Tag Archives: CII

The Ministry of Tourism (MOT) held a virtual conference with the tourism and hospitality sector associations of the industry recently, which was led by Yogendra Tripathi, Secretary Tourism, MOT, along with senior officials of the Ministry. The Associations represented through remote conferencing were FAITH, CII, FICCI, PHDCCI and IMAI. The industry put forth a number of ideas and suggestions for tiding over the crisis created by COVID-19 in the sector of tourism and hospitality. The Ministry on its part shared the concerns and assured the associations that the government is very much with them in this grim hour and that they would work towards the suggestions put forth. There would be a lot of thrust on promoting domestic tourism was a common takeaway. MOT is using its social handles to create awareness of the need to stay at home safe in the period of lockdown and prepare to travel once the world opens up. In the meantime, the course modules of the Institutes of Hotel Management are being held online and faculty and students are using technology to remain abreast with their course curriculum.

Addressing concerns from member agencies regarding refunds/credits from airlines/ IATA due to the impact of Covid2019 as customers are demanding refunds from travel agents, TAAI has said, “With reference to the unilateral decision of the airlines to give credit notes and no cash refunds, we have made it very clear to all concerned that, cash refunds are required due to the global pandemic situation. It is the right of the passenger to get back his amount paid in stipulated time. Cancellation charges shall not be borne by the traveller due to the cancellation of flights/ lockdown situations/ banning of flights by government of India as well as of other countries, etc.” In an official statement by TAAI to its members, it was written, “We are in daily communications with the Indian Prime Minister’s office(PMO), Ministry of Civil Aviation (MoCA), Director General of Civil Aviation (DGCA), Ministry of Tourism (MOT), Ministry of Finance (MoF), Ministry of Commerce and Industry (MoCI), Niti Aayog, IATA Global Head Quarters, IATA-India, all airlines individually including Low Cost airlines in India. We are working in support with, all associations of travel, tourism & hospitality trade under UFTAA, FAITH, CII and other leading trade bodies. Our concerns have been voiced not only in our communications but also in mainline media being TV channels & newspapers, trade media as well as social media.” The TAAI team urged its members to be patient, claiming that the as Govt. of India, is prioritising the requests of citizens, industries, trade, travellers, etc. and are actioning to the best of their abilities, with timelines. “Their main objective right now is to ensure the health safety of all persons and providing proper medical …

Amitabh Kant, CEO, Niti Aayog in New Delhi has said that tourism is one of the most pampered sectors by the government. He also said that if India has to become a $5 trillion economy by 2025, the tourism sector can be the biggest driver of India’s growth and jobs generations. Sharing his views during the CII Annual Tourism Summit, he said, “ The government has taken right policy decisions as far as promoting tourism is concerned. We have done every possible thing in that direction. The tourism sector has got such a pampered treatment by the government whether it be for a reduction of GST on hotel accommodation tariffs or the reforms in the e-Visa regime. No other sector in the country has received such progressive reforms by the government.” He also said that if growth has to take place with jobs, which India requires, tourism has to be the key sector to drive both growth and jobs. “Tourism has immense multiplier impact in the economy but its impact as far as direct and indirect job creation is concerned, is truly formidable. Therefore, if there’s one sector which greatly creates jobs, it is the tourism sector and that’s what India needs, growth with jobs,” he said. He further said, “But, I am also a believer that tourism is essentially a private sector with stakeholders such as tour operators, tour guide, transport operator, hotels, airlines involved. Therefore, if tourism in India has to grow, the private sector in tourism will have to be the key driver of growth. The government at best can be the catalyst. Secondly, it’s not the numbers of tourist which is critical, I believe that unit …

Over 80 per cent CEOs from leading hospitality firms in India believe that the sector will see robust growth in the coming years, according to a latest report titled ‘Hospitality insights from the Indian CEO’s desk’ by Confederation of Indian Industry (CII) and PWC. Eighty-three per cent CEOs believe that revenues from business travellers will grow significantly over the next few years. Although MiCE has not been a significant contributor to the Indian hospitality sector so far, this trend is likely to change with better planning as well as improved infrastructure. On the other hand, few CEOs believe that leisure travel will keep pace with growth seen in business travel and MiCE.

Revenues from business travellers will grow significantly over the next few years, according to a CII-PwC report. Although MiCE has not been a significant contributor to the Indian hospitality sector so far, this trend is likely to change with better planning as well as improved infrastructure. On the other hand, few CEOs believe that leisure travel will keep pace with growth seen in business travel and MiCE. A large section of leisure travellers continue to perceive hotels as a luxury.

