Tag Archives: Pets on Akasa

Enhances permissible weight of pet carriage to 10kgs in cabin Achieves milestone of carrying more than 3,200 pets since the launch of Pets on Akasa service Akasa Air, India’s most dependable airline, recently declare key enhancements to its pet-travel service – Pets on Akasa. Moreover, the airline has also crossed the milestone of carrying 3,200+ pets since the service launched in November 2022. As part of the enhancements, Akasa Air now allows customers to travel with pets weighing up to 10 kgs in the cabin – an increase from the previous limit of 7 kgs. This change has been introduced keeping customer feedback in mind, reflecting the airline’s commitment to continuously enhance its services to meet the evolving travel needs of its customers. In addition, Akasa Air is implementing an enhanced travel certificate policy to provide greater flexibility for customers. Travel certificates issued for pets will now remain valid for up to 15 days instead of three days, adding convenience for customers booked on return for short-term travel. Customers travelling for longer than 15 days will be required to obtain a new travel certificate. Customers booked with their pets on Akasa Air, also enjoy a host of complimentary value-added services such as a pre-booked window seat, priority baggage delivery and priority boarding that elevates their flying experience. Akasa Air has invested in extensive research and training across its customer care centre, airports, and in-flight teams, underscoring the airline’s dedication towards maintaining the highest standards of care, safety, and comfort throughout the journey. Furthermore, Akasa Air has also partnered with Umeed for Animals Foundation to implement best practices by collaborating across processes and policies to continuously enhance pet comfort and safety. …

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