Tag Archives: Dilip Puri

Speaking at the third TravTalk Digital Conclave, Dilip Puri, Founder & CEO, Indian School of Hospitality (ISH), said that technology would be used in hotels to monitor guests’ health. “Many hotels have started working with technology or proximity software. With our loyalty programme, we wanted to recognise our platinum guests in and around the lobby, allowing us to go ahead and personalise their stay more. In terms of policing in hotels, they need to understand the health condition of a customer and see if social distancing is being maintained. Technology would begin to take this over as well. Not only will the guests be thermally scanned and checked while entering a hotel, but there would be technology that would also allow hotels to recognise a guest’s health condition, like what the Aarogya Setu App is doing. How technology is going to play out in this new normal is going to be a very significant factor in how hotels operate in the future, whether they are new hotels, existing hotels or hotels under renovation,” he said.

Hotelivate has kicked off its 6th Hotel Operations Summit India (HOSI) at Taj Palace, New Delhi with stimulating discussions on topics pertaining to the hospitality industry. HOSI, the only dedicated forum for hotel professionals in the region, aims to empower today’s hospitality leaders through enabling conversations on management and operations-related issues, the rapidly evolving marketplace, latest industry trends, benchmarking and best practices. With the focus on increasing the diaspora of the speaker by bringing in leaders from businesses that are intricately tied up with the hospitality industry, the programme encompassed a series of keynote addresses by distinguished speakers and thought-provoking group discussions. Notable speakers included industry leaders such as Anshuman Bapna, Chief Product Officer, Goibibo; Dilip Puri, Founder and CEO, Indian School of Hospitality; Jiggs Kalra, Mentor and Culinary Director, Massive Restaurants; Raj Rana, Chief Executive Officer – South Asia, Radisson Hotel Group; Rattan Keswani, Deputy Managing Director, Lemon Tree Hotels; Navjit Ahluwalia, Senior Vice President and Country Head – India, Hilton; Ritesh Agarwal, Founder and CEO, OYO Rooms; Puneet Chhatwal, Managing Director and CEO, Indian Hotels Company, to name a few.

Dilip Puri, Former Managing Director and Regional Vice President of Starwood Hotels & Resorts, South Asia, announced his new education venture – Indian School of Hospitality (ISH) with a promise to reimagine hospitality education in India. ISH has partnered with LHC in preparation for an academic certification by Ecole hôtelière de Lausanne (EHL), the world’s oldest and top ranked hospitality management higher education institution worldwide. Located at Sector 83, Gurgaon, ISH will be housed within a commercial campus that boasts of state-of-the-art infrastructure and facilities. The campus, which is under development, will be ready by May 2018 for the first intake of students in August 2018. Puri said, “Education in hospitality is the beginning of a journey into a diverse and exciting range of career opportunities, not limited to hotels and food and beverage, or even the corporate world. While more and more businesses in the service sector are reaching out to professionals with a qualification in hospitality, a large number of young graduates are also pursuing entrepreneurial ventures straight out of college.”

Dilip Puri, who has been heading the regional operations of global hospitality major Starwood Hotels & Resorts since January 2011, will soon be joining the Lausanne Hotel School after his exit from Starwood. Commenting on this , Puri, MD -India and Regional Vice President (South Asia), Starwood Hotels & Resorts, said, ”My future plans include getting into the hospitality education space. Currently, we are working with 2-3 international brands in different verticals of hospitality education so we intend to do the 4 year core business hospitality management programs. We intend to do whole series of culinary education programs and expect to get into executive education as well. So all of these 3 programs with hospitality education working with the right international brands in those particular segments that is what I look for after completing my corporate career.”