Tag Archives: Indira Gandhi International Airport

The international airports of Mumbai and New Delhi have been rated as the number one airports in the Asia Pacific region serving over 40 million passengers a year. This is announced by the Airports Council International (ACI) – a trade association of 1,953 member airports across 176 countries – for its Airport Service Quality (ASQ) ratings it conducts every year. Mumbai’s Chhatrapati Shivaji International Airport (CSIA) operated and managed by GVK MIAL shared the spot with Delhi’s Indira Gandhi International Airport (IGIA) for the World’s Best Airport for customer experience. They were selected by millions of passengers in a survey carried out by ACI. The Hyderabad airport became the number one in the 5-15 million passengers per annum category for the year 2017. As part of the ACI’s worldwide programme, passengers were surveyed across international airports for their feedback on 34 key performance indicators including airport access, check-in, security screening, restrooms, stores and restaurants. This year an unprecedented 16 airports were first-time winners, which reflects the increasingly competitive airport industry operating environment, where continuous service improvement is a key ingredient in business performance. These include Indore and Ahmedabad apart from Athens, Zagreb and Bandung.  

Air India has introduced a non-stop flight from New Delhi to Amritsar in Punjab and Amritsar to Birmingham in the United Kingdom. The inaugural flight was flagged off from Amritsar airport by Vijay Sampla, Minister of State for Social Justice and Empowerment in the presence of other dignitaries including Pankaj Srivastava, Director, Air India along with Shwait Malik and Gurjeet Singh Aujla, Member of Rajya Sabha and Lok Sabha respectively. The direct flight is scheduled to operate twice a week on Tuesdays and Thursdays on the Delhi-Amritsar-Birmingham-Amritsar-Delhi route. The Dreamliner aircraft AI 117 will take off from New Delhi’s Indira Gandhi International Airport at 11:20 am and is scheduled to reach Amritsar at 12:25 am. After a break, the flight will then depart from Amritsar at 1:55 pm and is scheduled to reach Birmingham at 5:15 pm. The return flight will take off from Birmingham at 6:45 pm and reach Amritsar the next day at 7:45 am. After a brief break, the flight will depart for Amritsar at 9:15 am and will arrive at Delhi at 10:30 am. Source: ANI  

Delhi International Airport Ltd (DIAL) will start the operations at the revamped Terminal-2 of Indira Gandhi International Airport on October 29, 2017 and GoAir will be the first airline to shift its entire operations to Terminal 2 with effect from 00:01 hours of 29th October 2017. The move has come as a mutual decision between DIAL and Go Air to shift operations from Terminal 1 to Terminal 2 until the completion of the expansion of T1. However, it’s a temporary move to ease the pressure of fast growing traffic at Terminal 1, so that the expansion works can be carried out at Terminal 1 effectively and efficiently. The Terminal 1 is set to be expanded from the current capacity of 20 million to 40 million per annum with 22 aerobridges, and state of the art infrastructure. The expansion process will encompass all major areas of the airport i.e. Landside, Terminal and Airside and will be completed within four years. I Prabhakara Rao, CEO-DIAL said, “In view of the robust growth in passenger traffic and upcoming airport expansion works, DIAL has revamped and is recommissioning the Terminal 2 of the IGI Airport with effect from 29th October, 2017. We welcome GoAir in its new home terminal in Terminal 2. This will enable us to start the expansion works at Terminal 1 and carry it on seamlessly.” Jeh Wadia, MD, GoAir, said: “ in order to support the government and DIAL’s plans to upgrade and expand the airport facilities as well as continuously improve the customer experience and the seamless integration of international and domestic passengers, we are delighted to move into a newly furbished Terminal 2 at IGI Airport. The move …

Bird ExecuJet Airport Services, a joint venture between Bird Group and ExecuJet Aviation Group, has been given Level – I accreditation by the International Standard for Business Aircraft Handling (IS-BAH) for its Fixed Based Operation (FBO) in New Delhi. This accreditation makes Bird ExecuJet Airport Services the first FBO in the country to hold this Industry Leading Certification. Bird ExecuJet is developing a world class FBO/MRO at Indira Gandhi International Airport and currently offers maintenance services from 2 exclusive hangars. The existing facility offers excellent logistics and operational readiness for its clients within India and also supports international clients and clients from neighbouring countries. IS-BAH is a joint programme between the International Business Aviation Council (IBAC) and the National Air Transportation Association (NATA) and offers voluntary global code of best practices for business aviation ground handlers. It follows a long-established structure of International Standard for Business Aircraft Operators Programme and sets best practices for FBOs globally.  