Underway from January 15 in Prayagraj, Kumbh Mela is expected to generate a revenue of Rs 1.2 lakh crore for Uttar Pradesh, says a Confederation of Indian Industry (CII) report. Although the Kumbh Mela is spiritual and religious in nature, the economic activities associated with it generate employment for over six lakh workers across various sectors, CII said. The Uttar Pradesh government has allocated Rs 4,200 crore for the 50-day Kumbh Mela this time, thrice the budget of the Maha Kumbh in 2013. The hospitality sector aims at employing 2,50,000 people, airlines and airports around 1,50,000 and tour operators around 45,000. The employment numbers in eco-tourism and medical tourism are being estimated at 85,000, says a CII study. Apart from this, there will be around 55,000 new jobs in the unorganised sector comprising tour guides, taxi drivers, interpreters, volunteers, etc. This will lead to increase in income levels for government agencies and individual traders. Kumbh attracts foreign tourists from countries like Australia, the UK, Canada, Malaysia, Singapore, South Africa, New Zealand, Mauritius, Zimbabwe and Sri Lanka. The ‘mela’ is expected to generate a revenue of Rs 1.2 lakh crore for Uttar Pradesh, while neighbouring states like Rajasthan, Uttarakhand, Punjab and Himachal Pradesh will also benefit from the enhanced revenue generation with many national and foreign tourists expected to explore other destinations. Rajesh Agarwal, state Finance Minister, said, “The UP government has allocated Rs 4,200 crore for 2019 Kumbh Mela. The previous state government had spent around Rs 1,300 crore for the Maha Kumbh, which was held in 2013.” Source: PTI

More than 12 crore pilgrims are expected to visit Prayagraj Kumbh Mela 2019 starting January 15 at Prayagraj (formerly known as Allahabad) in Uttar Pradesh, including 10 lakh foreign tourists. The Confederation of Indian Industry (CII) has joined hands with the Government of Uttar Pradesh in promoting the one-of-its-kind event. Suresh Kumar Khanna, Urban Development Minister, Uttar Pradesh announced the details of Prayagraj Kumbh Mela 2019 in Mumbai recently, saying, “This event is organised at four places in the country. The event held at Prayagraj itself is a subject of attraction and curiosity for the country and the world. Following the efforts made by Prime Minister Narendra Modi, UNESCO has included Kumbh in the list of Intangible Cultural Heritage of Humanity.” Programmes based on ancient cultural heritage will be organised, in addition to cultural programmes, food, festival etc. To seek support for Kumbh 2019 from Maharashtra, Khanna met Devendra Fadnavis, Chief Minister, Maharashtra, and handed over an invitation to him on behalf of Yogi Adityanath, Chief Minister, Uttar Pradesh. The team also discussed the preparation by the state for this sought-after event. The Government of India has made a historic increase in number of flights by constructing a new air civil terminal in Prayagraj, which is now connected to the country’s several main cities like Bengaluru, Indore, Nagpur, Patna etc. A heliport is also being set up here and arrangements are being made to provide the facility of helicopter joy ride to tourists. Also, to provide high-quality facilities to tourists, a premium tent city is being developed in the Kumbh Mela area.

According to a latest report titled ‘Hospitality insights from the Indian CEO’s desk’ by Confederation of Indian Industry (CII) and PWC, more than one-third of the respondents indicate a willingness to invest in Tier II towns to capitalise on the growth of domestic travel. However, the survey also shows that Tier I cities, primarily Mumbai and Delhi, continue to be the most preferred locations for hotel expansion. Although most players are not looking for international locations actively, some (especially the larger Indian chains) are open to expanding internationally, provided an opportunity is available.  

According to data provided by Ministry of Home Affairs, the number of medical visas issued by India in 2016 rose by 45 per cent over 2015. India issued more than 1.78 lakh medical visas in 2016, including for follow up treatment, as against 1.22 lakh in 2015, according to the data. A Confederation of Indian Industry (CII) report titled “India Services Sector—A Multi-trillion Dollar Opportunity for Global Symbiotic Growth 2017” stated that the presence of world-class hospitals and skilled medical professionals has strengthened India’s position as a preferred destination for medical tourism. Treatment for major surgeries in India costs only a fraction—in some cases as low as 10 per cent of that in developed countries. “Majority of the patients coming to India for treatment are from the Middle East, Africa, Bangladesh, Afghanistan, Maldives, Pakistan, Bhutan and Sri Lanka. India’s cost advantage will significantly open doors to the US and Europe over future, due to lower cost than the US and almost half that of Europe.” Dental tourism accounts for 10 per cent of the medical tourism and the government is keen to promote it. “India provides competitive cost advantage at one tenth of the cost of the US and Europe. By 2020, medical tourism industry of India is expected to touch $8 billion,” the report said. Source: Livemint

The Ministry of Tourism has partnered with CII for the Global Travel Mart and have changed the dates of the event from January to now February 1-4, 2017, according to an engagement letter by Federation of Associations of Indian Travel and Hospitality (FAITH) sent to its members. The letter reads that FAITH was in discussion with MOT and had prepared a concept statement for the global travel mart with them. Two key highlights of that, were, if that mart were not in partnership with FAITH, then it would be competitively bid out to PCOs who have created & run world scale tourism events, so as to start off with a Big Indian Tourism Bang. The other key requisite was the hosting date of the mart, to be in the shoulder period of 10th-14th January 2017. However, as of 30th June MOT has joined hands with CII and the dates have been now shifted to February. FAITH has addressed its concerns to the ministry regarding partnering with them and its member associations, and will be discussing it again.