Tag Archives: FCM Travel Solutions

FCM Travel Solutions, the Indian subsidiary of Flight Centre Travel Group (FCTG), Australia, under its retail leisure arm ‘Flight Shop’ has launched Group Inclusive Tours (GITs) in the country. Foraying into the segment, Flight Shop has introduced new exclusive itineraries to Europe specially designed for large group travellers. The service will also offer customers the flexibility to choose dates and destinations in its group tours. Shravan Gupta, Executive Director, Leisure Businesses, FCM Travel Solutions, Indian subsidiary of FCTG, Australia said, “GITs are the biggest segment in the organised travel sector and are growing at 10-12 per cent every year. Travelling in a group costs lesser and is around 20-30 per cent cheaper than travelling solo to any destination. At Flight Shop, we believe that we have the required land and cruise holidays’ expertise to organise unbeatable group tour experiences for Indian travellers. While we want to experiment with the flexible tour concept, which is a pioneering concept in India, our GITs will have fixed departure dates and conventional packages too.” Offering travellers the opportunity to leverage and make the most of the services, Flight Shop has announced ‘Europe on Sale’ Campaign as an introductory offering to their customers. Flight Shop has curated over 200 Europe Group Tour itineraries with departures beginning from April 2018. Flight Shop specialists can also provide individual customization of itineraries for travelers requiring extensions on a trip, etc. Groups are also eligible for discounted deals on ‘Europe on Sale’ itineraries until December 10, 2017. Each tour group will include – Return Economy Airfare with Taxes, Visas, Insurance, Accommodation in Standard Hotels, Meals & Sightseeing as per Itinerary, Ground Transportation in Luxury Coaches and an Independent Tour …

FCM Travel Solutions has launched FCM Connect, an integrated global technology platform which gives clients access to multiple tools that deliver on their travel programme. The new solution is an extension of the FCM Connect HUB, a single-sign-on platform that gives customers one simple connection point to all of FCM’s leading technology tools including Analytics, Approve, Booking, Secure, Expense and Mobile. HUB is customisable for each company in both configuration of tools used and interface design. Earlier this year, FCM Connect was previewed to clients and industry at the London Business Travel Show and Global Business Travel Association Conference in Sydney, Australia. Now that it is available, it will support organisations across a full range of travel program deliverables including global, regional or national fulfillment, cost reduction strategies, data compliance, and duty of care responsibilities.    

‘Bleisure’ – the blend of business and leisure travel – is rising in popularity, with growing uptake among urban Indians, says FCM Travel Solutions’ latest findings of their global survey on Bleisure Travel. The report titled ‘Bleisure Report, India’ reveals that an increasing number of professionals in India are now extending their business trips for leisure, increasingly blurring the lines between business and leisure travel. Bleisure travel has recently become an unconventional employee perk in India with 65.5 per cent of respondents saying their employer allowed them to add leisure travel onto business trips. While Bleisure becomes a mainstream trend in the rest of the world, 27.6 per cent of Indian respondents say that their companies do not permit them to combine personal travel with their business trips, which is the highest among all countries. Speaking on the findings, Rakshit Desai, Managing Director, FCM Travel Solutions, Indian subsidiary of FCTG, Australia said, “Business travel has always been restricted and policy driven. While leisure travel, particularly outbound, has been niche with very low penetration. However, the survey has unlocked a remarkable trend called Bleisure. It is interesting to note that the lines between corporate and leisure travel are increasingly blurring. It would have looked very different, had we looked at this picture three or five years ago. There has been a significant change in the behaviour of corporate travel, since then.” Surveyed millennials (25-34 years old) had the highest appreciation for bleisure travel. They were also the most likely group to extend a business trip with colleagues (25 per cent), while 50 per cent of the respondents in age group of 50, would use the opportunity to travel with a family …

FCM Travel Solutions, the Indian subsidiary of Flight Centre Travel Group, Australia, can now undertake various permissible outward remittance activities for travellers across segments(leisure travel, business travel, medical treatment, education, emigration and employment).The upgrade comes into effect post receiving the Authorised Dealer Category II (AD-II) license, as granted by the Reserve Bank of India. In addition, FCM Travel Solutions will be able to release/ sell foreign currency in form of multi-currency prepaid travel cards, currency notes and Travellers Cheques for visas, emigration and emigration consultancy fees, employment and processing, assessment fees for overseas job applications, students who intend to study overseas or seek to apply for proficiency examinations, international film shootings and medical treatments abroad. Gagan Malhotra, National Head, Foreign Exchange at FCM Travel Solutions India Pvt. Ltd. said, “We are pleased to be a part of the few AD-II license holders in the travel fraternity. The elevation not just widens the scope of availability of foreign exchange through different channels but also makes the pre-trip process more convenient and hassle-free for our customers. It will also help us seek better currency rates.”

