Tag Archives: Delhi

The Indian trade delegation that is currently in France to attend the annual show Rendezvous en France 2019 organised by Atout France has been exploring the potential of regions yet unfamiliar to the Indian travellers. The 32-member delegation hosted by Atout France India includes tour operators from Mumbai, Delhi, Ahmedabad, Chennai and Bengaluru. The regions that the Indian delegates found appealing for their clients include Provence and the Rhône-Alpes. The two-day show is being held in Marseille this year to promote the region in the international markets. About 915 tour operators from 73 different countries are attending this B2B travel show, one of the biggest trade events in France.

Hotel occupancy in Delhi and Pune crossed 70 per cent, according to a latest report by Horwath on ‘India Hotel Market Review 2018’. Delhi has grabbed the opportunity presented by GST replacing a usurious luxury tax with both hands, the report says. It performed well in all the parameters with occupancy rising to 71.7 per cent, ADRs at 7.5 per cent and RevPAR at 11.6 per cent. Aerocity hotels have fully dialled in – rooms demand, ADR and banqueting. Corporate, MiCE and retail business which chose Gurugram over Delhi because of major tax savings under Luxury tax have shown preference for Delhi once an even playing field was created. Aerocity itself has expanded its commercial spaces. Pune, too, had a good year in 2018, crossing 70 per cent occupancy and pushing through over 7 per cent ADR growth to post 11 per cent RevPAR increase. A solid Tier 1 business city, Pune’s growth can be attributed to MiCE and partly to the shift of some IPL games to this city.

Strengthening its presence in the Indian market, Austria has registered 8.6 per cent growth in the number of tourists from India in 2018. The central European country welcomed 192,000 visitors in 2018. The Austrian National Tourist Office (ANTO) is looking to focus on families this year. Addressing a press conference at Le Meridien, Delhi, Christine Mukherjee said that 40 million tourists from over the world travel to Austria every year. “India is very a crucial market for us. I am happy to inform that overnight stays by Indian travellers has doubled over last one year.” ANTO organised a three-city workshop in India which started in Mumbai, followed by Ahmedabad and concluded in Delhi. According to Mukherjee, 140 tour operators attended the workshop in Mumbai, while over 100 and 110 agents turned up for the workshop in Ahmedabad and Delhi, respectively. Industry partners and representatives from Vienna, Innsbruck, Salzburg and Swarovski Crystal World also attended the workshops and showcased their products to the travel trade. Thomas Bachinger, Market Management, Vienna Tourist Board; Andreas Reiter, Market Management—Spain, India and Arab Countries, Innsbruck Tourism; Klemens Kollenz, Sales and Marketing Manager, Salzburg Tourism and Christiane Gasser, Head of Marketing & Communication, Swarovski Tourism Services, interacted with members of the press on what each destination had to offer to Indian tourists.

The Average Daily Rate (ADR) for Indian mid-scale hotels crossed 3,ooo for the first time in 2018, according to a latest report by Horwath on ‘India Hotel Market Review 2018’. Mumbai is the only market at the top right hand corner – unfortunately, it fell back from strong occupancy position, without materially gaining in ADR. Several occupancy shifts have been in the negative direction. Bengaluru, Goa and Jaipur dropped Occ between 2.7 pts and 4 pts. Bengaluru is particularly surprising because there is no supply growth in this segment. Bengaluru and Goa at least made up on the ADR front; the former added over Rs 300 to comfortable cross the Rs 3k level. Goa ADR growth was more modest but is now pushing the Rs 4k level. Jaipur dropped rate as well – only Rs 60 but that’s material when one is in the low Rs 2k level. Delhi, Gurugram, Pune and Chennai moved up to the right, gaining both Occ and ADR. Occupancy gains varied from 0.8 pts to 1.5 pts; while ADR gains spread significantly between 3.3 per cent and 12.6 per cent. Improving product quality at the mid-scale level (e.g. the revitalised Ginger and Park Inn by Radisson) could enable improve performance for this segment. It really needs Occ growth in key markets to compensate softer initial period results from smaller cities and towns in which this segment must penetrate.

Qatar Airways has introduced a new online payment scheme for bookings made on its website exclusively for customers with credit cards issued by Indian banks. The new payment option now makes it possible for passengers to pay for their booking through monthly instalments of 3, 6, 9 or 12 months respectively. The service aims to ease and enhance passengers’ travelling experience by making their booking transactions much more affordable and flexible. It also makes it easier for travellers planning to fly with family and friends, with only a minimum installment fee needed to be paid to complete the purchase. Naveen Chawla, Senior Manager Commercial–ISC, Qatar Airways said, “The launch of the new EMI option gives our passengers tremendous benefits as they can now book their tickets online at their convenience through our website, and also instantly access our latest offers. Through this new user-friendly and affordable payment scheme, Qatar Airways passengers with credit cards issued by Indian banks will now have greater flexibility when it comes to planning their travel itinerary. Those who previously couldn’t book online due to their credit limit or a large outstanding balance will now be able to pay for their bookings effortlessly using their credit card. This service is testament to Qatar Airways’ ongoing commitment to be innovative when it comes to enhancing the travel experience of our customers.” Qatar Airways currently operates 102 weekly flights between Doha and 13 destinations in India, including Ahmedabad, Amritsar, Bengaluru, Chennai, Delhi, Goa, Hyderabad, Kochi, Kolkata, Kozhikode, Mumbai, Nagpur and Thiruvananthapuram.  

