Category Archives: Hotels

Homestays aggregator Stayzilla has revamped its mobile application to ensure that hosts and guests are connected 24/7 in locations with poor connectivity. The App has been designed to overcome data connectivity challenges in the farthest corners that often house the most beautiful homestays in the country. Most of these homestays are located in regions where there is no internet connectivity. When a guest books a stay in such remote areas, the booking often gets no response and is lost due to poor connectivity from the home owner or host’s end. Says Pankaj Gupta, Chief Product and Technology Officer, Stayzilla, “Stayzilla has hosts and homestays spanning the breadth and depth of India. This app release ensures that bookings can be realized end to end irrespective of the underlying data connectivity. We continue to work on exciting technical and product solutions to serve our mission of connecting travelers with hosts on Stayzilla.” Stayzilla’s offline feature will now connect the home owner with the guest by sending notifications on the app via SMS when the host is in data offline mode. The home owner simply needs to have a phone with cellular connectivity (even without 2G/ 3G) to receive the booking confirmation on his/ her mobile phone. Additionally, Stayzilla also ensures connectivity with the host through automated IVR, wherein he/ she is able to confirm bookings. The cognitive feature of the app predicts whether the host’s phone has internet connectivity or not and determines intuitively to reach out either via SMS or app notifications accordingly.

Come September 9, the iconic property from the Bird Group will change its branding, and will be called Roseate Hotel. The brand has been refreshed to create a new identity. The Bird Group also has another property D2 at the Aerocity, which has still not opened, and would come under the same brand. The Bird Group will officially announce the change of branding on September 9, without any interruption in services.

InterContinental Hotels Group (IHG) has signed a global partnership with Alipay, China’s third-party online payment solutions company, making IHG the first global hotel company to give Chinese guests the ability to pay via Alipay through all of IHG’s online and mobile channels, as well as across its full estate of hotels globally. The global rollout of Alipay will begin in 2017. The new partnership, which has been agreed with Alipay’s parent company Ant Financial, will initially apply to IHG’s existing estate of more than 270 hotels in Greater China, as well as a number of hotels around the world that participate in IHG’s China Ready Programme, which offers a range of tailored services to Chinese travellers.

Bangalore-based brand of budget hotels, Treebo Hotels, is paying homage to the Indian National Olympic Squad participating at Rio 2016 by offering each athlete free annual vacations for lifetime at any of the 125 Treebo hotels across the country. Commenting on the offer, Rahul Chaudhary, co-founder, Treebo Hotels said, “Our athletes have been training hard for the Olympics for months now, and we felt a strong need to do something to reward their hard work. Each of them deserves a vacation, and we couldn’t think of a better way of expressing our support than offering them free stays at any of our properties across the country. We have written a letter to the Indian Olympic Association about this, and look forward to hosting our athletes”. As a part of the initiative, each of the 120 athletes is eligible for five-free room nights every year for their vacations for the next 30 years. Not only is Treebo giving free annual vacations to the Olympics team, they are also offering a flat 30% discount at any of their hotels to all athletes in the country, young or old, for any sports-related travel.

The  Lemon Tree Hotel Company announced the formal opening of two new properties in Vadodara and Dahej besides the refreshed upscale property in Ahmedabad, signalling the group’s focus on Gujarat, in their overall expansion plans across India. Speaking on the occasion of the multi-city launch, Rattan Keswani, Dy. Managing Director, The Lemon Tree Hotel Company and Chairman, Carnation Hotels said, “We are excited at our fast paced growth in Gujarat. Being one of the most progressive and investor friendly States in India, we were keen to spread our wings here. Besides our owned hotel in Ahmedabad, the addition of these three properties in Gujarat opens new domestic locations for our existing customers offering them the same refreshing experience and close to home comfort that Lemon Tree is known for.”

Hyatt is all set to have a total of 27 properties in India by the end of this year. Harleen Mehta, Vice President, Sales Operations, South Asia – Hyatt Hotels Corporation says, “Currently we have a portfolio of 24 hotels in India, representing five brands (Park Hyatt, Grand Hyatt, Hyatt Regency, Hyatt and Hyatt Place). A sixth brand (Andaz) will enter India in latter part of 2016 with the opening of the Andaz Delhi. By end of this financial year, we aim to have 27 properties in India. Apart from the aforementioned Andaz Delhi – the thirteenth Andaz hotel in the world.”

