Tourism Breaking News
FLY91 introduced UPI payments for inflight purchases, including hot meals and beverages, which can be pre-booked right until the time of boarding, becoming the first regional airline in India and very few in the world to offer this convenience.
In most airlines, meals must be booked while purchasing the ticket or paid for in cash. In contrast, FLY91 allows passengers to pre-book their meal right up until they board the flight. Passengers can pre-book or purchase their meals at multiple touchpoints on the day of travel. They can scan a QR code placed at check-in counters, boarding gates or in the seat-back pocket once inside the aircraft. Payments can be made seamlessly via UPI before door closure at departure. This move offers flexibility in payment options.
The introduction of UPI payments is just one example of how FLY91 is leveraging innovation and technology for better efficiency and smoother customer experience.
Manoj Chacko, MD and CEO, FLY91, said, “As a regional carrier, our focus has always been on enhancing the overall travel experience through practical innovation using an easy-to-use digital framework. Introducing UPI based digital payments on board is a step towards offering our passengers greater convenience, flexibility and warm meals too. FLY91’s digital-first initiative reflects our commitment to a seamless and cashless journey, while continuing to deliver quality service—even on short-haul regional routes.”
