Category Archives: Hotels

Andaz Delhi receives ISO certification

Andaz Delhi has been awarded the ISO 22000:2005 certification, a food safety management system, which can be applied to any business in the food chain from farm to fork. Andaz Delhi ensures that they follow the established code of food hygiene practices that are applicable nationally as well as internationally. The hotel follows food safety and hygiene regulations through close monitoring, verifications and training of employees, involvement of people and delegation of authorities. “Achieving the ISO 22000:2005 is a testament to the Andaz Delhi’s commitment to excellence. This indeed a matter of pride and the credit for this this outstanding accreditation goes to our entire team and I am grateful to them for all their efforts,”said Madhav Sehgal, General Manager, Andaz Delhi. ISO 22000:2005 also requires a business to have created a fully documented system in place and implemented which includes: programmes to ensure a clean sanitary environment, hazard analysis and critical control plan to prevent food safety hazards, and established food safety standards throughout the organisation at all levels.

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JW Marriott Jaipur Resort & Spa debuts in Rajasthan

Marriott International has announced the opening of its 200-key JW Marriott Jaipur Resort & Spa, marking the debut of the global luxury brand in Rajasthan. The resort features 200 guest rooms, villas and suites, including Royal Terrace Rooms, Royal Courtyard Rooms and Royal Pool Villas with private plunge pools, as well as two-bedroom Palace and Presidential Suites. It has a Kids’ Club and a full schedule of family-friendly programming – from sessions with a local magician to creative culinary workshops with friendly hotel chefs. “This beautiful city is a serene modern oasis steeped in ancient traditions and culture and is the perfect setting for the newest JW Marriott in Asia-Pacific,” said Bruce Ryde, Asia-Pacific Vice-President for Luxury Brands and Brand Marketing, Marriott International. The resort has indoor and outdoor banqueting venues of over 52,000 square feet, featuring multi-functional event spaces equipped with state-of-the-art audio-visual systems, including a 11,000-square-feet pillar-less Ballroom, making this the great venue for weddings and events. “We welcome our guests with modern, contemporary hospitality that is steeped in the warmth and beauty of Rajasthani tradition,” said Chandrashekar Joshi, General Manager, JW Marriott Jaipur Resort and Spa. “We offer our guests unforgettable experiences, whether it is through our impeccable service, culinary memories that honor the region’s flavours brought to life by our master chefs, or exciting experiences for guests of all ages to discover Jaipur’s rich history and culture.”

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WelcomHeritage to expand footprint in South and Northeast India

WelcomHeritage is looking for expansion towards South and Northeast India with new properties. Sunil Gupta, CEO, WelcomHeritage shared, “There is a lot of potential in South and North East. WelcomHeritage is known for its best heritage properties and by further expanding to these regions, we will be bringing the values and rich hospitality of these regions on a global platform. We have already identified properties and are in discussion with the properties owners.” The next property, immediately, to be flagged will be WelcomHeritage Ashdale in Nainital, which is an old manor from the British era, owned by the Royalty of Sahaspur.  Thereafter, WelcomHeritage will be flagging two nature resorts, one in Tadoba, Maharashtra, and the other in Coorg, Karnataka. Both these properties are in the advance stages of the project, and will be launched within this financial year.

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Sarovar Hotels redesigns website

Sarovar Hotels & Resorts has launched its newly redesigned website. Guests can now explore the website which has been designed to offer a more user-friendly experience and is mobile and e-commerce optimised. The initiative further signifies the group’s effort in enabling guests a superlative experience and its strong expansion plans. The website is now live at www.sarovarhotels.com. The new website offer add-on benefits to customers booking rooms from the brand website directly with services such as customized meal by the Chef, takeaway breakfast on early check out, check-in/check-out at your convenience and free high speed internet browsing. Ample usage of imagery showcases the brand and its properties in the finest form. Sarovar Hotels is targeting to have 100 hotels under its portfolio by 2020. Expected openings in 2018 include hotels in Jaisalmer, Jhansi, Jaipur, Somnath, Dibrugarh, Junagadh, Gorakhpur and Lusaka, Zambia.

