Sharing his view on what’s to come for the M!CE business, Rajdev Bhattacharya, General Manager, Global Travel & Hospitality Services and Way2go, Digital Operations & Platforms for Wipro, says, “With virtual meetings here to stay, corporates will cut down on international travel in the short term, at least till April 2021.” Speaking at the 3rd TravTalk Digital Conclave, he added that this meant that travel agencies would also have to become digital.
Read More »The entire travel industry is going to move to IT: Rajdev Bhattacharya
“Corporates will not buy travel the same way as before, that’s for sure. The entire travel industry is going to move to IT. They will also have to learn how to close deals on the phone,” said Rajdev Bhattacharya, GM, Global Travel & Hospitality Services and Way2go, Digital Operations & Platforms for Wipro, when speaking at TravTalk’s third Digital Conclave on May 15. The session, where Bhattacharya spoke at length about how travel companies also needed to relook at the mix of people they were to hire based on skill sets, aimed to highlight the timelines when the Indian travel industry could start looking at weddings as well as corporate and M!CE travel in the road to tourism’s recovery.
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