Vistara and car rental company Avis India entered a partnership to provide a seamless car rental experience to Vistara customers. Customers booked on any Vistara flight can make their airport transfer, chauffeur-driven or self-driven car reservations at the time of booking a Vistara ticket, using the ‘Enhance My Booking’ option on the airline’s website. Members of Club Vistara (CV) will get to earn 10 CV points on every INR 100 spent on making bookings with Avis, using this option. Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara said, “It is our constant endeavour to offer our customers a seamless and superior travel experience across all touchpoints, whether it is on ground or at 35,000 feet above it. In Avis India, we find a partner that shares our passion for delighting customers with a first-rate travel experience.” Sunil Gupta, Managing Director & CEO of Avis India said, “We are committed to providing a premium and a hassle-free car rental experience to consumers across the country. Our core values of providing a safe, reliable and comfortable transportation solutions resonate with what Vistara stands for in air travel.”
Read More »Vistara launches Platinum membership in frequent flyer program
Club Vistara (CV), the airline’s frequent flyer program has undergone a revamp and now offers faster earning points, redemption and elite tier upgrades. The program has also introduced a Platinum membership as its highest tier, in addition to the existing CV Gold and CV Silver membership tiers, and has launched a two-track scheme for elite tier qualification based on points accrued or flights flown. Phee Teik Yeoh, CEO, Vistara said, “In response to the evolving needs of our frequent flyers, we have enhanced our program and introduced new features that are relevant and important to them.” Elaborating on the revamp, Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara, said, “When we set out to redesign Club Vistara, we started by asking frequent flyers of Vistara and other airlines what they would want to see in their ideal program. We asked them what they valued most, and also what were their key pain points across different loyalty programs. We then designed the program to reflect what we heard. Not only is it now the fastest rewarding loyalty program, it is also the most generous. Importantly, Elite level benefits can be enjoyed by customers regardless of class of travel or fare paid. It is truly a program by frequent flyers, for frequent flyers.” For existing members, Club Vistara’s new tier qualification criteria will be applied retrospectively which will result in automatic tier level upgrades for many members. With major expansion plans in pipeline, Port Blair, the airline’s 18th destination in India will be launched on September 30th while its fleet is expected to grow to thirteen aircrafts over the next four weeks.
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