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AccorHotels Showcase, India to be held on March 21 and 23

The 2018 AccorHotels Showcase in Mumbai and New Delhi will be held on March 21 at Sofitel Mumbai BKC and March 23 at Pullman New Delhi Aerocity respectively. The event is expected to have representatives from 15 countries representing more than 35 hotels and resorts worldwide, offering travel agents, wholesalers, corporate clients, tourism partners and MICE organisers’ an insight into the group’s new developments, products and services. Entering its 15th year, the event will provide an opportunity to discover AccorHotels’ accommodation trends, news and stunning hotels and resorts from around the world. Exhibitors from destinations such as France, Spain, Netherlands, Turkey, Thailand, UAE,South Korea, Australia, New Zealand, Switzerland, Azerbaijan, Saudi Arabia, China and Singapore, representing celebrated hotels like Raffles Dubai and Saudi Arabia, RIXOS Turkey, Fairmont Ajman, SO Sofitel Bangkok Singapore, Novotel Amsterdam City and Novotel Amsterdam Schiphol Airport, and more are set to attend the event in each city. “The signature event serves as a great platform for us to interact and share knowledge with our clients and industry partners. With increased international and domestic travel, we expect this year to be the bigger and more exciting than last year, with interesting insights given our enhanced network and leadership position in the Asia Pacific region,” said Arif Patel, Vice President—Sales, Marketing, Distribution & Loyalty, AccorHotels India. 

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Shangri-La’s four-city India mission begins in Mumbai

Shangri-La Hotels and Resorts started its annual India mission at Hotel Sea Princess in Mumbai. Around 14 hotels are participating at the roadshow from destinations like Sri Lanka, Oman, Doha, Malaysia, Singapore, etc. After Mumbai, the delegation will then travel to Delhi and Kolkata, and eventually conclude in Bengaluru. Shangri-La is also promoting its recently opened Shangri-La Colombo and a new programme ‘Buds by Shangri-La’ focusing on children and families, which was launched at Shangri-La Singapore. Speaking at the roadshow, Vivek Braganza, Director of Business Development- India, Regional Liaison Office, Shangri-La Hotels and Resorts said, “We plan to target MiCE, leisure and luxury travellers and would like to thank all our partners across the cities. We look to grow exponentially this year as we have in the past. India continues to be an important market for Shangri-La. We will be following this show with another activity targeted at the MiCE and wedding segment, set to take place in Mumbai, Delhi and Bangalore in September.”

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Carlson Rezidor Hotel Group rebrands to Radisson Hotel Group

Carlson Rezidor Hotel Group announces its rebranding to Radisson Hotel Group, effective immediately, at the International Hotel Investment Forum (IHIF) in Berlin. The new go-to-market name, Radisson Hotel Group, capitalizes on a strong partnership between Radisson Hospitality, Inc. (formerly Carlson Hotels, Inc.) and Rezidor Hotel Group AB (publicly listed on Nasdaq Stockholm, Sweden and headquartered in Brussels, Belgium) who has master franchise agreements to develop and operate several brands across Europe, the Middle East and Africa. Currently, the 11th largest hotel group in the world, Radisson Hotel Group is made up of eight hotel brands with more than 1,400 hotels in operation and under development. The launch of the group’s new identity is a significant milestone in a five-year operating plan that will transform the business and position it to become the preferred choice for guests, owners, investors and talent. “Today is the start of an exciting era for the Radisson Hotel Group, united by our new brand and long-term vision to become a top three hospitality company in the world,” said Federico J. González, President & CEO, the Rezidor Hotel Group and Chairman of the Global Steering Committee, Radisson Hotel Group. “Our five-year operating plan includes initiatives that redefine our value proposition, optimize our portfolio, streamline operations, invest in new technology systems and align our team members to deliver on our signature, Every Moment Matters. ‘Every moment Matters’ is about how we do business at the Radisson Hotel Group and who we are at the core – a place of purposeful encounters. For everyone. Everyday. Everywhere. Every time. Our rebranding is just the beginning.”

