Tag Archives: Director

The 9th annual convention of Association of Domestic Tour Operators of India (ADTOI), supported by Gujarat Tourism as host state, was inaugurated at Hyatt Regency Ahmedabad. Speaking at the ceremony, Vasan Aahir, Minister of State for Tourism, Gujarat, said, “We are very glad that ADTOI has brought their annual convention to Gujarat. Rann of Kutch is the ideal example where tourism has been a means for developing an undeveloped destination, while giving employment to many people. We are developing many destinations in a similar manner in Gujarat.” ADTOI also unveiled its new logo at the inauguration ceremony. PP Khanna, President, ADTOI, welcomed the delegates at the convention and felicitated the dignitaries, which included Pradipsinh Jadeja, Minister of State- Home, Energy, Parliamentary Affairs, Law, Justice (Minister of State), Police housing, Border security, Civil defense, Gram Rakshak Dal, Jail, Prohibition and Excise, Coordination between voluntary organization, Non Resident Gujarati Department, Protocol (all independent charge), Government of Gujarat; Aashima Mehrotra, Director, Ministry of Tourism, Government of India; S.J. Haider, Principal Secretary, Gujarat Tourism; Jenu Devan, Managing Director, Gujarat Tourism; and Ashwani Lohani; CMD, Air India.

The sixth edition of the Travel Wedding Show that took place over two days in Mumbai at the Westin Mumbai Garden City on July 13-14,  2019, recorded a whopping 1922 meetings in total.  Day one saw 31 exhibitors interact with 31 wedding planners over pre-scheduled table-top meetings, showcasing their offerings that would interest the growing wedding market. The second day followed a similar pattern but with tour operators, who also do weddings. The show managed to bring out some interesting trends emerging in the wedding segment. The first day’s session ended with a power-packed panel discussion where industry experts deliberated on why Indian weddings are going international. This was moderated by Rajeev Jain, Director, Rashi Entertainment and the speakers included Sanjay Rai, EVP- Sales, Oberoi Hotels & Resorts; Emree Kirazci, Director of Sales & Marketing, Sofitel Bahrain Zallaq Thalassa Sea & Spa; Udaya Bhattarai, Senior Assistant Manager, Nepal Tourism Board; and Tekla Maira, Director, Luxury Sales, Accor Hotel Luxe, AccorHotels.

The Department of Culture and Tourism of Inner Mongolia, autonomous region of the People’s Republic of China organised the Inner Mongolia Culture and Tourism Festival as part of the ongoing Chinese New Year festivities. Representing the travel trade, Chitra Bhatia, General Secretary, OTOAI and Rajeev Sabharwal, EC Member, OTOAI were present at the event. Hosted by the Chinese Embassy in India and the Government of Inner Mongolia, the promotional event was aimed to promote and attract tourists to the region of northern China. Briefing about the attractions in Inner Mongolia, Shi Mo, Deputy General Secretary, People’s Government of Inner Mongolia Autonomous Region, introduced the guests while Ai Lihua, Vice Chairman, People’s Government of Inner Mongolia Autonomous Region and Zhu Xiaohong, Culural Counsellor, Chinese Embassy in India presented the welcome remarks. On the ocassion, He Zhiliang, Director of Department of Culture and Tourism, Inner Mongolia Autonomous Region said, “This is the first time we have come to India to promote Inner Mongolia province. We are trying to promote the culture of Inner Mongolia by showcasing it through a art performance by ‘Anda Union’. I hope the Indian audience will like this event and visit Inner Mongolia.” During the event, a cooperation agreement was signed between Zhong Xin International Travel Co and Delhi-based Pettitts India Tours.

Global Destinations is organising a four-city roadshow in the country in order to strengthen relations with the travel fraternity and various private players. Having kicked off in Delhi, the roadshow will travel to Ahmedabad, Bengaluru and Chennai. Pranav Kapadia, Founder & Director, Global Destinations, shared, “We have got 12 partners with for the roadshow, which includes five properties from Bintan Resorts and partners from Greece, Vietnam and Bulgaria. We’ve got  Swiss-Belhotel International from Bali, a partner from United states and Air New Zealand from New Zealand. We have invited very select agents for the roadshow. The idea is to either target agents who have the potential as we have not been getting the required support from them or look at agents who have been supporting Global Destinations and haven’t met the partners.”  