India ranks among the top 10 business travel markets with a spend of $ 29.6 billion in 2015. This was revealed in a white paper titled ‘Business Travel in India’ Emerging Trends & Opportunities’ released by FCM Travel Solutions along with KPMG. The report also details business travel spending in top 15 countries across multiple sectors over a period of five years. India is all poised to lead this growth and accordingly by 2030 business travel spending in India will have trebled from the present levels. The paper gives a comprehensive glimpse in to where and how business travellers in India are spending. Asia has become the world’s largest business-travel market, and trends suggest India’s significance within APAC will only grow with time. Rakshit Desai, Managing Director, Flight Centre Travel Group – India said, “In order to understand how emerging trends will impact business travel programs in the near future, it is first important to understand the perspective of business travellers today. Consequently for corporates, managing business travel is becoming increasingly complex, with changing traveller preferences, integration with mobile technology, and strategies adopted by travel suppliers. This white paper helps analyze the disruptive changes happening today and forecasts how they will impact managed travel processes, the Indian business traveller experience and their expectations in the near future. It also examines the impact of technology on the way business travellers would purchase products and services, thereby predicting leading trends until 2030. The report identifies six key business travel trends and reveals new travel behaviours of the future – Increasing number of business travellers relying on user generated content and mobile devices. With an increase in online and mobile booking tools and …

Flight Shop, the flagship retail leisure business of Australia-headquartered Flight Centre Travel Group, opened its first retail store in Hyderabad. This is the first franchise outlet in India and was inaugurated by Rakshit Desai, Managing Director, FCM Travel Solutions and Shravan Gupta, Managing Director, Travel Tours Group. With the launch of this store, FCM now has a total of 17 operational Flight Shop stores across India. Spread over 1500 sq. ft., the Flight Shop outlet in Hyderabad is based at a prime location at Nagarjuna Circle catering to the needs of up market urban consumers – families, business travellers, honeymoon couples and groups of travellers. The new retail outlet will offer travellers Flight Shop’s range of products and services viz., Leisure Travel (Domestic and International Flights, Holidays – Group and Customised, Hotels, Car Transfers, Visa, Cruise holidays, honeymoon holidays, adventure holidays and more) and Foreign Exchange (under the Travel Money brand). Flight Shop’s footprint now extends to a total of 17 stores across Mumbai, Delhi, Pune, Bengaluru, Ahmedabad, Chandigarh, Jalandhar, Kochi and Vadodara, via a combination of owned branches and the newly opened franchise outlet.

FCM Travel Solutions launched FCM 360, a new product suite for customers which delivers an all-encompassing travel experience. FCM 360 consists of three categories of products and services falling under: ‘FCM 360 technology’, ‘FCM 360 travel’ and ‘FCM 360 services’. The program provides real solutions for travellers, travel bookers and organisations designed to meet every need throughout the travel buying process. Introducing the product suite, Global General Manager for FCM Travel Solutions Marcus Eklund said that FCM 360 was born to demonstrate the total approach FCM take when developing and managing client travel programs. “Within FCM 360 we offer a wide range of specialised travel services and technology solutions which drives transformation of our clients’ business travel programs,” said Marcus. “In most markets we offer a complete suite of products and services ranging from our own exclusive travel product, best-in-class technology tools, specialised services and partnerships with leading travel service providers, which demonstrates our holistic approach to travel management.”

FCM Travel Solutions, the Indian arm of the Australia–headquartered Flight Centre Travel Group (FCTG), announced an agreement to acquire the business interests of South India’s premier travel company, the Rs 750 crore Travel Tours Group (TTG), in a cash and stock deal. Led by Shravan Gupta, TTG is a four decade old company offering a gamut of travel services including leisure, corporate travel, MICE, Visa, inbound, wholesale and FOREX. Commenting on the acquisition, Rakshit Desai, Managing Director, FCM Travel Solutions said “We are thrilled to welcome TTG into the Flight Centre family.  This partnership propels us into an Rs 3,000 crore enterprise and one of the top three players in all the core travel segments we operate in. India is poised to become one of the world’s major travel markets and this partnership will enable us to achieve our goal of being the largest customer focussed travel player in the country.” Shravan Gupta, Managing Director, Travel Tours Group, who joins the board of FCM and assumes leadership of the leisure business said, “We are very excited to be a part of the Flight Centre group and confident that our combined strength will help achieve our ambitious growth plans at a much faster pace. I’m personally looking forward to leading the leisure business, sharing insights and product knowledge, as well as gaining from the global best practices of the Flight Centre group”. The combined strength will give FCM India a national distribution network and strong leadership across businesses and functions. Upon successful acquisition, FCM India will employ over 1,600 travel professionals across 44 locations in 16 cities. The partnership will bring on-board TTG’s brands, that include – Travel Tours, Travel Air, …