India is the world’s fastest growing business travel market: GBTA

Enlisting the factors driving digi-smart business travel in India, FCM Travel Solutions and KPMG’s recent whitepaper titled ‘The Digi-Smart Indian Business Traveller’ forecasts that the growing share of millennials in the Indian workforce work for longer hours than their global peers. Furthermore, travel service providers (i.e. airlines, hotels, taxi operators etc.) are enhancing their available capacity for online users, which is becoming an important travel booking channel. The introduction of the GST is also driving businesses to use the online route to meet the regulatory and compliance requirements. The emergence of user friendly technology solutions such as Artificial Intelligence and SBT is
also making Indian travel managers use the digital platform as the mainstay in managing their travel and claims.