Category Archives: Agents

‘Priority is to re-introduce Bintan island’s offerings to Indian audiences and socialise them to the convenience of hopping on to the island from Singapore’

In a strategic move to tap into the expansive Indian market, Bintan Resorts has partnered with VFS Global, world’s leading outsourcing and technology service specialist, to promote Bintan Resorts in Bintan Island of the Riau Islands Province of Indonesia as a premier travel destination. This partnership was officially cemented with the signing of an agreement on 29 August 2024 at the Grand Lagoi Hotel in Bintan Resorts. The collaboration aims to enhance the visibility and appeal of Bintan Island, positioning it as a top choice for Indian travellers and welcome them to enjoy the island’s plethora of offerings. Leveraging VFS Global’s extensive network across India in all major and secondary cities, along with its strong connections with businesses, media, and corporate entities, the partnership is expected to boost tourism from India to Bintan Island. Bintan Resorts is committed to showcasing the island’s rich tourism potential, from its captivating culinary offerings to its high-quality services and warm hospitality focused on comfort. These elements are anticipated to make Bintan Island an irresistible destination for Indian travellers. “We are excited to partner with VFS Global to introduce the beauty and charm of Bintan Island to the Indian market,” said Abdul Wahab, Chief Operating Officer of Bintan Resorts. “This collaboration will elevate Bintan’s status as a must-visit destination for Indian tourists. We eagerly look forward to welcoming more visitors from India and offering them the exceptional experiences that only Bintan Island can provide,” added Wahab. The partnership will launch a targeted marketing campaign in major Indian cities, aiming to position Bintan as a prime travel destination, alongside Singapore. It will feature an innovative dual-destination strategy, with a captivating tagline highlighting Bintan’s unique attractions from …

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TripJack: Empowering travel agents with Hotel Bonanza Scheme

The vibrant travel industry is abuzz today as TripJack, one of India’s fastest-growing B2B travel platforms, celebrates its travel partners in a grand event in Lalit Hotel, New Delhi to empower them to achieve their financial freedom. The team celebrated the success of their travel partners and recognised their hard work and dedication through their ‘Rewards & Recognition’ event. Hotel Bonanza is a Target vs. achievement rewards program designed to inspire and engage travel agents to exceed their goals by incentivising them to meet specific booking targets, unlocking rewards such as gadgets, vouchers, and TripJack Cash. Under the program, travel agents who have excelled in this campaign were felicitated with rewards like iPhones, gold coins, smart TVs and a lot more. This occasion is a testament to the company’s dedication to its travel agent community, offering rewards, incentives, and unmatched support. This event marks the culmination of the Hotel Bonanza Scheme, launched during the peak travel season in June and July. In a conversation with TravTalk, Vishal Lagad, Vice President, Sales & Strategy and Abdul Thingna, Vice President, Hotels & Holidays, TripJack, said, “We believe in empowering our travel agents and providing them with seamless tools and opportunities. This event is about honouring their hard work and celebrating their success.”

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Oman Tourism successfully concludes India Roadshow

The Ministry of Heritage and Tourism of the Sultanate of Oman successfully concluded its four-city India Roadshow in Bengaluru recently, reinforcing Oman’s position as a top-tier destination for Indian travellers seeking luxury, culture, and adventure. The roadshow commenced with a strategic press conference in New Delhi, followed by a grand promotional tour across key Indian cities, including Mumbai, Chennai, and Bengaluru. This vibrant event showcased Oman’s unparalleled offerings, featuring 18 prominent players from the private sector, including leading luxury hotels and airlines, all eager to introduce their finest offerings to the discerning Indian market. The atmosphere was charged with energy as Indian travel trade professionals engaged in meaningful dialogues with Oman Tourism officials. The message was clear: Oman is not just a destination; it is a luxurious haven of natural beauty, rich heritage, and extraordinary experiences that promise to leave a lasting impression. Luxury stays in Oman: Where elegance meets tradition At the heart of Oman’s appeal is its array of world-class luxury accommodations. From the opulent palaces of Muscat to serene beachfront resorts and boutique desert camps, Oman offers Indian travellers an exquisite range of lodging options. The newly opened St. Regis Muscat adds a touch of modern elegance to this portfolio, offering unparalleled service and amenities that blend luxury with local charm. Some properties are known for their regal splendour, while others showcase a minimalist design influenced by traditional Omani architecture—highlighted as must-visit sanctuaries for those seeking the pinnacle of comfort and elegance. Oman: A vital market for Indian travellers His Excellency (H.E.) Azzan Al Busaidi, Undersecretary of Tourism, Ministry of Heritage and Tourism, Sultanate of Oman, underscored the importance of the Indian market, noting that India ranks …

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A Thai Invitation for the Indian Travel Trade