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Tamil Nadu gets its first Mercure at Sriperumbudur

Sriperumbudur-Oragadam, Chennai’s upcoming industrial and automobile belt, saw the opening of its first international hotel – Mercure Chennai Sriperumbudur. This marks AccorHotels’ sixth property in Chennai and seventh in Tamil Nadu. Mercure Chennai Sriperumbudur features 100 guest rooms, including six suites. The hotel is located 45-minute drive from Chennai International Airport and an hour’s drive from the historic monuments and beaches of Mahabalipuram. Neeraj Govil, Chief Executive, SMP Management Group said, “We have a long standing association with Chennai and hence, it was quite logical for us to commence our association with AccorHotels from Chennai. We are privileged to partner with AccorHotels in bringing Mercure, the first international brand to the new and fast-growing industrial corridor of Oragadam.” “It is a proud moment for us to announce our first Mercure in Sriperumbudur. The opening of the hotel marks yet another milestone for AccorHotels’ expansion and growing brand presence in the country,” said Jean-Michel Cassé, Chief Operating Officer, India & South Asia, AccorHotels. “Chennai is an important market for us as it enjoys the unique positioning of being a business hub with a rich cultural heritage. The launch of this hotel has made us the largest hotel operator in Chennai with six hotels and a combined inventory of more than 950 rooms. We are well represented in the Tamil Nadu market with brands like Novotel, Mercure and ibis.” said Cassé.

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Novotel Goa Dona Sylvia Resort opens in South Goa

AccorHotels has launched its latest Novotel in partnership with the Alcon Victor Group and its fourth property in Goa called Novotel Goa Dona Sylvia Resort that was earlier Dona Sylvia Resort. Situated in South Goa, the resort features 181 rooms, villas and suites on the Arabian Sea coastline. Varun Albuquerque, Director, Alcon Victor Group, paid tribute to the late Charles Correa who had originally conceptualised and designed the resort. He said “Dona Sylvia Resort has always resonated with old-world charm and new-world luxury, creating an authentic Goan ambience along with its perfect location on Cavelossim Beach. Today through the rebranding of the property, as a Novotel Resort, we look forward to offering an international standard product to our guests.” Also present on the occasion was Jean-Michel Cassé, Chief Operating Officer, India & South Asia, AccorHotels. He said, “The rebranding of Novotel Goa Dona Sylvia Resort strengthens AccorHotels’ presence in the Indian market. With 17 Novotels in the country, we believe this brand is particularly well targeted for the modern Indian traveller and international guests. We are delighted to partner with the Alcon Victor Group and look forward to bringing our expertise in hospitality to this relationship.” Novotel Goa Dona Sylvia Resort features two conference rooms with a capacity to serve about 200 guests. The resort also offers two seaside lawns by the Cavelossim Beach.

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The Fern opens business hotel in Udaipur

The Fern Hotels & Resorts has added another hotel to its portfolio with the launch of Avins Beacon Hotel in Udaipur. This is the seventh hotel which is managed by the company under the Beacon Hotels brand. The other Beacon properties are located in Ajmer, Amritsar, Bhopal, Jodhpur, Mumbai and Udaipur. Beacon Hotels, a brand owned by The Fern Hotels & Resorts, are positioned as ‘smart and efficient’ hotels in the economy segment, providing value-for-money accommodations and offering limited services. Suhail Kannampilly, COO, The Fern Hotels & Resorts, said, “This is the second property which the group is managing in Udaipur. We already have The Fern Residency, Udaipur. With the launch of Avins Beacon, we are looking to service a different segment of clientele in Udaipur which is growing at a very fast pace.” Avins Beacon Hotel has 22 rooms with 19 Deluxe Rooms and three larger Executive Rooms.

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