Category Archives: Breaking News (All Categories)

Speaking at the third TravTalk Digital Conclave, Dilip Puri, Founder & CEO, Indian School of Hospitality (ISH), said that technology would be used in hotels to monitor guests’ health. “Many hotels have started working with technology or proximity software. With our loyalty programme, we wanted to recognise our platinum guests in and around the lobby, allowing us to go ahead and personalise their stay more. In terms of policing in hotels, they need to understand the health condition of a customer and see if social distancing is being maintained. Technology would begin to take this over as well. Not only will the guests be thermally scanned and checked while entering a hotel, but there would be technology that would also allow hotels to recognise a guest’s health condition, like what the Aarogya Setu App is doing. How technology is going to play out in this new normal is going to be a very significant factor in how hotels operate in the future, whether they are new hotels, existing hotels or hotels under renovation,” he said.

In the foremost session of 3rd TravTalk Digital Conclave, titled ‘The Reality of No Tourism’, Debjit Dutta, Director & CEO, Impression Tourism Services (India), highlighted the advantage enjoyed by East India when it came to tourism’s recovery. He said, “For eastern India, the biggest opportunity will be cross-border tourism with East Asian countries. Lockdown has come as a form of opportunity for the industry to learn and adapt to a better world.” He added that while indirect support from the government will be needed, stand-alone properties will be more popular and in demand once everything normalises, as people would like to travel to less-crowded places that serve their specialised needs.

The DDP Group, to support travel and hospitality companies affected by the COVID-19 crisis, has created a media fund of Rs1 crore under its ‘Standing with the Trade’ initiative. The move will help support businesses by providing targeted advertising campaigns, free of cost. Advertisements will be provided on a first-come, first-serve basis. Interested businesses can contact the DDP team through gaganpreet@ddppl.com. This initiative is supported by all of DDP Group’s premier publications, including TravTalk, Tourism Breaking News, TravelTV.News, M!CETalk and Hospitality Talk. Together, these publications reach 600,000 travel and hospitality professionals daily. “The timeliness and effectiveness of our actions as a united industry are more important than ever before and we are hoping that our initiative can assist stressed businesses till the market begins to strengthen again. Although it is difficult to predict how long this might continue, history has enough examples to show that after a time of economic difficulty, industry and countries have always bounced back,” says SanJeet, Director, DDP Group.

Tourism Minister of Telangana, V Srinivas Goud has directed the tourism department to prepare Detailed Project Reports (DPRs) for development of their respective vacant lands which will be considered for development of tourism. He directed to identify vacant lands belonging to the tourism department and prepare three DPRs for each proposed project. The tourism authorities were asked to prepare proposals to develop the existing hotels and restaurants of Telangana State Tourism Development Corporation and make them profitable ventures. The proposals will be taken up with Chief Minister K Chandrashekhar Rao for approval. The officials were asked to list out cases pertaining to land leases and rents pending in courts, for filing counter-affidavits. The Minister also sought to know minor disputes and cases with the leaseholders including the extension of the tourism activity in violation of existing norms, for initiating necessary legal action. He directed them to increase the lease amount and rents of tourism properties wherever necessary.

The COVID-19 pandemic has prompted all destinations worldwide to introduce restrictions on travel, research by the World Tourism Organization (UNWTO) has found. The data shows that shows that 100% of destinations now have restrictions in place and 72% of them have completely closed their borders to international tourism. UNWTO has found that 83% of destinations in Europe have introduced complete closure of borders for international tourism. In the Americas, this proportion stands at 80%, in Asia and the Pacific it is 70%, in the Middle East it is 62% and in Africa it is 57%. Out of all 217 destinations worldwide, 156 (72%) have placed a complete stop on international tourism according to the data collected as of 27 April 2020. In 25% of destinations, restrictions have been in place for at least three months, while in 40% of destinations, restrictions were introduced at least two months ago. Most importantly, the research also found that no destination has so far lifted or eased travel restrictions. Zurab Pololikashvili, Secretary-General, UNWTO said, “Tourism has been the hardest hit of all the major sectors as countries lockdown and people stay at home. UNWTO calls on governments to work together to coordinate the easing and lifting of restrictions in a timely and responsible manner, when it is deemed safe to do so. Tourism is a lifeline to millions, especially in the developing world. Opening the world up to tourism again will save jobs, protect livelihoods and enable our sector to resume its vital role in driving sustainable development.”

