Tag Archives: Manage My Booking

Vistara has announced the launch of a suite of ancillary products and services including electronic coupon books, class upgrades, lounge pass, excess baggage. All of these products and services can be purchased online during the booking process, or added post-booking through the ‘Manage My Booking’ function. Customers who provide their email addresses or mobile phone numbers at the time of booking will also receive an email or SMS with a ‘hot link’ prior to their flight to enable them to directly access their booking and purchase the ancillary products of their choice. Commenting on the launch, Sanjiv Kapoor, Chief Strategy and Commercial Officer, Vistara, said “We are pleased to launch this suite of ancillary products and services that are designed to offer customers more choices at attractive rates, and that can be purchased with the click of a button. This is the first wave of several more ancillary products and services that are in the pipeline, to be launched in the coming weeks to offer customers even more options to enhance their experience as they Fly the New Feeling.”

AirAsia has amended its pricing for bag fees, increasing the cost for purchasing checked baggage after a flight booking has been made. The new fee structure takes effect on January 28 and applies to all routes except those originating from Indonesia. At any time after a booking has been confirmed, customers will have to pay more for checked baggage, such as through the Manage My Booking page, the airline said. AirAsia said this is still a cheaper option than checking in bags at the last minute prior to departure. For example, a 20kg of checked baggage for a one-way flight from Kuala Lumpur to Singapore would cost RM45 at the time of the flight booking. If this is done later through Manage My Booking, customers would pay RM52 or a whopping RM355 on the day at the check-in counter. The new fee schedule has been uploaded to the AirAsia website. “You will still enjoy more savings as compared to purchasing last minute at the airport counter,” the airline said in a release.