Tag Archives: President and CEO

After having successfully completed 100+ sailings along both the east and the west coast of India, covering 7 ports in total, doing 300 plus shows and serving more than 100,000 guests in the last 12 months of operation, Cordelia Cruises has positioned itself as one of the most preferred cruises in the country. Commenting on the Indian cruising scenario and his experiences, Jurgen Bailom – President and CEO – Cordelia Cruises explains “Our goal with the Indian market was to create change and make cruising a top priority on every traveler’s wishlist and looking at the numbers, we can certainly confirm that we have been successful. We are overjoyed and humbled in equal measure with the response we have received since our launch. Families come in large numbers, weddings and important events are being hosted on board and guests are making memories of a lifetime through the stellar food, entertainment and destination experiences being offered by Cordelia Cruises. We’re onto a great journey in the Indian market and we will continue to work towards curating top notch experiences for our guests.”

Julia Simpson, president and CEO, WTTC has said that the EU green travel pass has now been adopted  by 62 countries. “If we are to survive another pandemic we need to fully integrate a traveller’s health status into their digital travel documents. A good example is the EU green travel pass that has now been adopted by 62 countries. Let us find a single system for the world,” she pointed out.

Julia Simpson, president and CEO, WTTC, at its Global Summit highlighted that the pandemic rewrote the rule book on how we live and how we travel. She said that WTTC is announcing its latest Economic Impact Research which shows that over the next 10 years to 2032 Travel & Tourism is poised to have an average annual growth rate of 5.8%. “By the end of 2022 we will have recovered to $8.35 trillion,” she added.

Norwegian Cruise Line (NCL) has introduced the next generation of its booked guest mobile application – Cruise Norwegian. Andy Stuart, President and CEO, NCL, said, “Whether they’re 60 days from their sail date or in the middle of their cruise, Cruise Norwegian brings seamless access to a myriad of on board offerings, services and activities right into the palms of our guests’ hands. Once on board, the app will allow guests to continue customising their ideal cruise experience and view or manage their existing account information, allowing them to maximise their time and spend it on the things they enjoy the most.” The app features functions that will help passengers in the booking process, their time on and off the ship as well as stay connected with friends and family both on board and back home. Through the app, users can also preview and book shore excursions, make dining and entertainment reservations, purchase on board dining and beverage packages or special occasion packages before they cruise. It also provides directions to the port and with mobile online check-in functionality, guests can save time at the pier and have a paperless boarding process with mobile e-docs. The new app will be available on board Norwegian’s newest ship, Norwegian Bliss, when she launches in summer 2018.  

Ebix, Inc, international supplier of on-demand software and e-commerce services to the insurance, financial, e-governance and healthcare industries, has announced that one of its Singapore subsidiaries has entered into an agreement to acquire Bengaluru-based Via.com, an omni-channel online travel and assisted e-commerce exchange. The acquisition of Via expands on Ebix’s distribution network to over 224,000 distribution outlets in the South East of Asia, besides offering significant cross selling opportunities for Ebix’s EbixCash Financial Exchange portfolio of products. Under the terms of the agreement, Via was valued at a total enterprise value of approximately $74.9 million. The closing of the transaction is expected over the next few days. The acquisition is expected to be accretive to Ebix earnings immediately. Via has shown growth at a CAGR of 45 per cent over the last three years with over 110,000 distribution outlets and 8000 corporate clients. Its distribution network encompasses over 85,000 agents in India, 14,700 agents in Indonesia, 9,900 agents in Philippines, 600 agents in Singapore and 350 agents in UAE and Oman. Ebix intends to consolidate this acquisition into its Financial Exchange – EbixCash while bringing significant synergies and redundancies to the combined operation. The acquisition of the Omni-channel Business, would further strengthen Ebix’s position in the Financial Exchange market in India, as travel transactions can be one of the key areas of any leading financial exchange, with an estimated user base of 600 million in India alone. Vani Kola, Managing Director, Kalaari Capital said, “Ebix is a logical home for Via, as it complements EbixCash’s financial exchange portfolio perfectly, opening up tremendous cross-selling opportunities on both sides. We are excited about the possibilities this offers for both our customers and …

The World Travel & Tourism Council (WTTC) has announced the appointment of Gloria Guevara Manzo as its new President and CEO. She served as Secretary of Tourism for Mexico and CEO of the Mexican Tourism Board from 2010 to 2012, minister in the cabinet of President Calderón. Prior to that, she worked for global distribution system Sabre where most recently she was CEO of Sabre Mexico, reporting to the board of directors of a joint venture between Aeroméxico, Mexicana and Sabre Holdings. She is currently Special Advisor on Government Affairs for the Centre on Health and the Global Environment at the School of Public Health, Harvard. Announcing Guevara’s appointment, Gerald Lawless, WTTC Chairman, said “Gloria is a proven leader who is well known and well respected within the global Travel & Tourism sector. I am delighted that she will lead WTTC into the next phase of its development. She was chosen from a competitive field of international candidates. With a career encompassing senior roles across private sector, government and academia, she brings a unique combination of experience and expertise.”

