Corporates will not buy travel the same way: Rajdev Bhattacharya, Wipro

Speaking from the corporate’s perspective during the 3rd TravTalk digital Conclave, Rajdev Bhattacharya, General Manager, Global Travel & Hospitality Services and Way2go, Digital Operations & Platforms for Wipro Limited said, “Virtual meetings are here to stay. Corporates will cut down on international travel in the short term, at least till April 2021, and airfares will go up as well. A lot of factors are fluid at this point of time but we can be sure that corporates will not buy travel the same way as before. To be able to cater to this, travel companies will definitely have to relook at the mix of people they will hire, depending on their skill sets. The entire travel industry is going to move to IT. They will also have to learn how to close deals on the phone. We will need to change the narrative of the crisis. The mindset is important. We are going to look at 2020 and say that it made us more resilient.”