Category Archives: Associations

The world is slowly opening up again, new research from the World Tourism Organization (UNWTO) indicates, with destinations cautiously easing travel restrictions introduced in response to COVID-19. As the United Nations specialised agency releases its Global Guidelines for Reopening Tourism, signalling a transition into gearing up for stronger and better recovery, 3% of all global destinations have now taken steps to ease travel restrictions. However, UNWTO notes that 100% of all destinations worldwide continue to have some form of COVID-19-related travel restrictions in place and stresses the need for vigilance, responsibility and international cooperation as the world slowly opens up again.

Indian Association of Tour Operators (IATO) has requested the Ministry of Culture and the Archaeological Survey of India (ASI) to reduce the entrance fee for foreign nationals at ASI monuments, charging them the same as it would charge the nationals of SAARC countries. This, it requests, should be extended till March 31, 2022 and will help inbound tour operators reduce the package cost. The move will also help spread the message to the international travel community that India is more than willing and ready to welcome foreign tourists. The reduced fee and in turn a reduction in the package cost would enable inbound tour operators to start selling trips to India as soon as the country opens for international tourism.

CovidSMART is DDP Group’s latest initiative, a programme designed by WHO-certified professionals and ISO-trained individuals to promote safe travel and help build in tour operators & travel agents the confidence to succeed in this industry, once again. To access the programme, you can log on to www.covidElearn.com. Key learnings would include protecting your business during COVID-19, dealing with emergencies and anxiety related to the pandemic and its impact, and the importance of a PPE kit. SanJeet, Director, DDP Group, says, “All our initiatives during this pandemic have been our way of looking after our tourism industry and this is another such programme. Our aim is that every travel professional should accept this fast-paced change, be prepared and be ready to drive tourism in the future. By introducing CovidSMART, we hope to put India in the driver’s seat. Now, it is up to the travel industry to encash this opportunity. I encourage the industry to convey to their partners as well as the Indian travellers that they will now be dealing with a COVID-19 certified specialist, who understands and will guide them through this jungle.”

A delegation of the Karnataka Pradesh Hotel and Restaurants’ Association (KPHRA) recently met the state chief minister BS Yediyurappa said at his office in Bengaluru and has requested him to grant permission to re-open hotels. The Karnataka Chief Minister said he will decide on the reopening of hotels and restaurants by May 31, when the fourth phase of lockdown ends. The KPHRA delegation has also requested Yediyurappa for a special package for hotel and restaurant workers in terms of waiving off three months of electricity bills and property tax of hotel buildings.

In continuation of its efforts to highlight the issues and concerns of the outbound industry to those in the office of power, Riaz Munshi, President, Outbound Tour Operators of India (OTOAI), met up with the Tourism Minister, Prahlad Singh Patel. He had a detailed meeting with the minister at the Ministry of Tourism Office along with presidents of other leading travel trade associations. Munshi says, “The Tourism Minister listened patiently to all that we had to say. He has assured us that roll-back of TCS, not making pan card necessary for foreign remittances for foreign nationals and NRIs will be taken up with the government on priority. The honourable Minister is hopeful that all these discussions will have a positive outcome and that relief on these fronts will be announced soon.”

The World Travel & Tourism Council (WTTC) has launched the world’s first-ever global safety and hygiene stamp which allow travellers to recognise governments and businesses around the world which have adopted health and hygiene global standardised protocols – so consumers can experience ‘Safe Travels’. The initiative also received the backing of UNWTO. Eligible businesses such as hotels, restaurants, airlines, cruise lines, tour operators, restaurants, outdoor shopping, transportation and airports, will be able to use the stamp once the health and hygiene protocols, outlined by WTTC, have been implemented. Destinations will also help to award the stamp of approval to local suppliers. The launch of global protocols to boost the Travel & Tourism sector have been embraced by over 200 CEO’s including some of the world’s major tourism groups. Gloria Guevara, WTTC President & CEO, said: “We are delighted that UNWTO are supporting the private sector global protocols and our efforts as public-private collaboration is critical to ensure a faster recovery. We have learned from past crises that global standard protocols and consistency provide confidence for the traveller. Our new global safety stamp is designed to help rebuild consumer confidence worldwide,” she said. “Now travelers will be able to recognise the businesses and destinations worldwide which have adopted the new set of global protocols that will encourage the return of ‘Safe Travels’ around the world. It will, in turn, help the Travel & Tourism sector to reopen for business and move in a coordinated approach. “For the first time ever, the global private sector has rallied around Safe Travels protocols which will create consistency across the sector. Implementation by governments around the world will restore much-needed confidence in order to restart …

A combined united delegation of four travel trade associations (IATO, ADTOI, ATOAI and OTOAI) led by IATO President Pronab Sarkar met the Tourism Minister, Prahlad Singh Patel in Delhi to discuss various grievances faced by tour operators amid ongoing COVID-19 pandemic. The minister heard out the delegation at length and also addressed issues individually faced by the associations. The Minister has assured all possible support and said the ministry has already reached out to the Finance Minister for industry-specific relief. Associations representatives felt content after the meeting and expressed gratitude to the Minister for giving them a patient hearing. The Minister has called out for a united stand of the industry to fight the pandemic and overcome all the challenges. Apart from the President, Rajiv Mehra, Vice President represented IATO while, heads of other associations, Captain Swadesh Kumar, PP Khanna and Riaz Munshi represented ATOAI, ADTOI and OTOAI. From the ministry, Rakesh Sharma, Joint Secretary, MOT and Meenakshi Sharma, DG, Tourism were present during the meeting.

The Federation of Associations in Indian Tourism & Hospitality (FAITH) has proposed a Tourism Aid & Restructuring (TARP) Package to the Tourism Minister to seek specific measures for Indian Tourism from the Prime Minister and from the Finance Minister. In a document released by FAITH, the association shares that TARP is a comprehensive six steps plan, which addresses both supply and demand measures. The association released the six-step guideline after the tourism industry did not find any mention in the stimulus package announced by the Government. The six steps, in brief, are: Tourism Fund, Option of a Drawdown against Income Tax & GST, Tourism Tax & Statutory Holiday for FY 2020-21, RBI Support, Specific stimulus to different segments of Indian tourism, Agenda for National Tourism Task Force

Pradeep Lulla, Acting President and VP, TAFI, has said that the association has reached out to all the domestic airlines seeking clarification on air ticket refunds for bookings made for travel from 25th May 2020. This comes after the government decided to resume limited domestic flight operations around the country. Lulla said that since certain conditional clarifications are not mentioned by the airlines, they have written to airlines for matters concerning tour operators. He also said that TAFI’s petition on airline refunds in Supreme Court will come up for hearing probably in the next 10 days.

In a letter to all its members, the President of IATO has said that inbound tourism is not going to start in 2020 in the absence of a vaccination. Pronab Sarkar in the letter also said that the association seeks ideas from members on how they look at survival in individual capacity if there is no support from the Government. For the learning of other members from these ideas, IATO is looking forward to suggestions from everyone. Once inputs are received, IATO will call an all members Zoom meeting for members’ inputs and discuss the way forward. The association will communicate the date and time of members Webinar once it receives inputs and ideas by Wednesday, 27th May 2020 evening.