Tag Archives: President

New Tourism Secretary, Yogendra Tripathi addresses IATO members

Yogendra Tripathi, the newly-appointed Secretary, Ministry of Tourism, Government of India, marked his presence at the special luncheon organised by Indian Association of Tour Operators (IATO) to bid farewell to Rashmi Verma, Former Secretary, Tourism on her superannuation from the post. Pronab Sarkar, President, IATO, thanked Verma for her support and welcomed Tripathi on behalf of the association. Addressing the members, Tripathi said that he is aware of the contributions of his predecessor for the industry and is hopeful to take the industry voice to the government in the same manner. “There are always unresolved issues, as well as new problems and agendas for the industry. I believe that the Tourism Secretary is nothing but an advocate for the tourism industry. Apart from what we do indirectly, what we do directly is primarily promotional, which is also supporting the industry one way or the other. It is our job to support the industry, and we will continue to do that,” he added.

Read More »

FHRAI puts MakeMyTrip and Goibibo on notice to protect the interest of stakeholders

In response to grievances expressed by its members, the Federation of Hotel & Restaurant Associations of India (FHRAI) has put Online Travel Aggregators (OTA), MakeMyTrip and Goibibo on notice. A number of its members had brought to the association’s notice that the OTAs’ business practices which were exploitative, unethical and divisive led to predatory pricing and other market distortions that had the potential to harm both hoteliers and consumers in the long term. FHRAI has written a letter to the OTAs outlining the most critical concerns of the hotel industry which includes the issue of distortion of market price, demand for exorbitant commissions and hosting of illegal and unlicensed bed and breakfast accommodations. “One of the biggest concerns is that after securing discounted rates from a hotel, the OTAs further discount it on their online platforms without the hotel’s consent. This damages the hotel’s reputation, and also simultaneously distorts the market scenario. Ironically, the OTAs have a clause in their agreement that forbids hotels from discounting their own rates but are themselves free to do so. This disparity is not just unfair but is clearly intentional and is done with the objective of market cannibalisation,” says Gurbaxish Singh Kohli, Vice President – FHRAI & President – Hotel and Restaurant Association of Western India (HRAWI). Hotels have alleged that the OTAs charge commission that range anywhere between 18 and 40 per cent. The exorbitant commissions have been adversely impacting revenues, business and the livelihood of hoteliers. The Federation has written to MMT and Goibibo in the hope that they will understand the ground level situation of hotels. However, based on the previous experience of hoteliers whose attempts at negotiations were neglected …

Read More »

InterGlobe Air Transport appointed as exclusive GSA in India for Hertz

InterGlobe Air Transport (IGAT) has been appointed as the exclusive General Sales Agent (GSA) in India by car rental company, Hertz. The exclusive partnership was formed following a year of successful collaboration in India between the two companies. The appointment will be effective immediately and will cover all of Hertz’s brands including Dollar, Thrifty, ACE and Firefly for outbound rentals. Commenting on the partnership, Siddhanta Sharma, President and CEO, InterGlobe Air Transport, said, “Hertz’s global expertise and modern fleet, coupled with our strong footprint across the Indian market will help us pave substantial inroads with both corporate and leisure holiday travellers. Our discerning network in India very much welcomes our ongoing collaboration with a renowned, truly global player such as Hertz.” Eoin MacNeill, Vice President, Hertz Asia Pacific, added, “IGAT has 29 years of experience in the Indian travel industry and is perfectly placed to grow Hertz’s presence by providing consumers with mobility solutions that suit their needs, regardless of if they’re travelling for business or leisure.” According to Research and Markets, India outbound visitors will grow 10 per cent CAGR by 2022, thus increasing the demand for Hertz’s services. IGAT has 12 offices across the country, as well as 80 sales people to help cater to this segment effectively.

Read More »

