Category Archives: Agents

Giving credit to the India Travel Award, Gagan Chadha, Owner, Travel2agent Oneworld, commented, “I would like to thank ITA for recognising our efforts in being customer-centric through this ‘Customer Service Excellence for Outbound Tourism’ award.” Since its inception in 2002 as a DMC catering to far eastern destinations, Travel2Agent.com has transformed into a provider of personalised tours for outbound with in-depth destination knowledge.”

ITQ, the official partner of Travelport in India, Sri Lanka, Maldives, and Bhutan hosted a customer meeting in Pullman Hotel, New Delhi, to showcase new capabilities offered by ITQ and Travelport. The event discussed the growing Indian market and business opportunities for travel partners in India and gave valuable insights into automation, NDC implementation and Travelport+. From the India perspective, Anil Parashar, Executive Director, ITQ, said, “In the last few years, we have more than 20 airlines who have implemented NDC and many are on their way to join. We are committed to working together with our partners to make a better, more tech-friendly and modern world.” John Elieson, COO, Travelport thanked the customers and partners for their valued partnership and support in making Travelport successful. He said, “The growth for ITQ and Travelport has been fabulous as we will touch over 32 million this year. We continue to invest in the Indian market to continue to lead and be first.”

Ambiance Holidays Mauritius is pleased to announce the appointment of SSR Travel Solutions as its official representative in India, effective 1st December 2024. This strategic collaboration is designed to strengthen Ambiance Holidays’ presence in the rapidly growing Indian market and enhance its sales, marketing, and business development efforts across the region. SSR Travel Solutions, known for its deep industry expertise and extensive network within India’s travel sector, will work to elevate the visibility of Ambiance Holidays Mauritius. The partnership will connect Indian travellers with the enchanting allure of Mauritius, offering access to its pristine beaches, luxury resorts, and rich cultural experiences. Speaking about the partnership, Nayaz Toolun, Owner & Executive Director, stated, “We are thrilled to partner with SSR Travel Solutions to tap into the growing Indian outbound travel market. Together, we aim to deliver customized travel solutions that capture the essence of Mauritius’ vibrant hospitality, diverse culture, and natural beauty.” SSR Travel Solutions, recognised for its successful track record in promoting global travel brands, will focus on amplifying Ambiance Holidays’ market presence in India through targeted marketing campaigns, collaborations with travel trade professionals, and exclusive travel packages tailored to the Indian market. Sidhant Sapneal Rao, Chief Marketing Officer at SSR Travel Solutions, commented, “It’s an honour to represent Ambiance Holidays Mauritius in India. Mauritius is a dream destination for Indian travellers, and we’re excited to work together to deliver exceptional, bespoke travel experiences to this growing market.” This partnership marks an exciting chapter for both Ambiance Holidays Mauritius and SSR Travel Solutions, as they aim to unlock new growth opportunities and meet the evolving demands of Indian travellers.

Singapore Tourism Board invites travel trade for a webinar today at 3pm, focusing on latest offerings that are tailored for India’s MICE requirements. Gain valuable insights and curate enriching itineraries on Singapore for your clients. For more info, please contact Jaspreet Kaur at jaspreet.kaur@ddppl.com or 9650196532.

Singapore Tourism Board invites the travel trade for an exclusive webinar focusing on the latest offerings for world-class events that are tailored for India’s MICE requirements. Gain valuable insights to help create enriched itineraries for your corporate clients, showcasing the best of what Singapore has to offer. For more information, or to register, please contact Jaspreet Kaur at jaspreet.kaur@ddppl.com or 9650196532. Registration link: https://event.webinarjam.com/register/655/5v7qwi3k5  

In a significant move to strengthen tourism ties with India, South Africa has come up with a newly gazetted Trusted Tourist Tour Operator System Scheme which will take effect on 20 January 2025. Aimed specifically at the Indian and Chinese markets, it will allow for bulk visa processing for group travellers. 23 Indian tour operators applied in the first phase.

To stay ahead of emerging trends, travel agents are seeking new tools, technologies, and resources to meet clients’ needs. Robin Lawther, Vice President, Expedia TAAP, says, “They prioritise platforms that offer seamless, all-in-one functionalities. The ability to plan, book, and manage trips within a single portal is crucial, with 18% of agents citing this and ease of use as primary factors.1 These preferences underscore an industry-wide demand for efficiency, where streamlined workflows are critical to a travel agent’s success.”

Jungle Camps has set the stage for IPO, aims to raise ₹29.42 crores fund to be utilised for strategic expansion plans and upcoming four properties across India, namely Sanjay Dubri National Park, Sheopur Fort, Kukru Jungle Camp near Melghat Tiger Reserve, and 4-star hotel in Mathura. They are going to offer special schemes to travel agents bringing around 1000 room nights to the upcoming properties, while their current offerings include US$130-US$200 rates depending on rooms per night to inbound travel agents for their existing properties.

At its 16th annual convention, ATOAI launched the Roadmap & Toolkit for Arunachal Pradesh, positioning it as a model for sustainable adventure tourism. Aimed at enhancing its identity as the “Last Shangri-La,” the initiative integrates ecological, cultural, and technological advancements, promising a balanced approach to promote pristine experiences while preserving local heritage.

Rail Europe, together with Lufthansa Group, Swiss tourism boards, and high-speed rail operators, recently organised an exclusive familiarisation tour to Switzerland and Paris for its key partners. Rail Europe planned this trip after a gap of almost four years post pandemic and this trip was a reward to their GSAs for their continuous efforts to sell train travel in Europe. Their adventure began in the picturesque Swiss Alps in Interlaken region. The unique experiences were the Raclette rafting on the lake of Brienz with a backdrop of snowcapped mountains, chocolate making workshop, adventurous activities like First Glider where everyone could fly like an eagle and the First flyer on the Grindelwald First mountain. Then the group headed to Montreux region with experiencing the Prestige class on the scenic train of Golden Pass line and enjoyed some snow activities on the Glacier 3000. The highlight of this region was cellar wine tasting at the Domian Bovy, Charlie Chaplin’s Museum, and the stunning view from the Chillon castle. The objective of this trip was to showcase the agents the benefits of Swiss Travel Pass and their add-ons such as discounts on mountain excursions and free entry to museums, and to experience the high-speed TGV Lyria from Geneva to Paris – the headquarters of Rail Europe. From the romantic Swiss Alps, they boarded the high-speed train to the city of Love Paris. The group strolled through the streets of Montmartre, explored the city with hop on hop off city tour, got on the highest level of the Eiffel tower and ended the mesmerising FAM trip with the romantic dinner on the Seine river cruise. This trip was a resounding success where they experienced Rail …