Following the successful implementation of its New Distribution Capability (NDC) roadmap during 2018, Travelport  has completed the onboarding of the first group of travel agencies to receive access to NDC content. In October 2018, UK-based travel agency Meon Valley completed the first live booking using NDC content through Travelport’s Smartpoint desktop. The next phase of Travelport’s NDC roadmap involved onboarding a larger group of travel agencies. To ensure NDC works for all parts of the travel ecosystem, Travelport has implemented its booking solution with a wide variety of agencies of different sizes, including American Express Global Business Travel, dnata, Gray Dawes Group, Global Travel Management, Meon Valley Travel, Premier Holidays, TAG, Travel Counsellors and Travel & Transport Statesman. Commenting on this milestone in Travelport’s NDC delivery, Nick Dagg, SVP Global Agency Sales said, “We work at the heart of the travel industry and our agency customers rely on us to provide them with choice through access to the broadest range of travel content. NDC is no exception and we’ve taken great care in managing the roll-out of our NDC booking capability through Smartpoint to our agency customers. This has allowed us to learn as we go, listen to the important feedback from our customers as they operate in this new distribution era and refine our NDC solution to ensure it provides seamless, integrated travel choice.” John Bukowski, Director, Content and Distribution, American Express Global Business Travel said, “We are working with key parties to ensure we continue to deliver access to all content, with a focus on improving traveller experience, controlling cost, maintaining full end to end servicing, as well as transparent fares, pricing and comparison shopping. NDC is an …

As part of its global strategy, Reunion Island Tourist Board has entered into an alliance with Atout France offices in China, India and South Africa for an effective promotion of Reunion Island. Nestled in the Indian Ocean, Reunion Island is an overseas French island that holds high appeal for adventure enthusiasts, family vacations as well as couples seeking a romantic escapade. Atout France has been given the mandate to lend its expertise towards a holistic promotion of the destination. Commenting on this significant development for the Indian market, Sheetal Munshaw, Director, Atout France India said, “We are very enthused to showcase another facet of France through Reunion Island’s aesthetic beauty and its versatile experiences that will find appeal to diverse Indian travellers. Its diaspora of Indians and strong Indian and French influence as well as its proximity and visa on arrival facility (for stays less than 15 days) are sure to resonate well with our market.” Sharing her thoughts, Lydie Sangarin, Market Manager, Reunion Island Tourist Board said, “We are happy to partner with Atout France in these three overseas markets. We believe that Atout France’s professional prowess and years of experience in these overseas markets will be instrumental in the successful positioning of Reunion Island to our potential overseas visitors.” Located in the Mascarene Archipelago, Reunion Island – a French overseas department – offers travellers the exoticism of a tropical island in the Indian Ocean.  

U&I Holidays has launched a mobile app for the end customer, enabling them to travel without their vouchers along with giving instant feedback. Shyam Upadhyay, Director, U&I Holidays, revealed, “Innovation is most important today, and every wholesaler or retailer has an online portal now. The latest addition for our portal is mobile application, to be used not by the operator but by the end user. We will start this from Bali. A guest travelling to Bali now need not carry any hard copies. He can simply download the application and have all his itinerary and vouchers on the mobile phone. At the same time, we have connected the driver and the client directly, just like in Uber or Ola cabs, allowing guests to track the location of the driver. At the same time, most of the Indian restaurants, shopping places have been marked and mapped in the application. Hence, wherever the guest is, he or she can see which is the nearby Indian restaurants or shopping area in the app.” Upadhyay further added that it is advantageous for them to get instant feedback as well. “Most important for us as a DMC is real-time feedback. If clients get convinced on tour, it’s fantastic. But if anything is wrong and he comes back to India, one can probably lose the client or bear a compensation. Now with this real-time feedback, everyday once the tour gets over, client will automatically get a pop up, and if they have a complaint they will definitely put it. That will straightway goes to the Bali office or head office and all the senior management at U&I Holidays. We have a dedicated quality control team who’s going to …