PHD Chamber of Commerce and Industry announced the second edition of the Aviation exposition -Aero Expo India 2017 from November 2-5 in New Delhi. The first Aero exposition was organised last year at Indira Gandhi International Airport with the patronage of the Ministry of Civil Aviation. The 4-day long Aero Expo is also going to witness India’s first ‘Heli-Expo’ at the Pawan Hans Heliport in Rohini on November 4-5. K.N. Rao, Chairman, Civil Aviation Committee, PHD Chamber of Commerce & Industry said, “Aero Expo has no doubt helped to bring a major boost to regional air connectivity in line with PM’s recently announced UDAN scheme in India are noteworthy. India is already the fastest growing aviation market in the world and the move to improve Regional Air Connectivity is expected to further boost the industry by providing a new set of growth opportunities to both domestic and international airlines alike along with a new lease to the allied aviation services and skilling industries.”

Vistara has launched self-service kiosk check-in at Delhi’s Terminal 3, Indira Gandhi International Airport and Mumbai’s Terminal 2, Chhatrapati Shivaji International Airport. Vistara is set to launch the same service across 17 other airports that it operates from by the end of June 2017. Customers will now be able to check-in, select preferred seats and print their boarding passes for their flights at the self-service kiosks without having to queue up at check-in desks. Customers with check-in baggage can simply print their boarding passes using the kiosks and drop off their baggage at the check-in desks before proceeding to security check. The self-service kiosk check-in is also available for Singapore Airlines and SilkAir customers who are flying on Vistara-operated aircraft under code-share tickets. Vistara will soon also extend the functionality of the service to offer greater convenience of opting for ancillary products/services on the self-service check-in kiosks to its customers. Vistara continues to grow and gain accolades as it redefines air travel in India by challenging the status-quo in the Indian aviation sector by offering seamless and personalized services to its customers. In a short span of a little over two years, Vistara has grown to expand its network to 19 destinations with over 530 weekly flights and a fleet of 13 aircraft, having flown close more than 4 million happy customers already.

Passengers leaving from Delhi airport’s Terminal 1 in an app-based cab may have to shell out Rs 150 extra for their ride home from next week.The Delhi airport operator has decided to levy Rs 150 as entry fee from March 22 on commercial vehicles coming to pick passengers from Indira Gandhi International Airport’s Terminal 1. The charge will double after eight minutes of waiting. The new rate will not be applicable to taxi services that have their counters at the Delhi airport, including Kaali-Peelis.Low-cost carriers such as Indigo, Spicejet and GoAir operate their domestic flights from Terminal 1 and around 20,000 passengers use it every day. The Delhi airport operator had started levying a similar charge at Terminal 3 in 2015.

The Terminal 2 of Indira Gandhi International Airport, New Delhi, will now be open to public only in February. The new terminal was to be made operational on January 1 to decongest the domestic Terminal 1D. The delay is reportedly because two of the airlines have refused to move out of 1D, which recently underwent refurbishment and a security survey. The new terminal is part of the expansion plan of 1D.

Under a new agreement with the IndoCanadian Bus Service, Jet will provide bus services to passengers wanting to connect between Delhi’s Indira Gandhi International Airport and the Punjabi city of Jalandhar. The service is also available to passengers in several other cities in north India, including Amritsar, Chandigarh and Mohali. “Our agreement with IndoCanadian Bus Service illustrates the way in which Jet Airways goes the extra mile to set new service standards for its guests,” said Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways. “We’re confident that the added convenience of being able to book their first-mile or last-mile connection to [and] from Jalandhar via Delhi, simultaneously with their flight booking.” IndoCanadian will operate the services using air-conditioned tourist coaches. The company will also provide free pick-up and drop-off services via shared cabs for passengers in other cities.

Kerala Tourism has rolled out ‘The Great Backwater Experience’ zone at a special interactive stall in the departure terminal at Indira Gandhi International airport in New Delhi. The initiative uses virtual reality to allow passengers to experience a Kerala experience while waiting to catch their flight. Similar zones are also being set up at airports in Mumbai and Bengaluru. U.V. Jose, Director, Kerala Tourism, said, “The zone is up and functional at Indira Gandhi International airport in New Delhi and visitors can get an immersive experience of sitting inside a ‘kettuvellam’, a traditional Kerala houseboat, floating on tranquil backwaters in a place situated over 2,000 km away. This has been made possible through the innovative use of virtual reality.”