Tag Archives: American Express Global Business Travel

The Hotel Monitor 2020 by American Express Global Business Travel (GBT), predicts that hotel prices in most key cities will experience only modest rises in 2020. Bengaluru is one of the top business destinations in India. Demand from business travellers will lead to rise in room rates by 5% in 2020, even as supply grows at double-digit rates. Ashish Kishore, Managing Director at American Express Global Business Travel India, said “India is leading the way in global technology advancements, which we’re seeing through the increase of business travel opportunities to Bangalore.” Joakim Johansson, Vice President, Global Business Consulting at GBT, said: “Despite signs that the global economy is facing challenges, the number of people travelling for business and leisure continues to grow. But, in most cities, a full hotel development pipeline means this sustained level of demand will not feed into big rate rises.”

Following the successful implementation of its New Distribution Capability (NDC) roadmap during 2018, Travelport  has completed the onboarding of the first group of travel agencies to receive access to NDC content. In October 2018, UK-based travel agency Meon Valley completed the first live booking using NDC content through Travelport’s Smartpoint desktop. The next phase of Travelport’s NDC roadmap involved onboarding a larger group of travel agencies. To ensure NDC works for all parts of the travel ecosystem, Travelport has implemented its booking solution with a wide variety of agencies of different sizes, including American Express Global Business Travel, dnata, Gray Dawes Group, Global Travel Management, Meon Valley Travel, Premier Holidays, TAG, Travel Counsellors and Travel & Transport Statesman. Commenting on this milestone in Travelport’s NDC delivery, Nick Dagg, SVP Global Agency Sales said, “We work at the heart of the travel industry and our agency customers rely on us to provide them with choice through access to the broadest range of travel content. NDC is no exception and we’ve taken great care in managing the roll-out of our NDC booking capability through Smartpoint to our agency customers. This has allowed us to learn as we go, listen to the important feedback from our customers as they operate in this new distribution era and refine our NDC solution to ensure it provides seamless, integrated travel choice.” John Bukowski, Director, Content and Distribution, American Express Global Business Travel said, “We are working with key parties to ensure we continue to deliver access to all content, with a focus on improving traveller experience, controlling cost, maintaining full end to end servicing, as well as transparent fares, pricing and comparison shopping. NDC is an …