Category Archives: Breaking News (All Categories)

The Seychelles’ international airport will reopen for commercial flights in June. However, the reopening will make no immediate difference as the island nation’s main markets are still under no-travel orders. Seychelles will also be closed to cruise ships until 2022 and the islands will have to rely on air travel only.

Hardeep Sing Puri, Minister, Civil Aviation, has announced that they will be starting flights on one-thirds of the routes approved in the summer schedule of 2020 from May 25. The minimum and maximum fares for all the flights on these routes will be capped depending on the duration of the flight, which is divided into seven bands. He shared that the fare for the busiest route Delhi-Mumbai would be between Rs. 3500-Rs 10,000 and there will be three buckets in which seats will be allocated by the airline where they cannot exceed the prices in the first bucket by more than half of the price range of the rate capping.

Jatin Khanna, Market Vice President- North India, Bhutan and Nepal at Marriott Hotels India, has said that while technology is on the rise in the COVI- era and would be a predominant factor in creating guest experience once the crisis over, hotels should strive towards maintaining a balance between technology and interaction of guests with employees. Speaking at the 3rd TravTalk Digital Conclave, he said, “Hotels should create a good balance where the guest journey is complete and there is minimalistic social impact. We need to create a balance between technology and our human guests’ interaction with the employees. I think technology is here to stay, which will help us in the coming times.”

Speaking from the corporate’s perspective during the 3rd TravTalk digital Conclave, Rajdev Bhattacharya, General Manager, Global Travel & Hospitality Services and Way2go, Digital Operations & Platforms for Wipro Limited said, “Virtual meetings are here to stay. Corporates will cut down on international travel in the short term, at least till April 2021, and airfares will go up as well. A lot of factors are fluid at this point of time but we can be sure that corporates will not buy travel the same way as before. To be able to cater to this, travel companies will definitely have to relook at the mix of people they will hire, depending on their skill sets. The entire travel industry is going to move to IT. They will also have to learn how to close deals on the phone. We will need to change the narrative of the crisis. The mindset is important. We are going to look at 2020 and say that it made us more resilient.”

The Enterprising Travel Agents Association (ETAA) has announced its new National Committee for the term 2020-2021. Jagat Mehta will continue to be the President and Board Member, and Dharmesh Advani has been promoted to National General Secretary and Board Member of ETAA. Meghana Gautam is now Joint General Secretary while Carl Dantas remains Chairman Emeritus and Founder President of ETAA. During the lockdown, the association conducted 15 webinars for its members on various topics such as CRM, unexplored destinations, insurance, legal compliance, social media, etc. It will continue to organise webinars for its members to impart knowledge and to assist them in growing business. Jagat Mehta says, “The association is disappointed with the government as it has not considered any relief packages for the Tourism Industry even after our constant efforts to highlight the problems faced by our industry due to Covid-19. However, we are still pursuing the matter, since this effect may last for a significant period in the near future.” The various Chapter Chairpersons are Sangeeta Manocha (North India), Santosh Khawale (Western India), Koushik Banerjee (East India), Jagadeesh Hanumanthaih (South India) and Nikhil Pargaonkar (Mumbai Region). Abhijit Khadilkar has decided to move on from his post of National General Secretary for ETAA and will now concentrate on growing his business.  

Switzerland Tourism invites the trade to participate in its webinar titled ‘Unlimited Swissness in Interlaken’ to be hosted today at 3:00 pm. Interlaken is situated between the Lakes Thun and Brienz and is centrally located in Switzerland. Surrounded by the mountains Eiger, Monch, and Jungfrau, it not only provides numerous excursion opportunities but is also a hub for adventure activities in Switzerland. This webinar will provide the trade with the latest information and updates about Interlaken. Travel partners who attend all their webinars stand a chance of winning a trip to Switzerland. For more information, please contact Jaspreet Kaur on 9650196532 or jaspreet.kaur@ddppl.com.

The Adventure Tour Operators Association of India (ATOAI) has released a set of guidelines for post-COVID-19 handling of guests by tour operators. Sharing the information in a tweet, the association said that The ATOAI guidelines will serve as recommendations for the safe handling of guests in a post-COVID-19 world. The document features the list of steps various stakeholders should take while on a tour or at their property/hotel. The intended audience for these guidelines is tour operators and accommodation providers including hotels, resorts and homestays. This document is NOT intended to serve as the definitive mandate for these operations, nor is it intended to cover every aspect of accommodation and tour operator businesses. ATOAI has focussed on the most common guest touchpoints, collating publicly information from a variety of sources. One should also not expect that following these guidelines guarantees no infection. The full guidelines can be accessed at www.atoai.org/index.php/about-us/covid-19-guidelines.html   

Hardeep Singh Puri, Minister of Civil Aviation, has announced that domestic civil aviation operations will resume from 25th May and it would happen in a phased and calibrated manner. The passengers would have to follow strict social distancing, while airports across the country are working towards maintaining optimum 6 feet distance and minimum touch points for passengers. In a tweet, he said, “Domestic civil aviation operations will recommence in a calibrated manner from Monday 25th May 2020. All airports & Air carriers are being informed to be ready for operations from 25th May. SOPs for passenger movement are also being issued by MoCA.”

Mandeep Singh Lamba, President – South Asia, HVS ANAROCK, has said that the hospitality industry would see changes in terms of design and operations after the COVID-19 crisis is over. Speaking at the third TravTalk Digital Conclave, he said, “There are going to be some permanent changes that will happen in the industry, both in terms of operations of the hotels and in terms of design. We need to understand that is perhaps not the last time we are seeing a disruption of this kind. It’s a reality, which can hit us again, and hence we need to be far better prepared the next time. This crisis has stirred the industry into making some serious changes.”

Bharat Bhushan Atree, Managing Director, Caper Travel Company during the 3rd TravTalk Digital Conclave said that with new technology in the industry, new virtual reality products should be introduced for tourism. “Sustainability is the biggest issue right now. Spending wisely should be the only smart plan B. We should look at curating innovative products to promote inbound tourism and strategize our marketing and promotional approach. There should not be a lot of expectation from the government. A lot of people will also look at consolidation in the industry,” he said.