Switzerland witnessed a 23.4 per cent increase in the overnights spent by Indians in Switzerland in 2017. Indian tourists are increasingly looking at Switzerland as a travel destination because of the plethora of options it offers to each traveller. In order to showcase these diverse options, Switzerland Tourism has taken its multiple offerings across Mumbai, Pune, Kolkata and Delhi through its recently-concluded annual roadshow. Switzerland’s increasing number of Indian overnights can be attributed to Bollywood actor Ranveer Singh coming on board as the brand ambassador. “This year has also been a very exciting one for Switzerland Tourism with Ranveer Singh continuing as our brand ambassador. He has showcased Switzerland in a very attractive and diverse light, be it adventure, sports, culture, food, new destinations or experiences. Each year, we see a growing interest among Indian travellers but 2017, thanks to Ranveer, the overnights have been extremely high. Our numbers this year are also encouraging – we are up 10 per cent in hotel overnights in the period January to August 2018 as compared to the same period last year. Besides this campaign, we also continue our travel trade campaigns – with regular webinars, training sessions in tier two and tier three cities as well our new e-learning modules on the Switzerland Travel Academy,” said Claudio Zemp, Director–India, Switzerland Tourism. The roadshows in all the four cities had a B2B session where Indian travel agents met and discussed business prospects and ideas with the Swiss delegation.

The Sri Lanka Tourism Promotion Bureau (SLTPB) has announced a new brand identity under the platform ‘So Sri Lanka’ which targets millennial travellers who select holiday destinations based on what they can hope to experience there. Revealed at World Travel Market in London, the new brand platform is grounded on the insight that Sri Lanka is more than just a destination, it’s a feeling. The brand platform has a contemporary, social and engaging design to reflect the heart and individuality of the country. It will roll out across all tourism promotion materials in a multi-channel, international campaign starting early next year. Madubhani Perera, Director—Marketing, SLTPB, says “There has never been a better time for a rebrand. Sri Lanka has just been named Lonely Planet’s Number One Destination for 2019. For us ‘So Sri Lanka’ symbolises our evolution with the digital revolution. The modern traveller goes online to seek inspiration and to find the next life-changing travel experience. ‘So Sri Lanka’ helps us evoke the inimitable feeling of our beautiful, vibrant, authentic and generous country through the smartphones of potential travellers.” Sri Lanka is the essence of a people renowned for their hospitality, a stunning landscape, rich biodiversity and a wealth of immersive experiences on offer for travellers. The rebrand marks the start of Sri Lanka’s fresh approach to destination marketing.    

The India pavilion at World Travel Market 2018 in London was packed with activities for the trade and consumers alike. Addressing a press conference, Rashmi Verma, Secretary-Tourism, Government of India, enlisted the achievements of the Ministry. Accompanying Verma were Pramod Kumar Singh, Tourism Minister, Bihar; Vellamandi N Natarajan, Tourism Minister, Tamil Nadu; Aashima Mehrotra, Director, Ministry of Tourism and Charanjeet Singh, Deputy High Commissioner of India to the UK. Verma highlighted, “Last year has been a very good year for India tourism with a growth of about 14 per cent in foreign tourist arrivals and about 19 per cent in terms of foreign receipts, much more than the global growth of 6.8 per cent. We also crossed the 10 million mark for the first time. This was possible because of our adoption of the multi-pronged strategy. We focus hugely on creating world-class infrastructure in and around our tourist sites.” She pointed out, “Incredible India 2.0 campaign is more thematic in nature. Looking at the needs and demands of major markets like the US and the UK, we have made some thematic films on niche products like adventure, yoga, Ayurveda, etc. This campaign focuses heavily on social media besides print and electronic media. We are hopeful that through this new Incredible India campaign we will be able to encourage people to revisit india, stay longer and experience the various products we have on offer.” The MOT also recently concluded two new events — India Tourism Mart (ITM) and Paryatan Parv —to create awareness about India both internationally and domestically. “More than 250 foreign buyers participated at the first-ever ITM. Buddhist Conclave was also held to showcase various Buddhist destinations in India.” The key initiative of introduction …