The Ministry of Civil Aviation (MoCA) has come up with a draft Standard Operating Procedure (SOP) for commercial flights as preparations are underway to start domestic air travel in India. The ministry said that passengers might have to fill a detailed questionnaire, carry no cabin baggage and use Aarogya Setu app mandatorily. Passengers might also have to reach the airports at least two hours before departure, according to the ministry’s suggestions. The draft does not address the issue of keeping the middle seat vacant. The final SOPs are yet to be issued by the ministry. Till now, the suggestions have been sought on a draft discussion paper from airlines and airports. The draft SOP proposes that passengers would need a green status on Aarogya Setu app and would have to do web check-in as well as undergo temperature checks. A questionnaire to be circulated to the passenger and filled up by them in advance about their past history related to COVID-19 and quarantine, if any, in the last one month. Any passenger who has undergone quarantine in the last one month to be sent for security at the isolated security check unit only. The ministry has also suggested airlines maintain the same set of cabin and cockpit crew in the roster for as long as possible to prevent cross-contamination. Further, the ministry has suggested that passengers denied travel due to high temperature or age should be permitted to change their date of travel without penalty and airlines would have to maintain their records. Airports should have an isolation zone in the terminal building. State governments should provide requisite help with medical infrastructure if the airport does not have an APHO …

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Speaking at one of the sessions of the of the virtual conference, Hospitality Tomorrow, Puneet Chhatwal, MD and CEO IHCL said, “Among the segments that will come back first, I think opportunistic business is going to be key like repatriates, which we did not even know where it came from, we did not even realize that it could be a new market. Secondly people will take domestic trips, within driving distance to begin with, then some corporate demand will come up once the airports start functioning, as well as railways and highways. Step by step business demand will resume, maybe not at the same pace. Maybe some people will take vacations within the same city for an extended weekend. Since people are fed up of being inside their houses. ”

The British Prime Minister and President Macron have stressed the need for close bilateral, European and international cooperation in the fight against Covid-19. No quarantine measures would apply to travellers coming from France to the UK at this stage; any measures on either side would be taken in a concerted and reciprocal manner. The leaders spoke about the need to manage the risk of new transmissions arising from abroad, as the rate of coronavirus decreases domestically. In this regard, the Prime Minister and the President agreed to work together in taking forward appropriate border measures. This cooperation is particularly necessary for the management of our common border. A working group between the two governments will be set up to ensure this consultation throughout the coming weeks.

After the overwhelming response for the first and second editions of its Digital Conclave, TravTalk is all set to bring the third edition of the online conference on May 15 from 10 am to 1:30 pm, which would discuss pertinent issues in the industry at the time of COVID-19 crisis. There will be 3 sessions of 1 hour each and will see experts from different segments of travel, deliberating on the way forward. The panelists for first session, titled ‘The Reality of NO tourism!’ will be Rajiv Mehra from IATO, Bharat Atree from Caper Travel Company, and Debjit Dutta from Impression Tourism Services. Second session, titled ‘Hotels in the age of social distancing. Where are the robots?’ will have Mandeep Lamba from HVS ANAROCK, Dilip Puri from Indian School of Hospitality and Jatin Khanna from Marriot Hotels. For the third session, titled ‘Big ticket business! When do we start looking at weddings, corporate and M!CE travel?’, the panelists include Rajeev Jain from Rashi Entertainment, Rajdev Bhattacharya from Wipro Limited, and Rajeev Kale from Thomas Cook India.