Category Archives: Breaking News (All Categories)

Sarovar Hotels has opened a new hotel in Delhi NCR, The Muse Sarovar Portico, Kapashera. Marking the group’s focused expansion plan, The Muse Sarovar Portico Kapashera will be followed by openings in Nairobi, Ranchi, Jaisalmer and Amritsar this year. With easy access to the domestic and international airports, The Muse Sarovar Portico targets both business and leisure travellers and offers 73 rooms, three ballrooms together have an area of 6900 square feet and can accommodate up to 600 people. Speaking on the occasion, Ajay K. Bakaya, Exeutive Director, Sarovar Hotels Pvt. Ltd., says, “We are glad to be opening the year with this important addition to our portfolio. Strategically positioned, The Muse Sarovar Portico is convenient to commute to and from the airport making travel easy for frequent travellers. Excellent banquet and conference facilities are the prime services we aim to focus on here”

TrawellTag Cover-More will conduct its Travel Agents Engagement Program (TAEP) for members of the Enterprising Travel Agents Association (ETAA) of non-IATA travel agents in Kolkata and Hyderabad in February 2017. The first session will be conducted in Kolkata on February 4, 2017 followed by Hyderabad on February 10, 2017. It will be conducted by corporate trainer Aman Kaushik who has done similar sessions for the trade in the past. Jagat Mehta, President, ETAA, says, “Our insurance partner TrawellTag Cover-More has designed a program especially for our members which is focused on up-selling and cross-selling skill development. The ‘Travel  Agents  Engagement Program’ has proved to be a productive step towards achieving higher quality of travel ancillary sales, increasing penetration and improving cross-selling skills among travel agents.” ETAA is scheduled to hold its second Domestic Convention at Leonia Resorts, Hyderabad from March 3 to 5, 2017.

ITDC made a debut entry at the NSE listing. The market has resulted in a surge and stocks are up over 15%. India Tourism Development Corporation (ITDC) surged 18% to Rs 209 on the BSE in intra-day trade ahead of its listing on the National Stock Exchange (NSE) on Friday, December 30, 2016. India Tourism Development Corporation has informed BSE that the listing of equity shares of ITDC in NSE has been approved vide its letter dated December 28, 2016 and the equity shares shall be listed and admitted to dealings on NSE w.e.f. December 30, 2016. Shares of India Tourism Development Corporation got listed at Rs 229 on NSE, registering a premium of 7.87 per cent over its issue price of Rs 212.30. The stock touched an early high of Rs 234, registering a jump of 10.22 per cent over its issue price. It finally ended the day at Rs 211, down 0.61 per cent from its issue price.On the volume front, a total of 1,22,798 shares of the company were traded on NSE. On BSE, where it had listed earlier, the scrip settled at Rs 212.8, up 0.24 per cent from the previous close. It had opened at Rs 228 and jumped 10.06 per cent to an intra-day high of Rs 233.65. On September 2, the company’s board had sent an application to NSE regarding listing of its shares with the bourse. ITDC, which came into existence in October 1966, runs hotels and restaurants at various places for tourists, besides providing transport facilities. It also produces, distributes and sells tourist publicity literature and provides entertainment and duty free shopping facilities to tourists.

In the wake of a statement issued by the Department of Consumer Affairs on Jan 02, 2017 implying Service Charge billed by restaurants are optional, the Hotel and Restaurant Association of Western India (HRAWI) has come out with a clarification to all industry stakeholders. In a letter to the Department of Consumer Affairs, the Federation of Hotel and Restaurant Associations of India (FHRAI) the apex body of hotels and restaurants, has appealed for withdrawal of the advisory as it has been creating chaos and disruption in the smooth functioning of restaurants across the country. The association has clarified that there is nothing illegal about levying the fee and has citied judgements by the National Consumer Disputes Redressal Commission, New Delhi which is the highest consumer forum of the country as well as by the Hon’ble Supreme Court, which have upheld the legitimacy of this practice. The association has pointed out to cases in which the practice of levying a Service Charge has been upheld by the law. In one of the cases, the National Consumer Disputes Redressal Commission, New Delhi in Nitin Mittal vs. Pind Baluchi, (2012) NCDRC 444 the Association has been advised that such a practice is not an “unfair trade practice” within the Consumer Protection Act. In another case, the Hon’ble Supreme Court too has specifically acknowledged the practice of including “service charge” in the bill by hoteliers and other cases in lower courts which too have recognized the practice. “Service charge is the amount paid to the staff of the restaurant or other similar establishments. An establishment may choose to include this amount in the bill itself and the percentage may vary from 5 per cent …

Vistara now allows check-in services at Delhi’s Indira Gandhi International Airport to international passengers through partnerships with Air France, KLM and Japan Airlines. The Singapore Airlines’ Indian carrier aims to streamline international connections and improve convenience as passengers who avail this service will receive their boarding passes for all sectors of their journey and baggage will also be checked through to the final destination. “The through check-in facility will offer great convenience to customers connecting from domestic routes on Vistara to our foreign airline partners, while allowing inbound passengers to seamlessly,” said Sanjiv Kapoor, Vistara’s chief strategy & commercial officer. “We are delighted to partner with leading global airlines, Air France, KLM and Japan Airlines, in addition to our existing partnership with Singapore Airlines and SilkAir, and look forward to working together in providing a hassle-free air travel experience to our joint customers.”

