Tag Archives: KLM

In a move to enhance air connectivity, Chhatrapati Shivaji International Airport (CSIA) welcomed Dutch Carrier, KLM’s Mumbai and Amsterdam services on October 30. The airline will be operating 294-seater Boeing 787-9 aircraft with 30 World Business Class, 45 Economy Comfort Class And 219 Economy Class. The flights will operate thrice a week. Earlier, Mumbai-Amsterdam route was served with daily services offered by Jet Airways. Along with KLM, the route will be served with a total of ten services per week. Last week, CSIA welcomed Thai Smile’s maiden flight on the Mumbai-Bangkok route, the second airline after Thai Lion to start services on the sector within a month.

Vistara now allows check-in services at Delhi’s Indira Gandhi International Airport to international passengers through partnerships with Air France, KLM and Japan Airlines. The Singapore Airlines’ Indian carrier aims to streamline international connections and improve convenience as passengers who avail this service will receive their boarding passes for all sectors of their journey and baggage will also be checked through to the final destination. “The through check-in facility will offer great convenience to customers connecting from domestic routes on Vistara to our foreign airline partners, while allowing inbound passengers to seamlessly,” said Sanjiv Kapoor, Vistara’s chief strategy & commercial officer. “We are delighted to partner with leading global airlines, Air France, KLM and Japan Airlines, in addition to our existing partnership with Singapore Airlines and SilkAir, and look forward to working together in providing a hassle-free air travel experience to our joint customers.”

IATA has sent out a circular to all BSP India agents that includes a six-page ‘Code of Conduct’ issued by Delta Air Lines this week. This information was uploaded and provided to the agents through BSPLink at the request of the airline. This includes Air France, KLM, Alitalia and Delta Air Lines. The document contains five main points. It touches on the subject of fares, redistribution of carrier content, rules about intellectual property, customer service and consequences of non-compliance with the Agent Code of Conduct. These include: cancelling the agent’s Electronic Ticketing Authority, withdrawing authority to issue traffic documents on the carrier’s behalf, and terminating IATA Resolution 824 – Passenger Sales Agency Agreement by withdrawing carrier’s appointment of the agent. IATA has asked agents to communicate with the airline directly in case of any clarifications.