Mumbai-based Avant Garde Consulting has taken on JA Resorts & Hotels as part of its connoisseur’s collection, which is a collection of seven properties spread across Dubai, and one each in the Maldives and Seychelles. Pooja Wadhwa, Partner, Avant Garde Consulting, said, “The company has an analogous marketing philosophy and market segmentation as ours, and we see a perfect fit for each of their properties in various segments within the ever evolving Indian market that desires an authentic and enriching experience. We look forward to building the JA Resorts & Hotels brand in India, and subsequently acquire a large market share for JA in India.” JA’s Portfolio includes seven properties in Dubai, JA Manafaru exclusive island resort in the Maldives and Enchanted Island Resort by JA in Seychelles, which is a super-luxurious 10 villa property each with private beach access and a private pool.

AccorHotels and InterGlobe Hotels have announced the opening of ibis Hyderabad HITEC City, marking the debut of the in-demand economy brand in the city. Strategically located in the heart of HITEC City, the hotel is easily accessible from Hyderabad International Convention Centre managed by AccorHotels. With 178 rooms, the hotel boasts of a contemporary design that offers unparalleled comfort and convenience with a range of in-room amenities at an affordable price. Speaking at the hotel’s launch, J.B. Singh, President & CEO, InterGlobe Hotels, said, “The Pearl City, is a perfect blend of leisure and business travel. Known for its heritage, history, and iconic tourist attractions, Hyderabad has always been a destination of choice for travellers. More recently the city has also emerged as a popular MICE destination, and has seen several domestic, and international business meetings and conferences. Along with AccorHotels, we are very happy to bring ibis to Hyderabad HITEC City which is the ideal brand and offering for the frequent Hyderabad business traveller as well as the leisure traveller.”

Keys Hotels, part of Berggruen group of hotels, was officially launched in Vishakhapatnam, inaugurated by guest of honour, Pusapati Ashok Gajapathi Raju, Union Minister for Civil Aviation with Anshu Sarin, CEO, Berggruen Hotels. It is the second Keys Hotel in the state. Strategically located in the heart of the city, Keys Hotel, Vishakhapatnam is an ideal choice for both business and leisure travellers. The hotel is located close to the famous tourist attractions of the city such as Visakha Museum, Submarine Museum, R K Beach and the Kailasa Giri. Anshu Sarin, CEO, Berggruen Hotels Pvt. Ltd. said, “Southern part of the country, especially Andhra Pradesh is a critical market for us and the launch of the hotel in Vishakhapatnam will enhance our presence in the region reinforcing our commitment of growth in the state. Moreover, as part of our expansion strategy of entering into smart cities, we aim to attract business travelers from multiple industries besides leisure travelers. ”

Australian hotel operator, AccorHotels has signed an agreement with the Australia India Travel & Tourism Council (AITTC) to further strengthen the opportunities for promoting tourism between Australia and India. As part of the partnership, AITTC will endorse AccorHotels market-leading Optimum Service Standards program for Indian visitation. AITTC will facilitate a service training program to help AccorHotels staff better understand cultural practices and learn basic greetings so they can respectfully serve these guests. Training is expected to commence in Sydney and Brisbane this August and AITTC will issue hotels with a certificate of accreditation once completed. In addition, AITTC and AccorHotels will be working together on promoting both inbound tourism from India as well as outbound opportunities to India. “Our goal is to see growth in bilateral tourism and this partnership with AccorHotels, which has strong presence in both India and Australia, so it will be win-win for both organisations,” says Sandip Hor, Chairman of AITTC. Chief Operating Officer, AccorHotels Pacific, Simon McGrath said, “We have been very fortunate to develop a great relationship with the Australia India Travel & Tourism Council, and look forward to working with them to better equip our hotels with the skills and knowledge to welcome visitors from India. AccorHotels launched its Optimum Service Standards for Indian visitation program to better cater to the specific cultural needs and growing numbers of Indian travellers to Australia and New Zealand. Accredited hotels have adopted services to meet the needs of this emerging travel market including the translation of hotel welcome kits, menus and business cards, Indian meals in the restaurant, Indian adaptor plugs, TV channels and newspapers to make guests travelling from India feel at home.