Category Archives: Breaking News (All Categories)

A combined united delegation of four travel trade associations (IATO, ADTOI, ATOAI and OTOAI) led by IATO President Pronab Sarkar met the Tourism Minister, Prahlad Singh Patel in Delhi to discuss various grievances faced by tour operators amid ongoing COVID-19 pandemic. The minister heard out the delegation at length and also addressed issues individually faced by the associations. The Minister has assured all possible support and said the ministry has already reached out to the Finance Minister for industry-specific relief. Associations representatives felt content after the meeting and expressed gratitude to the Minister for giving them a patient hearing. The Minister has called out for a united stand of the industry to fight the pandemic and overcome all the challenges. Apart from the President, Rajiv Mehra, Vice President represented IATO while, heads of other associations, Captain Swadesh Kumar, PP Khanna and Riaz Munshi represented ATOAI, ADTOI and OTOAI. From the ministry, Rakesh Sharma, Joint Secretary, MOT and Meenakshi Sharma, DG, Tourism were present during the meeting.

The Federation of Associations in Indian Tourism & Hospitality (FAITH) has proposed a Tourism Aid & Restructuring (TARP) Package to the Tourism Minister to seek specific measures for Indian Tourism from the Prime Minister and from the Finance Minister. In a document released by FAITH, the association shares that TARP is a comprehensive six steps plan, which addresses both supply and demand measures. The association released the six-step guideline after the tourism industry did not find any mention in the stimulus package announced by the Government. The six steps, in brief, are: Tourism Fund, Option of a Drawdown against Income Tax & GST, Tourism Tax & Statutory Holiday for FY 2020-21, RBI Support, Specific stimulus to different segments of Indian tourism, Agenda for National Tourism Task Force

The Home Ministry has issued an order following complaints that some hotels, used as temporary quarantine centres for people travelling from outside the country, were refusing to return 7-day advance money after the government cut down institutional quarantine period from 14 days to 7 days. The hotels were charging all international guests for 14 days in advance. A notification issued by Ajay Bhalla, Secretary Home Ministry has instructed chief secretaries of all states to ensure that the hotels process refunds without any delay. The home ministry on May 24 had revised its guidelines to cut short mandatory institutional quarantine for passengers arriving from abroad on flights operated under the Vande Bharat mission—Repatriation flights conducted by the government of India—to seven days from earlier 14 days period. According to the revised advisory, people could choose to spend the second week of quarantine at their homes. But the ministry received complaints that several hotels had already charged 14-days rent from arriving guests and were now refusing to return a week’s advance rent.

Considering the current situation, The Ministry of Tourism (MOT) has decided that validity of approval or certifications of hotels and other accommodation units whose project approvals/reapprovals and classification/reclassification have expired/are likely to expire during the period (24th March-29th June) are deemed to be extended till 30th June. Similarly, MOT has decided to allow six months’ relaxation or extension to all categories of Tour Operators (Inbound, Domestic, Adventure) Travel Agents and Tourist Transport Operators for their approval with the ministry subject to the following conditions: The previous approval expired or the current approval expires during the period of 20th March 2020 (i.e. the date of issuance of an order by the Ministry for discontinuation of inspection work by India Tourism offices) till continuation of lockdown. They applied for renewal before expiry of their current/previous approval. The Ministry has a scheme of approving Travel Agents, Tour Operators, Adventure Tour Operators, Domestic Tour Operators and Tourist Transport Operators etc. the idea being to encourage quality, standard and service in these categories so as to promote Tourism in India. Similarly, MOT classifies hotels under the star rating system to conform to the expected standards for different classes of tourists. Under this system, hotels are given a rating, from One Star to Three Star, Four and Five Star with or without alcohol, Five Star Deluxe, Heritage (Basic), Heritage (Classic), Heritage (Grand), Legacy Vintage (Basic), Legacy Vintage (Classic), Legacy Vintage (Grand) and Apartment Hotels, Homestays, Guest house etc. The classification/ certification is valid for a period of five years.

Pradeep Lulla, Acting President and VP, TAFI, has said that the association has reached out to all the domestic airlines seeking clarification on air ticket refunds for bookings made for travel from 25th May 2020. This comes after the government decided to resume limited domestic flight operations around the country. Lulla said that since certain conditional clarifications are not mentioned by the airlines, they have written to airlines for matters concerning tour operators. He also said that TAFI’s petition on airline refunds in Supreme Court will come up for hearing probably in the next 10 days.

In a letter to all its members, the President of IATO has said that inbound tourism is not going to start in 2020 in the absence of a vaccination. Pronab Sarkar in the letter also said that the association seeks ideas from members on how they look at survival in individual capacity if there is no support from the Government. For the learning of other members from these ideas, IATO is looking forward to suggestions from everyone. Once inputs are received, IATO will call an all members Zoom meeting for members’ inputs and discuss the way forward. The association will communicate the date and time of members Webinar once it receives inputs and ideas by Wednesday, 27th May 2020 evening.

Travel Agents Association of India (TAAI) has written again to the Ministry of Tourism, Ministry of Civil Aviation, Ministry of Finance, regarding concerns of the industry and urging for a stimulus package and schemes of the Government, which was not included in the package announced by the Ministry of Finance. Jyoti Mayal, President, TAAI, also revealed that they have asked MoCA to make an aviation task force which includes the travel agent community, so that they can be put their issues and ideas at the forefront.

Prahlad Singh Patel, Minister of State (I/C), Tourism & Culture, Govt. of India, has said that they will be releasing new post-lockdown protocols for accommodation units, so that the clients can feel confident about travelling as well as overall safety. “Our objective is to revive demand as soon as possible. One way we can do this is to help overcome the fear of health while travelling. The ministry will soon be releasing new post-lockdown protocols for accommodation units to give confidence to clients to travel and stay safely. We are also coming out with a set of recommendations for different segments—travel agents, tour operators, transport operators, and facilitators/guides,” he shared in an interview to Hindustan Times.

Network of Indian M!CE Agents (NIMA) will not be creating its own state chapters, but instead would partner with other local trade bodies and associations in every state and promote M!CE tourism with them. Jagdeep Bhagat, National Coordinator,  NIMA and CEO of Vee Bee Tours & Travels, said, “Instead of creating state chapters for our association, we will be partnering with the local state associations. The local state bodies are already there and our core objective is to develop the state. Hence, whatever NIMA resources are there, towards skill development, education, branding, and technology advancement, we will be drafting, analysing, conceptualising all these efforts, which are required for the M!CE sector to grow within the state. We will be doing this collectively with the local state tourism associations. Of course, we will join hands with like-minded associations, and those who believe in our philosophy to do good work in the field of M!CE. We have already partnered with couple of state associations and we are in discussion with others too. By the time the whole lockdown is cleared, we will be up and running in at least 10-12 states. This way we will work for the benefit of MICE sector in the states and ultimately it will grow M!CE within the country.”

Global Panorama Showcase (GPS) will be held virtually across the world this year. GPS Virtual will be held at a global stage in July or August, instead of physically going to different Tier II, III cities because of the COVID-19 crisis. Harmandeep Singh Anand, MD, GPS, revealed that the event will be attended by around 10,000 people and that it will be an annual feature apart from the physical event, which will be further fine-tuned. “We have developed the technology to host the virtual event. In fact, we already had the tool in place. There will be around 200 exhibitors, which would come from India and across the world. The prices will be competitive and GPS members would also be benefit,” he shared.