Tourism Authority of Thailand recently hosted the Amazing Thailand Roadshow to India in Lucknow on 21 August, 2024 and Chandigarh on 23 August, 2024 to promote the country’s diverse offerings for the Indian travellers. The events started with a B2B session providing a platform for Indian travel agents to connect with Thai tourism representatives, including hoteliers, attraction operators, destination management companies and airlines. Deputy Executive Director highlighted Thailand’s latest tourism developments Phimpha Ratanapruk, Deputy Executive Director, ASEAN, South Asia, South Pacific Department, Tourism Authority of Thailand, in her opening remarks welcomed the travel trade in both cities. She highlighted the Amazing Thailand Product with latest developments in Thai tourism, including new destinations, products, and experiences, with a special focus on the country’s Wellness Tourism offerings. India’s growing importance as a Thailand tourism market Siriges-a-nong Trirattanasongpol, Director, Tourism Authority of Thailand, New Delhi, dwelled upon the significance of Indian visitors to Thailand and expressed gratitude for the continued support of the Indian travel trade in making Thailand the preferred holiday destination for Indians.  Presently, India holds the third position among Thailand’s inbound tourist markets. The Director also expressed her gratitude in visiting Lucknow and Chandigarh, where she met with travel agents, wedding planners, and media representatives. She stated the rapid growth in Thai tourism from Tier 2 cities in India is commendable and emphasised on its potential for international travel. The Amazing Thailand Roadshow to India served as a valuable opportunity for Indian tourism professionals to learn about the latest advances in Thai tourism and explore new possibilities for their clients. With its diverse attractions, vibrant culture, and growing wellness offerings, Thailand continues to be a popular destination for Indian travellers …

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Ramp up air connectivity, ease visa process, and work on cost of reaching India to boost FTAs: Suman Billa

Underlining the challenges in attracting more FTAs, Suman Billa, Additional Secretary, MOT, says, “We need to understand how we can ramp up air connectivity and ease the visa process for foreign tourists. We also need to work on the cost of reaching India as it is also one of the entry barriers for inbound tourists.”

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Oman saw an increase of 70% in arrivals from India in 2023, first 5 months this year already showing healthy growth with 260,000 arrivals

On a visit to India to promote the destination, H.E. Azzan Qassim Mohamed Al Busaidi, Under Secretary, Ministry of Heritage and Tourism, Sultanate of Oman, revealed, “Last year we saw an increase of 70% in visitors from India and we are expecting this growth to continue. In fact, the first five months have already seen a healthy growth with 260,000 visitors from India. Our campaign is targeting different cities in India.”

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Taxes provide an opportunity to help fund necessary changes in tourism infrastructure: WTTC

According to the global authority on the economic and social contribution of travel and tourism – WTTC, taxes provide an opportunity to help fund necessary changes in travel and tourism infrastructure. However, any taxes levied should be used to stimulate and promote economic growth and job creation in the sector. It says that well-designed tourism taxes can be both practical and meaningful tools in the sustainable management of a destination’s resources and the development of tourism infrastructure.

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Thomas Cook India and SOTC Travel launch customer self-service app

Building momentum on its digital-first strategy, Thomas Cook (India) and its Group Company, SOTC Travel, have launched a Customer Self-Service (CSS) holiday app. Available for both iOS and Android users, the app offers customers a seamless end-to-end post-booking experience. Traditionally, the post booking process was time-consuming and stressful for customers – involving coordinating for various elements including visas (getting details on documents required, visa forms, processing time and tracking), flights, hotel vouchers, itinerary, attractions, invoices and receipts. Hence, Thomas Cook and SOTC’s innovative CSS app will now serve to empower customers with a convenient, easy-to-access interface – making their post-booking experience simple and intuitive. Having piloted the CSS app in April 2024, the app has seen significant enhancements and currently enjoys a strong customer adoption of 50%.

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Disney Imagination Garden to bloom with storytelling onboard Disney Adventure, sailing from Singapore in 2025

Disney Cruise Line is unveiling all-new details about one of the seven themed areas aboard the Disney Adventure, which will set sail from Singapore in 2025. Disney Imagination Garden, the central hub of the ship, will be an immersive, enchanted valley inspired by 100 years of heroic and heartwarming Disney adventures. The colorful landscapes of Disney Imagination Garden will transport guests into the pages of well-loved Disney stories alongside their favorite characters. The vibrant, open-air garden will be set against a three-deck-tall, stunning storybook castle art piece, a first-of-its-kind onboard a Disney Cruise Line ship. The space will also include a state-of-the art theatrical stage that will bring beloved Disney stories to life, two quick-service eateries, an alluring bar and a selection of garden-view staterooms.   “Disney Imagination Garden is the heart and soul of the Disney Adventure, where our guests will interact with our Disney, Pixar and Marvel stories in a whole new way,” said Laura Cabo, portfolio executive creative director, Walt Disney Imagineering. “The size and scale of this space provided us with so many opportunities to dream big and try new things with our experiential design, creating first-of-a-kind experiences for our guests, from all-new entertainment to delicious dining and lots of magical surprises sprinkled throughout. Rooted in the rich legacy of Disney storytelling, we’re creating an area that will open doors to new adventures and encourage guests to create magic of their own.”   Disney Imagination Garden is one of seven uniquely themed areas on the Disney Adventure, each teeming with incredible characters and unique experiences. The other areas include Disney Discovery Reef, San Fransokyo Street, Wayfinder Bay, Town Square, Marvel Landing and Toy Story Place. More details about …

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