Airfares in India are forecast to see an 8.7 per cent hike in 2018, according to the 2018 Global Travel Forecast. The Asia Pacific region will see a 2.8 per cent rise in airfares in 2018, with domestic demand increasing in India and China. The report has been prepared by GBTA Foundation in partnership with Carlson Wagonlit Travel, and with the support of the Carlson Family Foundation. The report suggests that global airfares are expected to rise 3.5 percent in 2018; hotel prices are expected to be 3.7 percent higher; and ground transportation such as taxis, trains and buses are expected to rise only 0.6 percent. Jeanne Liu, Vice President – Research, GBTA Foundation said, “The most successful programs will have to keep a watchful eye on both geopolitical risks and a rapidly-changing supplier landscape as they re-evaluate strategy often and adapt as necessary.” “The higher pricing is a reflection of the stronger economy and growing demand,” said Kurt Ekert, president and CEO, Carlson Wagonlit Travel. “The global numbers from this forecast should be considered strong leading indicators of what 2018 will mean for global businesses, as we anticipate higher spending.”

The Student of the Year contest, powered by InterGlobe Technology Quotient (ITQ), took place at Ibis New Delhi Aerocity in an attempt to hone budding talent from tourism institutes to launch dream careers for the best candidates. The final round of the contest was held amongst five finalists who presented on a tourism-related topic, and were judged by an esteemed panel consisting of Ashish Kumar, Managing Partner, Agnitio Consulting; Geeta Jain, CEO, Carlson Wagonlit Travel India; and Prof. (Dr) M Sajnani, Director – Tourism Management, Amity Institute of Travel and Tourism. Anil Parashar, President and CEO, ITQ, said, “The contest has been growing every year and this time, a total of 160 colleges participated in this out of which five reached the finals. Student of the Year aims to give the best talent from tourism universities a chance to acquire the ideal skill-set for a technology-first future, and is our way of ensuring a win-win situation for the student, as well at the industry. Elaborating on the same, Sandeep Dwivedi, Chief Financial Officer, ITQ, stated, “Our idea is to give students from the industry a platform to showcase their talent and fast-forward their career. This is our anvil event and since several of the participants are from different corners of the country, we would like to make it regional in the coming future so that more students get a chance to participate.” Also present on the occasion for the awards ceremony were Cristina Ionela Tarteata, Deputy Minister – Tourism, Government of Romania, along with His Excellency Radu Octavian Dobre, Chargé d’Affairs, Romanian Embassy in New Delhi, India.   

Crystal Cruises offering luxury ocean cruises, river yacht cruises and yacht expeditions showcased its offering to the Indian travel trade in Mumbai. Speaking on the occasion Edie Rodriguez, President and CEO, Crystal Cruises, said, “Crystal Cruises touches all seven seas and all seven continents. In the year 2018 our ship will be docking Mumbai for 3 nights. We look for Indians who want to fly away and sail in our cruises around the world.  We are an all inclusive brand so we offer tremendous value and experience for the price to our guests.  Crystal cruises consists of two vessels Symphony and Serenity each hosts about 1,000 guests and do itinerary of around the world from 5 nights to 128 nights.” One of its four world cruises which will be leaving in January 2018 from Cape Town, South Africa will make its way across India touching several ports in India in the first quarter of 2018. As fly away vacations in the month of august Crystal Cruises will be launching crystal air cruises around the world by private jet as well as crystal luxury which is the bombardier global express having a 12 seat capacity. Crystal Air Cruises which will be launched in August 31 this year which will consist of a 777 aircraft which usually has a seating capacity of 350 guests has been configured for only 84 guests offering flatbed crystal exclusive class seating. Air cruises will take guests around the world for 2, 3 and 4 weeks. This year in summer Crystal Cruises will be taking delivery of two new river vessels which will be doing Rhine-Main in Danube. In the mid 2019 it will take delivery of …

Indonesian national carrier Garuda Indonesia has launched flights between Jakarta and Mumbai via Bangkok. The thrice weekly service is the first direct link between the two countries. Speaking on the occasion M Arif Wibowo, President and CEO, Garuda Indonesia, said, “We see India as a potential market and we see good traffic coming from Mumbai region. India to Indonesia market size is more than 3,00,000 travellers to Indonesia and around one-third of this traffic comes from Mumbai which is 1,00,000 and gets divided into two destinations 45 per cent to Bali and 55 per cent to Jakarta. At this stage we have started the flight from Jakarta to Mumbai keeping Bangkok as transit point and would consider having a direct flight as the market grows or even a direct flight from Bali to Mumbai. We may also look to start operations from Delhi and Chennai later, currently we will observe the growth pattern from Mumbai for the first three months and if we see an increase in demand we may increase the flight frequency from Mumbai to Jakarta.” The flight from Jakarta-Mumbai route via Bangkok will be flying every Monday, Wednesday, and Friday. The flight service will be operated by Garuda’s Boeing 738 aircraft with a two-class cabin configuration featuring its business class service concept and its best economy class. The aircraft is capable of carrying 156 passengers (12 Business Class seats and 144 Economy Class seats). The opening of Garuda Indonesia’s flight to Mumbai is part of its international network development program, especially in the South Asia region, as well as the manifestation of the airline’s commitment to continuously support the Indonesian government’s program to double the number of …