Category Archives: Breaking News (All Categories)

The Federation of Hotel & Restaurant Associations of India (FHRAI) has made written representations to the Hon. Minister of Finance Nirmala Sitharaman, the Hon. Minister of State for Finance Anurag Singh Thakur and to the Governor of Reserve Bank of India (RBI) Shaktikanta Das, I.A.S. requesting for an extension of moratorium for additional three months. The hotel industry has made no progress in terms of bookings even after several states unlocked and where hotels resumed operations. The industry has registered average occupancy levels at 10 to 20 per cent. With rental and salary bills, statutory payments and other establishment costs, hotels are finding it unviable to carry on running businesses. FHRAI has informed the Ministry that an extension of moratorium at this time could help hotels restructure existing loans since the process of restructuring is time consuming. Gurbaxish Singh Kohli, Vice President of FHRAI and President of Hotel and Restaurant Association of Western India (HRAWI), says, “For more than four months, hotels and restaurants have remained shut and have earned no revenue throughout the lockdown. There is no improvement in forward bookings and wherever hotels and restaurants have opened, the footfalls are negligible. In addition to the monthly outgoings and the statutory levies, we now have to spend more on employing hygiene and safety measures to follow the SOPs and guidelines issued by the Central and State governments. On account of all this, the debt restructuring plan announced by the RBI for the stressed MSMEs is not going to help the sector. Therefore we have urged that the moratorium be extended by a further three months.”

Thailand’s Dusit International is all set to re-enter the Indian market after the company announced its expansion in India and joined hands with real estate and hospitality major Jain Group. They will together set up a new 126-room property in New Town, Rajarhat, Kolkata by Q2 of 2022 with an investment of Rs 80 crore.

According to new independent research by Travelport, travellers in India are much more likely to book through a travel agent than before the COVID-19 crisis, with half (50%, compared to 33% globally) of all travellers anticipating an increase in their use of travel agent services. Globally, this trend was particularly evident among millennials (44%).

TAT India’s TogetherThailand digital campaign has entered today in its 4th and concluding week where the key theme focuses on new destinations in Thailand. Agents have to make an itinerary with 2 nights 3 days or 3 nights four days and post on social media platforms about Khao Yai / Chiang Rai/ Trat + Koh Chang/ Phangnga.   

The Globus family of brands is showing its solidarity to its partners by empowering them with vital destination knowledge. Realizing that ultimately one of the concerns faced by frontline sellers is not only lack of good destination knowledge but also it being present with them as a ready reckoner of information and tips that can be used to convince clients. The Globus family of brands has therefore re-launched its destination programmes with ‘I Know South America’ and ‘I Know Europe’ certifications based on popular demand. Globus family pioneered destination specialisation in 2008 with the launch of ‘I Know Europe’. Varesh Chopra, Regional Director, Globus family of brands, says, “A vacation should be absolutely stress-free and unique for every traveler. This is where a travel agent steps in as a partner. We chose these destinations for the re-launch of our certification programs due to little knowledge on these countries and the fact that our opinion poll pointed out these regions as a top choice amongst sellers.” The programs were overwhelmingly successful with over 500 agents from India, Srilanka, Mauritius and the Middle East taking part in each session. Program attendees were put through an extensive training schedule over three days in May, June and August.    

MakeMyTrip.com has launched a new platform that will allow travel agents access to its entire inventory. Rajesh Magow, Co-Founder and Group CEO, MakeMyTrip, said, “We have built our inventory over the years especially in the hotel space. The idea behind this new product is to give access to this rich content to the travel agents. This B2B2C foray will allow agents to use our technology to service their customers. Agents will get a log-in and it will be at no fee at the moment. Any booking changes can be made on myPartner by the agents and our back-end will take care of that.”

Kaushal Bhuva, Founder, World of Vacations, believes that Thailand is a wonderful self-drive destination. “Firstly, Thailand is one of the best places to enjoy vacation. It is a beautiful and hospitable destination. Thailand is really popular among first-time international travellers, and a wonderful self-drive destination for Indians,” he said.

Almost 97% of Indian golfers rated Thailand as one of the best golfing destinations, according to a survey conducted by Tourism Authority of Thailand (TAT) New Delhi Office & Sports & Leisure Worldwide (SLW), on ‘Golfing in Thailand’ with Golfers in India during 10-27 July 2020. It also revealed that majority of golfers, almost 88% are planning to travel abroad to play golf post COVID-19 and 92% kept safety as their prime concern for the outbound travel.

FAITH and its cause partner AIRDA, have requested the negative travel advisory from the USA to India to be addressed. FAITH Associations have requested the tourism minister to urgently take it up with Minister of External Affairs, for him to take up with his American counterpart for an immediate revision. The United States of America recently released a travel advisory, which rated level 4 for India (as on 23rd Aug 2020). On a scale of 1-4 this is the highest level of risk rating, carrying with it the advice of ‘do not travel’. As stated, reasons for the same, apart from restrictive COVID-19 protocols, the rating highlights terrorism, crimes against women and insurgency among others as concerns. The associations under FAITH have claimed that USA is the most important long-haul source market for India for most segments of travel. As India has begun the process of opening up its air corridors, such an advisory for India is detrimental to kickstarting all leisure, business & mice tourists from the USA. Additionally, travel advisory as such from the United States of America tends to send a wrong signal for the rest of the developed countries as they start opening up their international air travel. This advisory appears to have been last updated on 6th August 2020. The favourable revision of the travel advisory would be a big boost in beginning the process of creating a positive sentiment for travel, which will slowly put in motion revival for the inbound tourism industry

Claiming that the hospitality and tourism industry has taken a hard hit during the COVID-19 crisis, JK Mohanty, CMD, Swosti Group; Chairman, HRAO and Hony. Secretary, HAI, has said that state government needs to play a greater role in attracting investments from the private sector by providing attractive incentives for a period of at least 3 – 5 years to make Odisha an attractive destination competing with other neighbouring states like Kerala, Maharashtra, Tamil Nadu, Rajasthan Uttar Pradesh, Goa, Gujarat, Andhra Pradesh, etc. “Around five thousand additional number of hotel rooms in different star category should be set up to compete with the hotel infrastructure of the other states of India. We, therefore recommend that the Government should allow 30% capital investment subsidy up to a maximum limit of Rs.25 crores and 5% interest subsidy up to 11 years on repayment of term loans. If the subsidy is given only for 3 years, many hotels will come up as required,” he added.