In a mutual agreement with Indian Association of Tour Operators (IATO) to benefit the travel trade, IndiGo is set to provide special extra baggage rates exclusively for IATO members. Keeping in view the free baggage allowance of 23 kgs allowed by international airlines into India, IndiGo has agreed to extend special prepaid excess baggage rates for the members of IATO, when they are handling foreign tourists on the airline’s domestic network. During the IATO Interactive Luncheon Meeting organised in Delhi, Rajiv Mehra, Vice President, IATO informed, “With reference to our meetings and points discussed with IndiGo, we are pleased to extend this facility to all our members. Tourists can avail 8 kg of extra baggage for a special rate of Rs 1000. Likewise for 15 kg extra baggage, they can avail the facility by paying just Rs 1500. By informing the concerned authority before 72 hours of date of travel, IATO members can avail this facility.” The bimonthly IATO luncheon meeting was aimed at discuss key issues about the association’s activities and its deliberations on future event. On the occasion, IATO invited Ashwani Lohani, Former CMD, Indian Railways Board and former CMD, Air India to bid farewell to him, who superannuated from his services on December 31, 2018. Mehra also shared details about the celebration of IATO Annual Day on February 17, 2019 at Heritage Village Resort & Spa, Manesar.

The Indian travel trade welcomed nine companies from Ireland during Tourism Ireland’s India Sales Mission that concluded recently. Its aim was to facilitate the Irish industry to engage with Indian travel professionals who are currently selling the island of Ireland, or who have strong potential to sell the destination and to position Ireland as one of the most desirable destinations for travellers from India. Business links between tourism companies from Ireland and influential travel professionals in India were strengthened during the sales mission, through a busy programme of workshops, presentations and networking events. Siobhan McManamy, Director of Markets, Tourism Ireland said, “Our sales mission is a key element of our promotional programme in India. It will give our tourism partners a platform to inform and influence the Indian travel trade about what the island of Ireland has to offer and, importantly, encourage them to include the destination in their brochures and programmes. Tourism Ireland is committed to growing visitor numbers to the island of Ireland from India and our sales mission will play a significant role in helping us achieve this goal.” The workshops were held in Mumbai and Delhi with over 100 leading travel agents and tour operators in attendance. The companies who were represented at the event include Fáilte Ireland, Tourism Northern Ireland, Guinness Storehouse, Winterfell Castle – Game of Thrones Visitor Attraction, Stena Line, Hotel Solutions, The Savoy Hotel, Andras House Group and Irish Rugby Tours.  

Registering an annual traffic of over 89.1 million for 2018, Dubai International (DXB) has retained its position as the world’s busiest airport for the fifth consecutive year with Indian travellers emerging as the largest source of traffic for the airport. India continued to hold to its position as Dubai’s top destination country by passenger numbers, with traffic for the year reaching 12,279,485 – propelled mainly by top destinations like Mumbai, Delhi and Kochi. Saudi Arabia was number two on the list with 6,471,142 customers, followed closely by the United Kingdom with 6,284,771 customers. Other destination countries of note include the US (3,205,524 customers) and the fast-growing markets of China (3,512,075) with 6 per cent growth and Russia (1,533,654) which grew 14.5 per cent. The top three cities were London (3,817,889 customers), Mumbai (2,540,750) and Kuwait (2,194,576). Eastern Europe was the fastest growing region with double-digit growth of 16.7 per cent, followed by CIS at 12.9 per cent and Africa growing 9.8 per cent. A statement released by the airport said that the annual traffic at the major transit hub rose just over 1 per cent to 89.15 million passengers in comparison to 2017. Although the figure was a new record high, it missed on the 90.3 million passengers that Dubai airport had projected for 2018.

The Department of Tourism, Kerala organised Kerala Tourism Partnership Meet 2019 in Delhi to brief the media and trade about developments and initiatives in the state besides highlighting its marketing and promotional plan for the year. The presentation was followed by a cultural programme that showcased Kerala’s dance, art and music forms. On the occasion, BS Biju, Tourist Information Officer, Kerala Tourism informed, “Delhi is one of the most promising markets for us. Business meetings are being organised by Kerala Tourism in both domestic and international markets annually as part of our marketing strategy. 32 tourism industry players and trade partners including tour operators, hotels and other service providers from Kerala held meetings with their counterparts in Delhi.” To further reach out to the domestic market, a series of Partnership Meets are planned in 10 cities. After Ludhiana, Chandigarh and Delhi, the Meets will be organised in Jaipur, Bengaluru, Hyderabad, Kolkata, Visakhapatnam, Chennai and Madurai in February. According to the data released by Kerala Tourism, domestic arrivals in the state increased to 1,46,73,520 translating into an 11.39 per cent year-on -year growth in 2017 while international arrivals during the year was 10,91,870, an increase of 5.15 per cent over the 2016’s figures.

SpiceJet, which is all set to start its international operations, will reportedly start flying to London from Delhi and Amritsar starting this summer. According to reports, the airline will be operating its wide-body A330 planes on these long-haul routes, which would range between 6-12 hours in duration. It is believed that the Amritsar-London Heathrow flight may commence from March-end, the services to Gatwick are expected from May. Currently, SpiceJet has a fleet of 45 Boeing 737s and 737 Max planes. The airline flies to eight international destinations, which are of up to 4-hour duration.