Rishikesh, Saharanpur, and Sonipat. Speaking about the announcement, Aloke Singh, Managing Director, Air India Express, said, “Our network expansion is focussed on enhancing connectivity across the rapidly growing domestic and short-haul international market, particularly the new and underserved routes. The maturity and size of major metropolitan areas in India can support secondary airports, spreading the benefits of air connectivity and further stimulating growth. We believe the launch of our flights from Hindon is a pioneering effort towards this direction. It will benefit travellers from an extended catchment area, even beyond Delhi NCR, including Western Uttar Pradesh, Uttarakhand, Himachal and Haryana. The new services will complement our operations from the primary airport serving Delhi NCR, providing convenient options.”

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Experiential and luxury travel see 20-30% increase; numbers expected to continue grow further: Riaz Munshi

Riaz Munshi, President, OTOAI said, “People are more mature; we have seen a 20-30 per cent increase in experience and luxury travel, which is a significant number. We anticipate these numbers will continue to grow, making experience and luxury travel the most rapidly growing segment in the travel industry.”

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Mauritius Tourism Promotion Authority concludes 3-city roadshow in India, strengthens bilateral tourism relations

Mauritius Tourism Promotion Authority (MTPA) proudly announces the successful conclusion of its three-city roadshow in India. Led by MTPA’s Director, Mr. Arvind Bundhun, and featuring a delegation of 21 esteemed partners from Mauritius, this roadshow exemplified the robust bond between India and Mauritius and the promising potential for collaborative growth within the tourism sector. The roadshow commenced in Pune, followed by Chennai on the 29th of May, and Jaipur on the 31st of May, catalysing synergies within the industry. Arvind Bundhun, Director of the Mauritius Tourism Promotion Authority (MTPA), expressed his delight regarding the success of the three-city roadshow in India. He stated, “I am immensely pleased with the success of our three-city roadshow in India. With increased activities and more flights from India to Mauritius, this roadshow was crucial for us as MTPA is committed to facilitating seamless travel experiences and showcasing the diverse attractions Mauritius has to offer. We extend our sincere gratitude to all those who participated in making this roadshow a resounding success.” The Chennai leg of the roadshow was graced by Mr Donald Payen Chairman MTPA. His esteemed presence underscored the paramount importance of India as a key tourism partner for Mauritius and laid the groundwork for enhanced cooperation. Sunil Mathapati, Country Manager MTPA India, conveyed his excitement, stating, “We are thrilled with the responses of the travel agents in all the three cities. The enthusiasm and interest shown by attendees reaffirm our belief in the appeal of Mauritius as a top tourist destination. We are dedicated to continuing our efforts to promote Mauritius and strengthen the ties. With such positive feedback, we are motivated to further enhance our outreach activities and provide travelers with …

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Indiva Marketing to represent The Happy Valley Adventure Bureau, USA in India

The Happy Valley Adventure Bureau (HVAB), the official destination marketing organization for Centre County, Pennsylvania, USA, appointed Indiva Marketing to drive leisure visitation, awareness and visibility in India. Indiva Marketing will be responsible for sales and marketing activities, communications, and media relations, to position and develop business and media exposure for what is known as Happy Valley, Pennsylvania. This region, located in the middle of Pennsylvania, is home to Penn State University’s main campus. The population center of the county – the Centre Region – includes State College Borough and the townships of College, Harris, Patton, and Ferguson. Additional communities include historic Bellefonte and Boalsburg, and the charming towns of Millheim, Aaronsburg, Centre Hall and Philipsburg. Happy Valley’s central location provides convenient access to major cities like New York City, Philadelphia, and Washington, D.C. “We are delighted to announce Indiva Marketing as our representative in India to position and promote tourism to Happy Valley,” said Fritz Smith, President and CEO of The Happy Valley Adventure Bureau. “We look forward to welcoming travellers from India to discover our scenic valleys and agricultural corridors, and abundant outdoor recreation in our six state parks and forests, as well as to savour our authentic farm-to-table cuisine. Additionally, we parents of prospective college students seeking a first-class education in the United States to visit Penn State University while on their university tour. “Penn State University’s new Palmer Museum of Art, which is located next to the beautiful Penn State Arboretum, houses an extensive collection spanning ancient ceramics to 20th-century American art,” Smith continued. “Nearby Beaver Stadium – the second largest stadium in the nation – stands as the spirited home to the Penn State Nittany …

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