Tag Archives: Mumbai

The Outbound Tour Operators Association of India (OTOAI) conducted a member’s meet in Mumbai last week to introduce the new team to the members in the Western Region. Present at the event were the association’s Executive Committee (EC) led by its President, Mahendra Vakharia. He said, “We have decided to have the EC meeting once a month on every second Saturday so everyone can plan their month accordingly. It will be held in different cities but predominantly in Delhi and will rotate between Mumbai, Chennai, Kolkata and Ahmedabad.” Speaking about the association’s upcoming convention, he said, “It is shaping up very well. We will announce the name of the country in a week. We are doing it with the support of the destination’s tourism board and it will be held sometime in August or September 2018. The team will start working on the logistical details now like airlines, hotels, etc.” The next EC meeting will be held on May 14, 2018 in New Delhi. The EC members had met earlier in the day to discuss the plan of action for the association as well as its upcoming convention. Ajay Sengar, Chapter Chairman – Western India, OTOAI, who is from the tier city of Akola in Maharashtra, was also present at the networking event. Some other EC members had flown down from New Delhi including Shravan Bhalla and Rajeev Sabharwal, along with General Secretary Chitra Bhatia.

The 4th Global Exhibition on Services is set to take place from May 15-18, 2018 at the Bombay Exhibition Centre in Mumbai. A curtain raiser for the event was held in New Delhi at the Shangri-La hotel. Organised by Ministry of External Affairs and Department of Commerce, Ministry of Commerce & Industry, Govt of India, GES is meant to promote the services sector including tourism as well as education. This year, the focus is on Northeast India and ASEAN region as it is themed on ‘The Northeast India-ASEAN Opportunity’.

Garuda Indonesia will now serve Denpasar and Mumbai with direct flights starting April 23. This new route will offer a variety of connection flights to Indonesia for Indian tourists as the airline has served Jakarta–Mumbai route since 2016. Sigit Muhartono, Director of Cargo, Garuda Indonesia, who is also in charge for international routes said that the opening of Denpasar-Mumbai route is part of Garuda Indonesia’s international network development programme particularly in the South Asia region as the number of Indians visiting Indonesia is projected to grow to 500,000 in four years compared with 262,000 in 2015, according to Indonesia’s Ministry of Tourism. “This new service is also facilitating the Indonesia Ministry of Tourism’s programme to increase the number of tourist visitors to Indonesia, especially India. To support the joint synergies of both countries, Indonesia and India, Garuda Indonesia continues to strive to maximise the base connectivity between the two countries that is expected to further strengthen bilateral relations between Indonesia and India,” Muhartono said. The Denpasar-Mumbai route will be served twice a week from 23 April (Monday and Thursday) and will be increased to three times a week on June 2 (Monday, Thursday and Saturday). The flight will be served by GA 814, leaving Denpasar at 15.40 LT and arrive in Mumbai at 20.25 LT. On the return flight, GA 815 will depart from Mumbai at 21.50 LT and will be arrive the next morning at 07.55 LT in Denpasar.

Tamarind Global has announced the launch of a wedding division at its Delhi office. After the exponential growth of its weddings and events division of Tamarind Global in Mumbai, the company now looks forward to tapping the flourishing wedding business in Delhi-NCR. Tamarind Global’s Delhi office already offers event management and MiCE services. The division will be led by Karan Malhotra, Head – Events and Weddings, Tamarind Global. Kunal Rai, VP, Events and Weddings, Tamarind Global, said, “This strategic expansion has always been on the cards for us. We are excited it is finally coming to fruition and we can have a dedicated presence catering to our already growing client base in Delhi. Delhi-NCR is prominent for the size and scale of its thriving wedding and events business, making the move of securing a strong presence in the region an inevitable progression. A team of 10 people has already successfully executed one wedding. This fully fledged team is geared to provide hospitality and logistics services as well as client servicing support for turnkey wedding and event solutions for Delhi and other North markets. The aim is to increase the team size to handle multiple weddings, and pitch for new weddings in the region.”  

In an effort to expand its reach further in the market, Kolkata-based ‘A Travel Duet’ has moved its head office to Mumbai. Pritish Shah, Founder, A Travel Duet, who has also moved to Mumbai, says, “We had a branch office in Mumbai while being headquartered in Kolkata. But we soon realised that if we want to expand, Mumbai is the place to be, specially with the kind of products we offer. Mumbai is also a trendsetter in many ways. We also have a huge emphasis on having Preferred Partners such as Relaix & Chateau, Four Seasons, and Luxury Lodges of New Zealand and we are keen to expand that portfolio from about 10 brands right now to 100 this year. That is also one of the reasons why we wanted to move to Mumbai.” The Mumbai office will have a staff strength of about 15-20 people and will be located in Khar West. The company offers high-end, exclusive leisure holidays to couples. Speaking more about expansion plans for this year, Shah adds, “We want to make the company the best luxury travel brand for couples in India. At a later stage, we will also open an office in Delhi which will purely have a sales and operations team.”    