To continue welcoming record visitation and boost winter travel in 2017, NYC & Company has unveiled a new ‘Nonstop NYC’ program comprising its popular NYC Restaurant Week (Jan. 23-Feb.10), NYC Broadway Week (Jan. 17-Feb. 5) and NYC Off-Broadway Week (Feb. 27-Mar. 12). On the heels of the success of these programs, NYC & Company is proud to announce the first-ever NYC Attractions Week. The organisation is also expanding its ‘See Your City’, ‘See it for Yourself’ and Official NYC Family Ambassador campaigns to further encourage travel in 2017. The City welcomed an all-time record 60.3 million visitors by 2016 end, surpassing the 60 million visitor milestone for the first time ever. Fred Dixon, NYC & Company’s President and CEO, said, “We are proud to exceed our forecast this year and welcome an all-time record 60.3 million visitors, achieving a new tourism milestone for New York City. The appeal of the ‘New’ New York alongside our classic attractions continue to draw travelers from every corner of the globe. We invite visitors and locals to take advantage of all the nonstop and affordable NYC experiences on offer this winter as well as the opportunities to discover our City’s multicultural neighborhoods in all five boroughs.” This year, travelers from international markets will comprise an estimated 12.65 million international visitors, which is an all-time high. Among all visitors, meetings delegates will comprise 6.15 million people. In 2017, NYC & Company is forecasting the City will welcome approximately 61.8 million visitors with 13.1 million international visitors. To capitalise on the growing family travel segment, NYC & Company will continue into 2017 its Official NYC Family Ambassador program featuring Nickelodeon’s Teenage Mutant Ninja Turtles.

Air India will connect Pune to Chandigarh for the first time with a direct flight from January 16, 2017. This new flight is yet another move to promote regional connectivity by the national carrier. The flight, AI 813 will take off from Chandigarh at 1050 hrs and arrive in Pune at 1320 hrs. The return flight AI 814 from Pune will depart at 1400 hrs and land in Chandigarh at 1630 hrs on all days except Saturday and Sunday. The non-stop flight will operate with an Airbus A-320 aircraft on the Pune-Chandigarh-Pune route. It will provide a much needed connectivity between the two cities and will help to promote industrial development and at the same time also give a fillip to tourism as passengers can avail of good connectivity to holiday destinations such as Kulu, Shimla and Manali in the north and Lonavala and Shirdi near Pune.

Stayzilla signed a MoU with the Tourism Department of Odisha in order to provide online booking facilities and promote homestays in various tourist places across the state. Stayzilla has tied up with around 80 homestay accommodations in the state and the facilities will start functioning from Bhubaneswar, Konark and Puri in the first phase. “The tie-up would meet the shortage of rooms in accommodation sector in budget category and bridge the infrastructure gap,” said Nitin Jawale, Tourism Director, Government of Odisha. Ankit Rastogi, Vice President, Stayzilla, informed, “Odisha has huge potential as a tourism destination. Apart from promoting safe homestay facilities Stayzilla will jointly promote various tourist places of the state and its unique culture and food. We work as facilitators and ensure safety and quality stay for tourists. Stayzilla will provide an application to all homestay owners that will function without internet facilities where they can upload all details which people across the globe can see and book online. We have plans to start operation in important destinations like Raghurajpur and Nuapatna and will also go to tribal hinterlands soon.” Source: Times of India

To push its two products – villas and homestays – in the Indian market, Tripvillas is looking to tap offline travel agents. Roshan D’Silva, CEO, Tripvillas, says, “We currently do not have a direct tie-up with offline agents and have chosen to work through aggregators. In India, a travel agent can have access to our product through Via.com and international travel agents can access our product through Tourico travels in Florida. However, we are actively looking for new reputed travel agents to appoint as our General Selling Agents.” It is looking for travel agents with a strong presence in the upper mid-market as well as specialised agents handling family travel, corporate groups, weddings, and celebrity travel. “We are open and supportive to any ideas and would be happy to engage with other companies for mutual benefit. In the pipeline are multiple training programs, materials and in-person seminars for the travel trade. We offer special payment terms to travel agents who are IATA-certified and pass our credit checks. Our policies are travel agent-friendly and gives them a good opportunity to generate additional revenue and provide a valuable service to their customers,” he adds. It has also tied up with OTAs such as MakemyTrip, Goibibo, Yatra, Travelguru, Via.com as well as international online companies like Ctrip, Ostrovok, Booking.com, Agoda and Expedia

The cash crunch has severely affected the tourism sector since demonetisation of 500 and 1,000 currency notes came into effect from November 8 last, stated Kadakampally Surendran, Minister – Co-operation, Tourism and Devaswoms, Govt. of Kerala. There has been a decrease of 10-15 per cent in the number of foreign tourists arriving while the number of domestic tourists dipped by 20-30 per cent, he added. He pointed out that the state netted a revenue of Rs 25,000 crore every year from the tourism sector. “The currency crunch arose during the tourism season itself and so, things went wrong to a great extent,” Surendran said, adding that foreign tourists were not getting enough cash at airports on their arrival. Tourists were also spending very little money in the state now which had affected the local traders, he stated. The houseboat business, one of the main attractions of backwater tourism in Kerala, was “on the verge of collapse”, he said and added that the state government would do “everything possible” to boost the tourism sector. Surendran, who also holds the Co-operation portfolio, said the cooperative sector was in a “bad shape” and alleged that even though the Supreme Court had directed for provisions for cash in the sector, no step had been taken in that regard.