Category Archives: Breaking News (All Categories)

Venkataramani Sumantran has been appointed as an Independent Director on the Board of IndiGo, for a period of five years. He is currently Chairman and Managing Director of Celeris Technologies and has held this position since 2014. Sumantran has earlier served as Executive Vice-Chairman of Hinduja Automotive, UK; Executive Director of Tata Motors; and Director, Advanced Engineering in GM-Europe, among other roles.

According to a joint survey report by Thomas Cook India and SOTC Travel, consumers have expressed an interest in a personal touch to their travel booking experience, with 58% opting to purchase holidays through retail outlets or home service (38% retail and 20% home visits). This was followed by 40% opting for online channels (website/App) and 12% stating preference for video chat. Over 2500 consumers across India participated in the survey.

An IATA survey reveals that once the pandemic has subsided and it is declared safe to travel, the one thing that would make passengers feel safer would be being able to see the sanitisation process being performed throughout the aircraft. Providing more insights, the survey also reveals that travellers would be equally convinced of the safety of being in an airport if they’re able to see for themselves its sanitisation.

Though the occupancy rate across hotels in key cities of India has been plummeting for some time now, the sector is hopeful that by Q4 this year, they will be above 40%. This was revealed by HVS General Manager’s Sentiment Survey, where more than 53% respondents said that occupancies in Q4 could be anywhere between 40-50%, maybe even more. In fact, over 42% of the General Managers surveyed believe that occupancy would be close to or higher than 50%, while 46% of the General Managers believe that occupancy will remain below 40%.

CovidSMART is DDP Group’s latest initiative, a programme designed by WHO-certified professionals and ISO-trained individuals to promote safe travel and help build in tour operators & travel agents the confidence to succeed in this industry, once again. To access the programme, you can log on to www.covidElearn.com. Key learnings would include protecting your business during COVID-19, dealing with emergencies and anxiety related to the pandemic and its impact, and the importance of a PPE kit. SanJeet, Director, DDP Group, says, “All our initiatives during this pandemic have been our way of looking after our tourism industry and this is another such programme. Our aim is that every travel professional should accept this fast-paced change, be prepared and be ready to drive tourism in the future. By introducing CovidSMART, we hope to put India in the driver’s seat. Now, it is up to the travel industry to encash this opportunity. I encourage the industry to convey to their partners as well as the Indian travellers that they will now be dealing with a COVID-19 certified specialist, who understands and will guide them through this jungle.”

In order to inspire lateral thinking and bring forth innovative ideas to the forefront in this time of crisis, Singapore Tourism Board (STB) will organise a webinar today at 11am. It will begin with a panel discussion on the topic ‘Singapore Tourism: Getting Ready for Re-start’ that will have three experts as panellists, and will be followed by a product update. For more information and registration, please contact Jaspreet Kaur on 9650196532 or jaspreet.kaur@ddppl.com.

A delegation of the Karnataka Pradesh Hotel and Restaurants’ Association (KPHRA) recently met the state chief minister BS Yediyurappa said at his office in Bengaluru and has requested him to grant permission to re-open hotels. The Karnataka Chief Minister said he will decide on the reopening of hotels and restaurants by May 31, when the fourth phase of lockdown ends. The KPHRA delegation has also requested Yediyurappa for a special package for hotel and restaurant workers in terms of waiving off three months of electricity bills and property tax of hotel buildings.

Sunil B Satyawakta, Director, Civica Travels Pvt. Ltd, and Former Chapter Chairman (UP & Uttarakhand), TAAI, feels strongly that all IATA agents should re-negotiate the terms with IATA. He explains, “I am expecting that our ticket sales will be down at least 50 per cent in the next financial year. Keeping this in mind, we must ask IATA to bring down our bank guarantee and our targets by a minimum of 50 per cent. Normally the amount of financial security is based on an agency’s 20-day average turnover in last 12 months. Submission deadline for Bank Guarantees is 24 June, 2020 for period 1st July 2020 to 30th June, 2021. As the circumstances are unlikely to change in the coming 12 months, we must voice this concern to them before that.”

In continuation of its efforts to highlight the issues and concerns of the outbound industry to those in the office of power, Riaz Munshi, President, Outbound Tour Operators of India (OTOAI), met up with the Tourism Minister, Prahlad Singh Patel. He had a detailed meeting with the minister at the Ministry of Tourism Office along with presidents of other leading travel trade associations. Munshi says, “The Tourism Minister listened patiently to all that we had to say. He has assured us that roll-back of TCS, not making pan card necessary for foreign remittances for foreign nationals and NRIs will be taken up with the government on priority. The honourable Minister is hopeful that all these discussions will have a positive outcome and that relief on these fronts will be announced soon.”

The World Travel & Tourism Council (WTTC) has launched the world’s first-ever global safety and hygiene stamp which allow travellers to recognise governments and businesses around the world which have adopted health and hygiene global standardised protocols – so consumers can experience ‘Safe Travels’. The initiative also received the backing of UNWTO. Eligible businesses such as hotels, restaurants, airlines, cruise lines, tour operators, restaurants, outdoor shopping, transportation and airports, will be able to use the stamp once the health and hygiene protocols, outlined by WTTC, have been implemented. Destinations will also help to award the stamp of approval to local suppliers. The launch of global protocols to boost the Travel & Tourism sector have been embraced by over 200 CEO’s including some of the world’s major tourism groups. Gloria Guevara, WTTC President & CEO, said: “We are delighted that UNWTO are supporting the private sector global protocols and our efforts as public-private collaboration is critical to ensure a faster recovery. We have learned from past crises that global standard protocols and consistency provide confidence for the traveller. Our new global safety stamp is designed to help rebuild consumer confidence worldwide,” she said. “Now travelers will be able to recognise the businesses and destinations worldwide which have adopted the new set of global protocols that will encourage the return of ‘Safe Travels’ around the world. It will, in turn, help the Travel & Tourism sector to reopen for business and move in a coordinated approach. “For the first time ever, the global private sector has rallied around Safe Travels protocols which will create consistency across the sector. Implementation by governments around the world will restore much-needed confidence in order to restart …