Category Archives: Hotels

A recent report by HVS states, it is always difficult to recover rate degradation once demand picks up. The report also explains, “As per research reports, while India was not impacted significantly by SARS, global demand picked up within a month after the SARS epidemic was contained and travel bans were lifted, but hotels that had reduced rates significantly were not able to push their rates later. The industry could witness a similar revival in demand this time as well; over 90% of domestic hotels in China had resumed operations at the end of February 2020, just 2 months after the first Covid-19 case was reported in the country.”

Positioned as a Boutique Experiential hotel featuring 72 well-styled rooms, with an all-Day Diner and a Far Eastern rooftop speciality restaurant & a Café with spacious meetings & event venues, The Hideaway, will also become Leisure Hotels group’s first ever property in NCR region. Vibhas Prasad, Director, Leisure Hotels group said, “We are pleased to open The Hideaway, Greater Noida, a hotel that offers experiential business travel in the heart of the city, and in close proximity to Exhibition Centre and Business & Industrial Hub of Greater Noida. The opening of another business hotel is a significant moment for the group. From well-appointed rooms to the multi-cuisine dining options, all aspects of the hotel have been honed to offer guests unparalleled experiences with our familiar, warm & personalised services.”

Kumud Singh, GM, Jaypee Greens Golf and Spa Resorts, Greater Noida, says, “Heath and well being is our foremost priority, our team members and all who are visiting our property is our main concern, we are vigorously monitoring novel coronavirus and responding based on the best advice of medical professionals and public health authorities. Safety measures have been followed by the team . Cleaning and disinfection have been thoroughly monitored in all the surfaces which are visibly contaminated with body fluids all potentially contaminated high-contact areas such as bathrooms, door handles, floor, chairs, telephones, grab-rails in corridors and stairwells has been disinfected using disposable cloths,  paper roll and disposable mop heads. All operators have been additional cleaned by using sanitizing sprays and wipes to use on vehicle surfaces during their routes, while hand sanitizer dispensers have to been kept refilled.”  

Suhail Kannampilly, CEO, The Fern Hotels and Resorts, says, “In these uncertain times, I wanted to reach out to you personally about what we are doing here at The Fern Hotels &; Resorts to support you and your travel plans. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.” Safety for guests As it has always been, the safety and security of our guests and team members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO) to make our cleaning and hygiene protocols even more rigorous: · Our hotel teams are receiving ongoing briefings and enhanced operating protocols. · Front desk have been equipped with infrared thermometers  necessary to check all guests. Travel Flexibility for Guests We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind: · Government Restrictions. In regions affected by government-issued travel restrictions, we will continue to waive change dates or offer full refunds. · Existing Reservations. All reservations – even those described as ;non-cancellable (“Advanced Purchase”) – that are scheduled for arrival before April 15, 2020, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. · New Reservations. Any reservation you make – even those described as “non-cancellable” (“Advanced Purchase”) – that are booked between today and April 15, 2020, for any arrival …

According to Ajay K. Bakaya, MD, Sarovar Hotels and Resorts, “The wellbeing of our guests and associates is important to us. We are constantly updating COVID – 19 guidelines from World Health Organization and the local health departments. We are also coordinating very closely with all local government health authorities. As abundant precaution, we are training our associates on CoV-19 prevention and surveillance. We are taking zero compromise hygiene and safety measures. As a group, we are taking proper steps to sanitize all our staff and guest contact areas such as rooms, restaurants, kitchens, public space, associate facilities etc.”  

