Tag Archives: COO

Sandeep Dwivedi, COO, InterGlobe Technology Quotient, has said that they expect travel to be at the peak of renewal next year and international traffic to pick up pace at around 120 per cent of the pre-COVID levels.

In its first-ever end-to-end rebrand, Travelport has launched a new visual identity already visible on its website and social media channels. Sandeep Dwivedi, COO, ITQ (distributor of Travelport), says, “Indeed, this is just the beginning of the bright future that awaits, in terms of futuristic technology, products & services that enhance travel trade and retailing at large.”

Lords Hotels & Resorts has announced the launch of its new property at Govardhan Vilas in Udaipur. To be launched as Lords Inn, Udaipur the 41-room property is designed for travellers seeking hassle-free and contemporary experience. Travellers can easily commute from the nearest Maharana Pratap Airport to the hotel as it is located in heart of city and easily approachable from all locations. Udaipur Railway Station is just 3 kms from the hotel. Pushpendra Bansal, COO, Lords Hotels and Resorts said, “This tie-up will further strengthen our presence in Rajasthan. We endeavour to offer unmatched services and accommodation at very competitive prices.” Rishi Puri, Vice President, Lords Hotels and Resorts further added, “Lords Inn, Udaipur will differ in a way that it will offer tourists a more relaxed atmosphere.” Other than offering luxurious rooms and suites, Lords Inn, Udaipur will also offer recreational facilities like swimming pool, spa and gym. While the hotel will host all modern amenities and full-services to its guests, the room tariffs will be maintained at budget-friendly prices. Guests will also be able to enjoy exquisite dining options at its multi-cuisine restaurant – Blue Coriander.

Seychelles Tourism Board recently completed destination trainings in Surat and Nagpur. The workshops were conducted to engage a new set of tour operators who have the potential to promote the destination and equip them with information and details about Seychelles. The events were attended by 25-30 companies in both cities which included a destination presentation followed by question and answer and networking sessions. While the training was conducted by Shakambri Soni from Seychelles Tourism Board, Neeti Bhatia, GM—Marketing and PR at Blue Square Consultants orchestrated the networking sessions ensuring quality meetings. Seychelles has seen a steady growth in inbound tourism from India with more than 10,000 passengers till September 2018. India is the top sixth source destination for Seychelles and is seeing an increase in traffic from Tier-II cities of India. Commenting on the success of the workshops, Lubaina Sheerazi, COO, Blue Square Consultants, Seychelles Tourist office India said, “The workshop gives a common platform for all to get information and support from the tourism board. Limiting the presentation to around 30 companies ensures good one to one interaction between the tourism board representative and invited operators and leads to more serious business meetings between the two. Seychelles is now a choice of destination for target audiences beyond honeymooners and metro cities, and penetration into Tier-II cities through this format provides a larger stage to initiate and nurture quality B2B interaction.”

Seychelles Tourist Office, India recently organised a three city roadshow from September 3-7, 2018 in Kolkata, Bangalore and Pune. Following the success of 2017’s format, the roadshow saw the same ‘pre-fixed meeting’ format in all three cities. This by-invite only format ensured quick 15 minute meetings between top agents from the cities and the private sector partners from Seychelles. Elsie Sinon from Seychelles Tourism Board shared information about the destination with all agents. Other partners included DMCs, hotels and airline partner Air Seychelles. Sherin Francis, CEO, Seychelles Tourism Board said, “We are happy to note the immense success of the three-city roadshow in India. We believe that growth of any destination relies heavily on its perception and knowledge among the travel trade of the country. We look forward to strengthen our bonds with the Indian travel trade by many more interactions with them in the form of roadshows, workshops and destination trainings in multiple cities of India.” The roadshow did not just introduce a new way of interaction but also saw the highest turn out of participants from Seychelles. The contingent had partners from various establishments. Lubaina Sheerazi, COO, Blue Square Consultants, Seychelles Tourist office India, said, “The cities were chosen due to their current and potential capacities for outbound tourism to Seychelles. We are pleased to have received such positive and encouraging feedback about the format and quality of meetings.”

