Tag Archives: Duncan Bureau

In an hour-long discussion in a webinar titled ‘Flying Through Covid-19’ under the TravTalk Agent Connect series, Etihad Airways and Abu Dhabi Tourism explained to the travel agents joining in about the readiness of both the airline as well as the destination in receiving not just visitors but also transit passengers. Duncan Bureau, Senior VP, Global Sales & Distribution, Etihad Aviation Group, said, “We have introduced a range of waivers to help ease the burden of travel and provide maximum flexibility. We want our trade partners to book with us with full confidence.” He added, “We will be looking at travel insurance and we are working with our travel insurance partners to make sure people are covered.” The panel also included Neerja Bhatia, Vice President (Indian Sub-continent), Etihad Airways, and Saeed Al Saeed, Destination Marketing Director, Department of Culture & Tourism (DCT), Abu Dhabi. The webinar saw more than 1,700 participants in attendance.

Air Canada inaugurates new, non-stop Toronto–Mumbai service on July 2, the only non-stop flight from Canada to India’s financial hub. The four-times weekly service will be operated with Air Canada’s most modern aircraft, the Boeing 787-9 Dreamliner. The aircraft feature 29 International Business Class lie-flat seat suites, 21 Premium Economy and 247 Economy Class seats, with upgraded in-flight entertainment at every seat throughout the aircraft. With the new Toronto–Mumbai route, Air Canada now offers three Boeing 787 Dreamliner routes between Canada and India, including year-round daily Toronto–Delhi service and seasonal Vancouver–Delhi service, which resumes in October and will be expanded to up to five times weekly this winter from three-times weekly last winter. “Our non-stop flights from our Asia-Pacific Vancouver hub feature 787-9 Dreamliner service and offer the shortest elapsed flying time from Vancouver, Calgary, Edmonton, Seattle, Portland and Los Angeles to the Indian subcontinent,” said Duncan Bureau, Vice President, Global Sales, Air Canada. “Our non-stop flight, coupled with our streamlined and seamless connections process at Vancouver translates to a savings of three to five hours compared to itineraries with connections in Europe or Asia.”