Category Archives: Associations

In a tweet directed at some of the Indian airlines as well as MoCA and the DGCA, TAFI said that it is the duty of MoCA and DGCA India under the leadership of Hardeep S Puri to ensure that the Supreme Court orders for refund of tickets are followed by all airlines. This would amount to contempt of court if not followed. We request the DGCAIndia and MoCA to intervene to ensure rightful credit.

IATO’s has initiates an all-India campaign ‘Save Tourism’ under the umbrella of FAITH whereby it has requested members to write postcards or inland letters to the Prime Minister of India immediately with messages about saving the tourism industry and its work force.

IATO in association with TravTalk is organising a motivational session with renowned speaker Shiv Khera for its members as part of its skill development initiative. Scheduled to take place today at 11:30am, the webinar will focus on the topic ‘Turn Setback into Comeback’ and will touch upon various topics for the travel industry.

Enterprising Travel Agents Association (ETAA) in association with Pride Hotels hosted its North India members at a physical event called ‘The Comeback’ – an example of creating a safe event in the current times. Sangeeta Manocha, Chairperson of ETAA North India, says, “This is the time to come back as the travel industry has started taking baby steps.” Saurabh Tuteja, General Secretary added that travel industry has gone through many ups and downs from time to time and will surely bounce back this time as well. Dinesh Kumar, Treasurer emphasized that keeping patience is the need of an hour. Praveen Ghai, Joint Secretary is hopeful that domestic tourism has a golden time ahead and international will follow. Punit Bhasin, Joint Secretary added that this is the time, when we need to forget the past and be more innovative in creating the golden time ahead. Arush Mittal, Head-Alliance emphasized members that helping and supporting each other will be the key to success. Gaurav Arora, Head – Events added that soon industry will move to the normal state, MICE will surely pick up as people want to move out of their stress zone. Jagat Mehta, President – ETAA and Dharmesh Advani, General Secretary also shared their thoughts with the members via a video message. The event concluded with a performance by a Bollywood band. During the lockdown, ETAA conducted numerous knowledge sessions via online webinars on different destinations and tourism opportunities.  

The Travel Agents Federation of INDIA (Gujarat Chapter) recently organised a four-day FAM trip within Gujarat to Saputara and Tent city 1, Kevadia. Led by Chapter Chairman, Jigar Dudakiya, the team undertook this educational tour sponsored by Gujarat Tourism. Keeping the health safety in mind, the TAFI team gave suggestions and precautionary measures which every members had to follow during the tour. They also distributed Covid kits to delegates that included steam machine with Genvol inhalant capsules, thermometer, sanitizer, and masks.

The Supreme Court has pronounced the verdict on the airline refund case that was led by Pravasi Legal Cell. It has accepted DGCA’s recommendations on airfare refund and travel agents will get a full refund for tickets booked by them, and not directly to the passengers. The full refund scheme formulated by the DGCA has been approved by the Supreme Court. Both, the Indian Tour Operators Association of India (IATO) and Travel Agents Federation of India (TAFI) had filed a writ petition in court for this. Sharing this happy development, Pradip Lulla, Acting President and Vice President, TAFI, says, “We are very happy with the verdict. The tickets purchased through travel agents will be refunded back to agents and coupons of passengers will be made through travel agents.” The judgement copy stated, ‘…the action on the part of airlines operating domestic as well as international flights in India, in refusing to refund the full amount collected for tickets to travel during the period of ban on air travel, as illegal and arbitrary…’ It adds, ‘It is the case of the petitioner that where the tickets are booked by travel agents from their account, refund should be made in the same manner and channel though which payments for tickets have been received by the airlines.’

The Skal Club of Hyderabad conducted its 2020 AGM at the ITC Kakatiya Hotel on 25 September, 2020, which included the elections for the board of officers that would lead the 57-member club into the new decade. NSN Mohan, CEO, Kennedy Holidays has been elected the new president for the term 2020-2022. He said, “This is not the moment to be a defeatist, but to be a champion of innovation and positivity. We will plan a robust set of strategies and activities that will help our members engage amongst themselves to develop business synergies.” Other Board of Hyderabad include SK Ravichandran, CEO, Purple Hospitality, as its Vice President; Monik Dharamshi, MD of Dream Designer Holidays as Secretary; and Patti Narasimham, CEO of Uniglobe Sri Sai Travel as Treasurer.

Travel Agents Association of Kashmir (TAAK) has elected Farooq A Kuthoo as its new President for the term 2020-22. The association held its elections recently, and the results were declared on Saturday during its 11th and 12th Annual General Meeting, attended by majority of members. Habibullah Pandow has been re-elected Vice President; Showket A Khankashi is the new Secretary General, Mohammad Shafi Jan also retained Secretary Finance post; Sajad Ahmad Kralyari has been chosen as the Joint Secretary, Irshad Ahmad Hazari is elected as Chief Organiser, while Ghulam Nabi Bhat is the Publicity Secretary. Secretary Tourism Sarmad Hafeez was the chief guest for the AGM while, Nisar Ahmad Wani, Director Tourism, Kashmir, was the guest of honour. Other deputy directors also graced the occasion.

More than nine out of 10 (92%) of consumers trust personal recommendations with regards to health and hygiene, according to a new WTTC report titled, ‘To recovery and beyond- the future of travel & tourism in the wake of COVID-19’.

Jyoti Mayal, President, TAAI, has said that they have been in discussion with Ministry of Civil Aviation for many of their issues, one of which is the acceptance of credit cards by airlines. “It has been cleared by the PAPJC and IATA, but we are still knocking every airline’s door. There should be a directive from the government for the same. There should be neutral capping of fares. Also, we are looking at remuneration in a big way. As travel consultants, we should have a right to charge our fee. Else, our services can be treated as MRP product so that we are protected. We should be allowed to charge 10% fee on it like the hotel industry is charging service fee,” she said.