Seychelles continues to ride the wave of growth with increasing number of Indian tourists each year. 2017 marked India’s placement as the top seventh source market for the destination with over 13500 visitors from India. The numbers are only increasing with over 8000 passengers having travelled in the first half of 2018, even before the peak honeymoon season of October-December. The destination now sees a growth in family and celebrations segment as well with a steady rise of 13.3% in Indian tourist arrivals from January to July 2018 vis-a-vis the same time period in 2017. This increase can be attributed to the India tourist office’s committed focus on promotion of the destination, interest and efforts from the hotels and DMCs to capture the Indian market, increased customer awareness due to innovative digital presence along with direct flights from Mumbai five times a week. Commenting on this accomplishment, Sherin Francis, CEO, Seychelles Tourism Board said, “We have always adopted innovative strategies and marketing collaborations to present Seychelles as the ideal luxury holiday destination in India. The growth would not have been possible without the constant support of Air Seychelles, the DMCs and the hotels who walk with us hand in hand in going the extra mile to ensure year on year success.” Lubaina Sheerazi, COO, Blue Square Consultants which is the India office for the Seychelles Tourism Board accounted this increase to focused efforts into innovative marketing campaigns and precise targeting of the destination to the Indian audience.  

The Fern Hotels & Resorts has started managing The Fern Residency, Yeshwanthpur-Bengaluru in Karnataka. With this opening, the tally of the hotels managed by the group under The Fern Residency brand goes up to 22 hotels. Located 30 kms away from the Kempegowda International Airport, The Fern Residency, Yeshwanthpur is a mid-scale business and leisure hotel with 64 well appointed rooms. Suhail Kannampilly, COO, The Fern Hotels & Resorts, said, “The Fern Residency, Yeshwanthpur strives to offer excellent services with affordable pricing. I am happy that guests to Bengaluru and local residents will be able to experience our ​services at our second hotel now open in the Garden City.” ​The hotel has large banquet facilities and latest business services​ for the discerning  business traveller​. Guests can enjoy various facilities such as high-speed Wi-Fi, LCD TV, digital in-room safe, in-room tea and coffee, minibar, etc.

Goibibo has announced its partnership with PhonePe, a digital payments start-up, to provide a unified login and payments experience to over 100 million PhonePe users while making their hotel bookings. As a part of this partnership, Goibibo will be live with their ‘Hotels’ store (microapp) on the PhonePe app. Leveraging mutual synergies, the alliance brings together a streamlined travel booking experience through Goibibo, and assured reliability and integrity of payments through PhonePe. In an industry first, PhonePe users will also be able to use their goCash balance (Goibibo’s promotional currency) in the PhonePe app to book domestic and international hotels. Commenting on the partnership, Sanjay Bhasin, COO, Goibibo said, “This partnership will extend Goibibo’s extensive selection of over 50,000 domestic hotels and homestays, including Goibibo certified goStays and half a million international hotels to PhonePe’s growing customer base. PhonePe has taken a unique approach to solve digital payments, and their open ecosystem allows us to build the Goibibo experience into their app and engage with a wider user base on their platform.” Rahul Chari, Co-founder & CTO, PhonePe said, “With this partnership, Indian travellers can easily and conveniently make hotel bookings within their PhonePe app. The microapp storefront was built by GoIbibo in just three weeks, which is testimony to how simple it is to build out a merchant experience on PhonePe.”

Yatra.com has announced the appointment of Mudit Shekhawat as Chief Marketing Officer of the company. He will be responsible for leading marketing activities, alliances and ancillary revenues across all Yatra.com business-lines and group entities. In addition to further strengthening Yatra’s brand positioning, he will also manage all consumer marketing initiatives across platforms to drive customer stickiness and loyalty. Commenting on the new appointment, Sharat Dhall, COO (B2C), Yatra.com said, “We are delighted to have Mudit come on board with us. As a veteran of the industry, he brings with him vast experience in digital and consumer marketing, which will spur additional growth for us and cement our position as India’s travel planner.” Shekhawat comes with rich consumer marketing experience of more than 12 years in the consumer internet space, most recently with Ola, where he was head of marketing. In his earlier stints, he has worked with Myntra, Yahoo and HCL Technologies in various marketing leadership roles. Shekhawat is an alumnus of IIT Madras, from where he went on to do a Masters in Engineering from Pennsylvania State University before finally finding his calling in marketing, and rounding it up with an MBA from ISB Hyderabad.

Hahn Air is set to operate a weekly flight from Düsseldorf (DUS) to Palma de Mallorca (PMI) with one of its business jets, a Cessna Citation Sovereign starting May 2018. Flights to the new destination will be scheduled for 19:15 every Friday throughout the 2018 summer season, with the return flight at 16:45 on Sundays. “We’re proud to be adding another European destination with Palma de Mallorca and thereby, offering our passengers another attractive holiday destination,” says Daniel Rudas, General Manager & COO, Hahn Air Lines.