has increased its focus on the travel e-commerce space with an upgraded portal that offers an experiential holiday buying experience for travellers with new features. The website offers customers a more engaging user experience with enhanced search and map navigation. Vishal Suri, Managing Director, SOTC Travel says, “Our desire was to use technology to allow customers to engage seamlessly with us across our physical and digital platforms. The new website is built on SOTC’s Omni-channel approach which is customer-centric and helps us deliver an integrated digital experience to our customers. The clean and more attractive website presents a more engaging user experience. Features such as multiple payment options, price comparing feature and share/ recommend holiday to friends and family offer our visitors a very informative experience. We have also added new and enhanced content offering huge innovative packages- international and domestic. We look forward to an increase in website visitors, content consumption and feedback from our users on our new developments.” Highlights of the upgraded website include multiple payment options, price comparing feature, and retrieval feature that shows past bookings and highlights current offers and promotions.
Read More »Business will go to other airlines offering commission
M.P. Khanna, Managing Director, Diplomatic Travel, says, “We have been working very closely with Emirates for many years. However, reducing its commission from three per cent to 1 per cent would affect its business as it would now go to other airlines. However, while reducing the commission of agents, Emirates will be offering reduced fares online, which creates a difference from the prices on the GDS, and would affect our business too. When the customers will go online, they would go for cheaper fares. The business class and first class product of Emirates is not cheap, and hence there could be a loss. However, everyone in the business tends to be selfish. If we won’t get as much commission as we used to get earlier, we would divert our clients to airlines that offer us decent commission. When Emirates took the decision, they did not consult their trade partners who promoted them for years. Now, there would certainly be a loss of business to them.”
Read More »Hotel Clarion Inn, Jaipur opens with 90 rooms
Choice Group of Hotels inaugurated its new property in Jaipur-Hotel Clarion Inn with 90 rooms. The hotel is located in Kukas, Jaipur. Suresh Kumar Gupta, Managing Director, Hotel Clarion Inn, informed that the hotel offers 10 suites, 20 deluxe and 60 superior rooms. There are two banquet halls, multi cuisine restaurant, open lawn to organise parties and weddings. He said, “The hotel is spread in 3000 Sq. Ft. Work is under progress for an international spa and gym which is expected to open soon. With all of this in future we are planning to start Thai food and other facilities like bar and café as well.” Radha Raman Rawat, Chairman, Hotel Clarion Inn, said “We hope that our guests who stay with us will get unique cognition by all the facilities provided to them.”
Read More »APTDC signs MoU with O2 Spa to create employment opportunities
O2 Spa has announced it has signed an MoU with the Government of Andhra Pradesh that will see an investment of $1.75 million for a period of three years starting from October 2017. This investment is aimed at setting up of O2 Spa facilities across Andhra Pradesh wherein youth from the state will be trained and absorbed thus creating employment opportunities. This agreement was signed between O2 Spa and Andhra Pradesh Tourism Development Corporation at the Second Sunrise Andhra Pradesh Investment Meet that was held in Vizag. Girija Shankar, Managing Director of APTDC, was representing the Government. Ritesh Mastipuram, Founder and Managing Director, O2 Spa said, ”We will set up facilities across cities like Amravati, Vijaywada, Vizag to name a few within the next 3 years. The training aspects for the youths will be undertaken by O2 Skills Academy, an initiative of O2 Spa, primarily conceptualised to help meet the shortage of quality and skilled manpower in the spa and hospitality industry This collaboration will aim to provide employment linked, market oriented vocational training that will enable filling in the gaps.” O2 Spa is investing $15 million in expanding its operations in the country and aboard. The company will grow from its current base of 82 outlets in 18 cities to 150 outlets across 30 cities by FY 2016-2017. The expansion plans include addition of about 30 outlets in Tier I and 60 outlets in Tier II cities in India and more than 10 outlets abroad.
Read More »Not much to help the industry
Vikram Madhok, Managing Director, Abercrombie & Kent India, says that the budget really has not taken tourism into much consideration. “Yes, a lot has been said about the railways in the budget and we welcome any other infrastructure investment, but there is not much that is going to help the industry directly. This year’s budget has nothing much for tourism,” he added.