Cox & Kings Global Services (CKGS) and The Embassy of the Kingdom of Morocco hosted a joint event in Delhi. The occasion was graced by His Excellency Mohamed Maliki, the Ambassador of the Kingdom of Morocco, along with the senior management of Cox & Kings Ltd. The event showcased Moroccan culture and various tourist attraction in Morocco from the imperial cities to stunning beaches. “I’m honoured to co-host the travel agents event together with CKGS, which gives us opportunity to promote the Kingdom of Morocco as an Authentic and Exotic destination and showcases the numerous Tourism potential it has. Foreseeing growth and significance of the Indian tourism market to Morocco, we are also planning to open of a full-fledged Moroccan National Tourism Office in Delhi very soon.” said His Excellency, Mohamed Maliki. CKGS has recently opened Morroco Visa application centres in different cities of India including Delhi, Mumbai, Kolkata, Chennai, Ahmedabad, Pune, Goa and Indore. Centres in more cities will be opened shortly. “We provide visa application services to Indians travelling to Morocco through our various offices in India. we have taken one more step further to promote Indian outbound travel to Morocco by partnering with The Embassy of the Kingdom of Morocco for this event.” said Venku Murthi, Chief Operating Officer, CKGS.

Jharkhand Tourism Department recently organised a roadshow in Delhi that saw attendance from North India’s prominent travel and trade representatives. During the occasion, Jharkhand Tourism announced its plan to celebrate the inaugural edition of upcoming Jharkhand Travel Mart (JTM) to be held in Ranchi from March 23 to 25, 2018. Sanjeev Kumar Birsa, IAS, Director – Tourism, Govt. of Jharkhand, said, “We have a clear vision for the state, with various activities planned to make Jharkhand a tourist friendly destination. The state has a great potential to offer through tourism products and attractions such as wildlife, pilgrimage, heritage and leisure. JTM will help us to promote the state and the tourism products it has to offer to the domestic as well as the international traveller.” Jharkhand Tourism is also organising mega roadshows in various cities such as Mumbai, Kolkata, Bhubaneswar, Patna and Asansol. Dr. Manish Ranjan, IAS, Secretary – Tourism, Govt. of Jharkhand said, “Jharkhand will contribute immensely to the Indian Tourism portfolio with its diverse range of travel and tourism destinations. The event is an extension of our aggressive marketing approach to introduce more tourism destinations and attractions and reinforce the Jharkhand Tourism Brand among the media, buyers and stakeholders.” The event will seek support from all major national travel trade and hospitality associations in India.

The international airports of Mumbai and New Delhi have been rated as the number one airports in the Asia Pacific region serving over 40 million passengers a year. This is announced by the Airports Council International (ACI) – a trade association of 1,953 member airports across 176 countries – for its Airport Service Quality (ASQ) ratings it conducts every year. Mumbai’s Chhatrapati Shivaji International Airport (CSIA) operated and managed by GVK MIAL shared the spot with Delhi’s Indira Gandhi International Airport (IGIA) for the World’s Best Airport for customer experience. They were selected by millions of passengers in a survey carried out by ACI. The Hyderabad airport became the number one in the 5-15 million passengers per annum category for the year 2017. As part of the ACI’s worldwide programme, passengers were surveyed across international airports for their feedback on 34 key performance indicators including airport access, check-in, security screening, restrooms, stores and restaurants. This year an unprecedented 16 airports were first-time winners, which reflects the increasingly competitive airport industry operating environment, where continuous service improvement is a key ingredient in business performance. These include Indore and Ahmedabad apart from Athens, Zagreb and Bandung.  

Seychelles Tourism Board is set to conduct roadshows at Kolkata, Pune and Bengaluru. The pre-fixed meetings format which was introduced last year will continue this year as well. Sherin Francis, CEO, Seychelles Tourism Board, says, “Last year’s roadshow allowed top agents to meet all partners in a quick pre-fixed meeting of 15 minutes each in a round-robin flow. This no-frills format focused on serious business generation and ensured that every agent invited could spend quality time with every partner from Seychelles.” For 2018, the tourism board plans to conduct workshops with its key B2B partners in cities of Raipur, Indore, Kochi, Coimbatore, Baroda, Surat and Rajkot. “We will also continue to meet and educate agents in main cities that will include Mumbai, Delhi, Ahmedabad, Bengaluru, Chennai, Pune and Kolkata. We plan to support tour operators with incentive-based trainings to encourage bigger numbers to Seychelles,” Francis adds. Seychelles Tourism Boards recently hosted an appreciation evening in Mumbai to acknowledge high performers from the travel trade in association with Air Seychelles. India emerged as the seventh-largest source market for Seychelles with an arrival of 13,518 tourists from India in 2017 which indicated a 23 per cent growth compared to 2016. In 2018, the tourism board expects a similar percentage growth.  

The 2018 AccorHotels Showcase in Mumbai and New Delhi will be held on March 21 at Sofitel Mumbai BKC and March 23 at Pullman New Delhi Aerocity respectively. The event is expected to have representatives from 15 countries representing more than 35 hotels and resorts worldwide, offering travel agents, wholesalers, corporate clients, tourism partners and MICE organisers’ an insight into the group’s new developments, products and services. Entering its 15th year, the event will provide an opportunity to discover AccorHotels’ accommodation trends, news and stunning hotels and resorts from around the world. Exhibitors from destinations such as France, Spain, Netherlands, Turkey, Thailand, UAE,South Korea, Australia, New Zealand, Switzerland, Azerbaijan, Saudi Arabia, China and Singapore, representing celebrated hotels like Raffles Dubai and Saudi Arabia, RIXOS Turkey, Fairmont Ajman, SO Sofitel Bangkok Singapore, Novotel Amsterdam City and Novotel Amsterdam Schiphol Airport, and more are set to attend the event in each city. “The signature event serves as a great platform for us to interact and share knowledge with our clients and industry partners. With increased international and domestic travel, we expect this year to be the bigger and more exciting than last year, with interesting insights given our enhanced network and leadership position in the Asia Pacific region,” said Arif Patel, Vice President—Sales, Marketing, Distribution & Loyalty, AccorHotels India.