Tag Archives: OTP

AirAsia India leads in the On-Time Performance (OTP) metric of scheduled domestic airlines for the month of January 2020 as reported for four metro airports viz. Bangalore, New Delhi, Hyderabad and Mumbai, according to the latest statistics released by the Directorate General of Civil Aviation (DGCA). With a fleet of 29 aircraft catering to 21 destinations, AirAsia India currently operates over 200 daily flights and carried over 9 lakh passengers during January 2020. AirAsia India has been soaring in terms of offering its customers a mix of business and leisure destinations at pocket friendly prices. AirAsia India’s commitment to improving its guests experience has also resulted in witnessing one of the lowest cancellation and complaint ratios in Jan’ 20. Sunil Bhaskaran, CEO & MD, AirAsia India said, “We’re delighted that our efforts to streamline processes and our relentless focus on being guest obsessed have enabled us to achieve category leadership on the key industry metrics for on-time performance, complaint ratios and cancellation percentage. It has been our endeavor to provide exceptional service to our guests whilst also ensuring they reach their destinations on time, every single time”

Vistara recorded an excellent performance on several key parameters in September 2017, as per the DGCA monthly report. The airline topped on-time performance (OTP) and passenger load factor (PLF) amongst full service carriers, as well as in consistently maintaining the lowest cancellations and customer complaint rates amongst all pan-India carriers while having zero denied boarding. Vistara’s PLF stood at 84.1 per cent and continued to be the highest amongst all full-service carriers in India for the seventh consecutive month. The airline registered a year-on-year growth of 60 per cent in weekly flights from July-September 2017, operating close to 100 daily flights across 19 destinations. Though its fleet in the period increased just 23 per cent, Vistara had flown 1.1m passengers, compared to 0.6m in the same period the previous year, demonstrating 83 per cent growth and resulting in a 12pp increase in its average load factor. The improved performance was driven by higher utilisation of aircraft compared to the same period last year.

SpiceJet continues to record highest passenger load factor among Indian carriers with 92.3 per cent for the month of February 2016, according to statistics released by DGCA. SpiceJet has achieved above 90 per cent passenger load factor (PLF) for 10 successive months. The airline has also bettered its On-time Performance (OTP) for the month of February 2016 with 77.7 per cent as compared to 74.7 per cent during January 2016. OTP has been computed for its operations across the four metro airports of Bangalore, Delhi, Hyderabad and Mumbai. SpiceJet operated 293 daily flights and carried 9.76 lakh passengers during the month thereby registering a market share of 13.1 per cent. Shilpa Bhatia, Sr. VP, Commercial, SpiceJet, said, “This achievement is recognition of the faith and confidence our customers have reposed on us and at the same time reflects the commitment and persistent effort of entire SpiceJet staff.” Flight cancellations have also declined steadily over the past few months for the airline, with the cancellation rate for February 2016 being just 0.35 per cent.