Tag Archives: CEO

Hotels more adaptive to customer needs will do far better: Abinash Manghani, CEO, WelcomHeritage

Abinash Manghani, CEO, WelcomHeritage, has said that hotels which are more adaptive to the customer will do far better at the end of this phase. Speaking at DDP Digital Conclave titled ‘The Post Pandemic Reset’, he said, “I think the branded ones are doing it first and subsequently, others will follow. Since customers are not sure of what they expect, there is a clear shift towards branded hotels,” he added.

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PATA webinar with Liz Ortiguera and John Koldowski today at 12.00 pm

PATA’s webinar ‘Asia Pacific Tourism Forecast’, is set to be held today at 12.00 pm. During this webinar, participants will get to meet Liz Ortiguera, the new CEO of PATA, who will share insights on the future of travel & tourism around the world, with a focus on Asia Pacific. Also, Prof John Koldowski, School of Tourism, Leshan University, China, and a renowned tourism analyst will share indepth analysis on the forecast for Asia Pacific Tourism. Register here: https://zoom.us/webinar/register/WN_Bku5hVW-TRq5f_SiqmD5IQ.

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Meet new PATA CEO Liz Ortiguera and Prof John Koldowski on 29th July at 12 pm

Liz Ortiguera, CEO, PATA, will share her insights on the future of travel & tourism in APAC at the PATA Tourism PowerHouse webinar on 29th July, at 12 pm. Prof John Koldowski, School of Tourism, Leshan University, China and a renowned tourism analyst, will also share his views on outbound tourism from India at the webinar. To attend, register at https://zoom.us/webinar/register/WN_Bku5hVW-TRq5f_SiqmD5IQ

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FHRAI submits representation to NITI Aayog on Oyo’s business practices

Federation of Hotel & Restaurant Associations of India (FHRAI) has submitted a representation to the CEO of NITI Aayog – Amitabh Kant – highlighting hospitality industry’s plight with reference to Oyo’s business model. The Association has specifically pointed out that certain recent activities conducted by Oyo to earn goodwill have actually come at the expense of partner hotels.

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FHRAI urges FSSAI to extend timeline to implement License number on bills

Federation of Hotel & Restaurant Associations of India (FHRAI) has requested Arun Singhal, CEO, Food Safety and Standard Authority of India (FSSAI) to extend the timeline to implement the mentioning of FSSAI License number on bills for FBOs on the backdrop of the pandemic’s impact to Hospitality businesses. The association says that it is in favour of the FSSAI’s latest order, which will help set up a robust customer grievance system in the country. “FHRAI appreciates the FSSAI’s endeavour to set up a robust customer grievance system in the country. This will also improve the overall awareness of FSSAI and its underlying objectives of creating a safe and hygienic ecosystem for FBOs. While this is a great initiative, it has to be taken into account that at present, the tourism and hospitality is the most impacted sector by the COVID19 pandemic. In all probabilities, it will be the last one to recover as well. During such times of deep crisis, the implementation of this order would entail a lot of additional expenses on businesses. Printing new receipts, invoices, bills, cash memos as well as updating software and PMS, among other ancillary activities will only burden the cash-strapped industry even more. Hence, we request the FSSAI to extend the timeline for implementation of the order until such time that some normalcy returns to the sector,” says Mr Gurbaxish Singh Kohli, Vice President, FHRAI.

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‘Duty of care’-based approach will support sustainable recovery: PATA CEO

Liz Ortiguera, the CEO of PATA, has said that travel recovery is being driven by a complex range of factors, from varying market policies regarding virus control and containment to local citizens’ sentiments on vaccine take-up. “In the travel industry, a ‘duty of care’-based approach in delivering services and products will support a more sustainable recovery,” she explains.

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EasyJet CEO says India COVID surge will not ruin Europe’s summer travel season

Johan Lundgren, the CEO of easyJet, does not believe the Delta variant of the novel coronavirus to be particularly damaging to Europe’s summer travel season for the year. While the UK continues to impose travel restrictions for most destinations that are said to have had cases of the Delta variant, some other European countries are also following suit. Lundgren has added that the industry’s survival could be at risk if it had to endure a second summer of restricted travel.

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‘Partnering for a better tomorrow is critical’: farewell message by Mario Hardy, CEO, PATA

In his farewell message, Mario Hardy, CEO, PATA, said that he encourages everyone to pause and reflect on the lessons learned over the past year and be there for one another. “Now more than ever, partnering for a better tomorrow is critical. I truly wish the travel and tourism industry will experience a speedy and effective recovery so that we can all travel again soon, see our family, our friends and enjoy discovering new places and cultures.” He will be succeeded by Liz Ortiguera.

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TK Jose re-elected as Chairman for Madhya Pradesh Chapter of TAFI

TK Jose, CEO of Jose Travels, has been re-elected as Chairman for the Madhya Pradesh chapter of TAFI for the term 2021-2023. The election was conducted through an electronic voting process owing to the pandemic. “We will collectively work for the betterment of our chapter and will take up various issues faced by our travel fraternity with the concerned department or airline,” Jose said.

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Opening land borders will allow more Indians to visit Nepal: CEO, NTB

Dr. Dhananjay Regmi, CEO, Nepal Tourism Board, has said that their government may soon open land borders with India so that the number of tourists visiting can grow. “There are immigration points between India and Nepal near Darjeeling, Siliguri, Gorakhpur, Lucknow and Bihar. I have suggested to the industry in India that they make land transport packages to Nepal,” he said.

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