The Park Hotel has released its travel advisory saying, “For us at THE Park Hotels, safety and well-being of our guests and associates is of utmost importance. As novel coronavirus disease (COVID-19) has been declared a pandemic by World Health Organization (WHO); we are closely following guidelines from the Ministry of Health & Family Welfare and local health departments. These are challenging times for all of us and we at THE Park are committed to support our guests and their travel plans as the situation around coronavirus (COVID-19) continue to evolve. We are taking every possible precaution to keep your favourite hotels safe. Response Plan As a protocol, a strategic preparedness and response plan is in place. All the guests and employees entering our hotels are undergoing body temperature screening, and are being provided with liquid hand wash and alcohol-based sanitizers. The facility of 24×7 doctor-on-call is also made available. We take standards of hygiene and cleanliness very sternly and are ensuring we adhere to the latest sanitization guidelines. Travel Flexibility We remain committed to offering you flexible booking options. Given these unique circumstances we are making additional adjustments to our individual booking policies to give you extra peace of mind. If you need to adjust reservations made via the THE Park Hotels website, app or call center, please contact the THE Park Hotels Guest Relations team. If you need to adjust reservations made through another travel site, please contact them for assistance. We look forward to seeing you soon at THE Park Hotels. In the meanwhile, if you may need any further assistance, please feel free to call us at 1800 102 PARK (7275).”

According to a recent mailer by Taj- As the situation around the novel Coronavirus (COVID-19) continues to evolve, we are constantly monitoring the updates from the World Health Organization and Government agencies. In light of the current situation, we have implemented the following additional precautionary hygiene measures across our hotels based on Ministry of Health & Family Welfare’s advisory and guidelines for prevention and transmission. This includes sensitising our associates to the protocol prescribed by the Government authorities, sanitization of all areas, body temperature checks for everyone visiting our premises using non-invasive laser thermometers and increased access to alcohol-based hand sanitizers across locations. In our organization, we believe in having an informed, attentive and careful approach to the situation, and while we take our responsibility of ensuring your safety very seriously, we understand the need for increased flexibility with your travel planning. For your assistance, all Taj, SeleQtions and Vivanta hotels are waiving individual cancellation fees for hotel stays through 30 April 2020. In case you wish to modify or cancel your booking, we request you do so on our website or contact us at our Contact Centre at least 24 hours before the stay dates for the waiver. If you have booked through a travel agent or other third parties, please contact your booking provider for information on their cancellation policies. For reservations made as part of a group booking, please contact your meeting organiser for further assistance. We understand that the current situation may limit your ability to travel and stay with us. In view of this, ■ We will pause the expiration of all TIC Points that are due to expire between 16 March 2020 and 30 April 2020 ■ For Members …

According to HVS India Hospitality Overview 2019, Chandigarh recorded the highest growth in RevPAR (12.3%) in 2019. However, Mumbai continued to record the highest RevPAR of ₹6,464 in 2019. The report also states that Goa and Bengaluru remain the top markets for brand signings. However, increasing supply poses a concern for the Goa hotel market performance in the near future.

Sarovar Hotels and Resorts has announced the signing of a new hotel in Bhimtal, Uttrakhand. The hotel aims to promote tourism in the area and offer high-quality service and stay options. The banquet hall offers the ideal for weddings to private parties, exhibitions to business meets. The hotel also offers multi-cuisine restaurant and also has a bar and lounge where guests can relax and sip innovative cocktails and nibble on delicious snacks. In addition, the hotel has activity center, travel desk and complimentary Wi-Fi. The admirers of picturesque scenic beauty can visit Bhimtal Lake, Victoria Dam, Hidimba Parvat, and Butterfly research centre and surely not miss Bhimeshwar and Karkotaka Temples.

Mayfair Hotels & Resorts will open ‘Mayfair Tea Resort Siliguri’ in 2020.  Pradipta Mohapatra, Assistant Vice President (Sales & Marketing), Mayfair Hotels & Resorts, said, “In 2020, Mayfair will be establishing India’s first boutique tea resort in Siliguri, which is expected to be operations by mid-2020. Situated amidst thousands of acres of aromatic tea gardens, the property is being exquisitely designed and exclusively developed to take tea tourism in India to new heights. Going ahead, in 2021, our group will also establish a 252-Key five-star deluxe property in Kolkata, the work for which is expeditiously underway.”