Tag Archives: Perfect Resume

By Claudia Unger, Executive Coach and Hospitality Expert We all understand the importance of a resume in showcasing our skills and experience to potential employers. A strong resume is key to progressing to the interview stage. However, meeting every requirement of a job description is rare, especially in hospitality. The gap often grows as we aim for higher leadership roles, leading some to not apply at all. Yet, the extensive skill requirements in job ads mean few can tick all the boxes. If we met every job requirement, the role would likely lack challenge and growth opportunities. Therefore, when considering hospitality skills for your resume, view the job description as a chance for personal and professional growth. Clearly outline what you lack and express your eagerness to develop these skills. This approach not only demonstrates your self-awareness but also your commitment to growth and learning, qualities highly valued in the hospitality industry. Key Hospitality Skills Hospitality resumes should highlight both ‘hard’ and ‘soft’ skills. Soft skills are particularly crucial for managerial positions and help differentiate you from other candidates. Let’s explore some of these essential soft skills in more detail: Teamworking: Essential in a dynamic environment like a hotel, where various departments must work in harmony to deliver a seamless guest experience. Your resume should demonstrate successful teamwork, understanding of roles, strong interpersonal relationships, delegation skills, and more. Highlight specific instances where your teamworking skills contributed to successful outcomes in previous roles. Empathy: Critical in hospitality, a people-centric business. Demonstrating empathy means prioritizing guest satisfaction. My experience as a flight attendant taught me that truly caring about guest needs is vital for career advancement. Illustrate how your empathetic approach has …

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