Read More »MTDC-certified Govardhan Eco Village observes 2017 as Year of Yoga
Govardhan Eco Village (GEV), an ISKCON project and a wellness destination which is a premium MahaBhraman status certified by Maharashtra Tourism Development Corporation (MTDC), announced the launch of Govardhan School of Yoga. It recently received the prestigious UNWTO (United Nations World Tourism Organization) Award for Excellence and Innovation in Tourism. Dr. K.H. Govinda Raj, IAS, Managing Director of Maharashtra Tourism Development Corporation, stated, “We are delighted to be associated with Govardhan Eco Village as they are significantly contributing through innovative initiatives which are competitive and at the same time sustainable in character. Govardhan Eco Village is the only destination in Asia to be awarded by UNWTO this year. As more people embrace overall healthier lifestyles at home, we are now seeing those behaviours translate and be integrated into their travel and vacation habits. This initiative will attract tourists from all across the world.” Govardhan Eco Village highlights the importance of spiritual ecology. The 28-day residential program will enables guests to not only learn and teach yoga, but also to learn healthy eating, taking care of your body but also meditation practices. Gauranga Das, Director, Govardhan Eco Village said,” It’s our honour and privilege to receive this award on behalf of land of India and we would like to express our gratitude to UNWTO for giving this opportunity to share this message of sustainability on a larger scale especially in this year which is celebrated as the year of sustainable tourism.”
Read More »Higher tax reduces competitiveness of tour packages
Riaz Munshi, Managing Director, N. Chirag Travels and Vice President, OTOAI, says it is a negative and an unfortunate move for the tourism and hospitality industry. “The increase in service tax is almost nine per cent more and a deterrent to our business as it reduces the competitiveness of our packages. The government has to understand that the products sold are available globally and an Indian traveller might as well buy a package for Singapore from a travel agency based in Singapore rather than pay 9 per cent extra tax to an Indian travel agency. The travel agencies based abroad do not need to pay this service tax and thus can sell packages at a much cheaper rate than us. We as OTOAI will put forward our concerns to the government and highlight how this move is a dampener to the growth of our tourism industry.
Read More »Flyeasy acquires 74% stake in Air Pegasus
Flyeasy, the Bengaluru based regional carrier, has acquired 74 per cent stake in grounded carrier Air Pegasus. A memorandum of understanding has been signed between the two and the promoters plan to resume Air Pegasus services with two ATR-72 aircraft from March 1. The airline will induct 24 planes in four years, including six this year. “We are making an initial investment of Rs 26 crore in Air Pegasus for 74 per cent stake and this will be used to clear dues and resume operations. In the later phase, we will invest Rs 60 crore in the airline,” said Rajesh Ebrahim, Managing Director, Flyeasy. He further informed that his company is pursuing plans to secure permit for Flyeasy, and is in talks with lessors for Airbus A319 aircraft. “Our plan is to create a nationwide network, one with ATRs on Tier-II and Tier-III routes in the south (Air Pegasus) and with Airbus aircraft for long-thin traffic routes,” he added. Air Pegasus began operations in April 2015 with ATR aircraft and flew to eight destinations from Bengaluru, but was forced to suspend operations last July following a cash crunch. (Source: Business Standard)
Read More »Indonesian DMC plans to enter India market
Bali-based destination marketing company – Diorama Travel Management (DTM) – plans to enter the India market to leverage the huge potential it offers. Sutrisno Bin Saudji, Managing Director, DTM, says, “We plan to visit India soon. It will be more to develop friendship and network with the Indian travel agents and understand the Indian market, the lifestyle of the Indian tourists and follow it up with a suitable product to match their needs. With this knowledge we will be able to innovate our products that we can offer the Indian market. As per our study, the India market prefers readymade holiday packages for Indonesia. That’s the reason why we will visit India in the coming years. I want all my agent friends to become ‘Indonesia Specialist Agents’.” He added that DTM plans to organise a destination briefing with agents and introduce them to eight new destinations in Indonesia apart from Bali. The company is a wholesaler inbound tour operator that runs the SIC (Seat-In-Combined) holiday packages in eight destinations in Indonesia. All its Indonesia holiday package are based on GV2 which means a minimum of only two people can go on a group departure fare.
Read More »Capt. Swadesh Kumar is ATOAI President for 2016-18
Adventure Tour Operators Association of India (ATOAI) has elected Captain Swadesh Kumar, Managing Director, Shikhar Travels India, as President for 2016-18. The office bearers were elected unopposed. Ajeet Bajaj, Managing Director, Snow Leopard Adventures is the new Senior Vice President; Tejbir Singh Anand, Managing Director, Holiday Moods Adventures has been elected as Vice President; Rajesh Ojha, Co-founder, Banjara Camps and Retreats is the new Secretary while the position of Honorary Secretary will be held by Vaibhav Kala, Founder, Aquaterra Adventures. “The association will shift its trajectory from Himalayan centric to a pan-India focus for adventure tourism. Since around 22 million Indian travellers go abroad to experience adventure holidays, we plan to involve international members into the association and also focus on outbound segment of travel for adventure tourism,” says Kumar. The elected Executive Committee members are Mohan Tickoo, Managing Director, Kash Venture Travels; Sanjay Basu, Managing Director, Far Horizon Tours; Vishwas Makhija, Managing Director, India Insight Tours; Shashank Gupta, Director, Rucksack Tours; Vinayak Koul, Director, Snow Lion Expeditions and Akshay Kumar, CEO, Mercury Himalayan Exploration, who is also the Immediate Past President.
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