Hyatt acquires Two Roads Hospitality; adds Alila to portfolio

Hyatt Hotels Corporation has announced an agreement to acquire Two Roads Hospitality. In India, Alila Diwa Goa and Alila Fort Bishangarh are the two properties that belong to Two Roads Hospitality. Through the addition of Two Roads, its established lifestyle brands and the management agreements for the majority of its 85 properties in eight countries, Hyatt will expand its brand presence into 23 new markets while enhancing its offerings in lifestyle hotel experiences and well-being. With Two Roads and its collection of lifestyle hotels, resorts and vacation residences, Hyatt will offer an expanded and more powerful portfolio of brands with best-in-class offerings to deliver compelling experiences and benefits for guests and World of Hyatt members, expand its relationship with valued hotel owners, and drive growth for shareholders. “Hyatt and Two Roads are dedicated to learning from each other and taking the best of both organisations forward,” said Mark Hoplamazian, President and CEO, Hyatt Hotels Corporation. “Two Roads’ passionate team members, strong brands, global footprint and robust development pipeline will expand our lifestyle offerings and grow Hyatt’s brand presence in more places where our guests and World of Hyatt members want to travel.” After the close of the transaction, which is expected later this year, Hyatt will create a dedicated lifestyle division as a catalyst to bring together the operations of Two Roads’ and Hyatt’s lifestyle brands. “Hyatt’s unique position in the marketplace brings with it the powerful benefit of global scale while maintaining meaningful personal relationships with team members, guests and owners,” said Jamie Sabatier, CEO, Two Roads Hospitality.

Read More »

Jeju Tourism conducts two-city roadshow in India

Jeju Special Self-Governing Province and Jeju Tourism Organization recently held a joint roadshow in New Delhi and Mumbai to present the destination to travel agents. This was their second tourism presentation in India since 2015 when they made their India debut. Park Hong Bai, President, Jeju Tourism Organization, led the Korean delegation that comprised Jeju Special Self-Governing Province and three domestic businesses that were participating in the roadshow. About 100 tour operators attended the show in each city. Indian nationals do not require a visa for visiting Jeju Island. Hong Bai, said, “This roadshow is a very important first step for Jeju to tap the Indian market. Jeju will be working with Korea Tourism Organization and Hong Kong Tourism Board to boost promotion of each region in India and to increase the satisfaction of Indian travellers who plan to visit Jeju.”

Read More »

India is third most powerful travel and tourism nation: WTTC

India is ranked as the world’s third most powerful country for travel and tourism, according to World Travel & Tourism Council’s (WTTC) new T&T Power and Performance Report. China, the USA and India take the top three spots in the new Power Ranking which ranks the performance of 185 countries combining growth over the past seven years in tourism’s contribution to GDP, international visitor spend, domestic tourism spend and capital investment. Gloria Guevara, President and CEO, WTTC commented, “World Tourism Day is the global celebration of a sector that contributes 10.4 per cent of the world’s GDP and generates 313 million jobs. WTTC’s new report outlines power and performance rankings which showcase countries that have been most successful in growing their tourism sectors across the board.”

Read More »

OTOAI to expand base in Tier-II, III markets

The Outbound Tour Operators Association of India (OTOAI) held its 6th Annual General Meeting in New Delhi for its members. Welcoming the members, Mahendra Vakharia, President, OTOAI said, “We are working towards increasing our membership and expanding our base in Tier-II and III markets. After our successful annual convention in Cape Town, South Africa, we are now looking at organising training and educational programmes for frontline staff of our members. We also plan to conduct destination workshops for them in different cities.”

Read More »

65th TAAI Annual Convention to be held in Kunming, China from November 27-29

The Travel Agents Association of India (TAAI) has announced its 65th annual convention in the Kunming city of Yunnan province of China from November 27-29. In association with the Yunnan Provincial Tourism Development Commission (YPTDC), the maiden TAAI Convention in China will take place at InterContinental Kunming. On the occasion, Sunil Kumar, President, TAAI said, “This is an initiative to promote stronger tourism prospects in Yunnan. TAAI has been working towards a stronger connect with China.” The theme of the convention will revolve around strengthening friendship and tourism relationship with China.

Read More »

Kerala Travel Mart to begin on Sept 27; focus on tourism resurgence from flood damage

Sending out a strong message that tourism in the flood-battered Kerala will be back on the rails in double-quick time, Kerala Travel Mart (KTM) will hold its biennial meet in Kochi from September 27-30. Being held in the wake of the devastating floods, the tenth edition of KTM will focus on measures that would lead to a strong resurgence of tourism, which is the mainstay of Kerala’s economy. The inaugural session of the four-day event, being organised by the KTM Society in association with the state tourism department, will be held at Grand Hyatt Kochi Bolgatty on September 27. In the next three days, a series of buyer-seller meets, seminars and policy deliberations will take place at Samudrika and Sagara Convention Centre at the Willingdon Island. “The response to this edition of KTM has been overwhelming with 395 overseas buyers and 1,095 domestic buyers having registered as participants. The complete list of participants for the buyer-seller meet will be released on September 10,” said Baby Mathew, President, KTM Society. KTM will serve as a strong platform to showcase its time-tested as well as new products of Kerala. The new products launched by the state government like the Malabar River Cruise project, focusing on nine rivers in north Kerala, will be showcased before the delegates.  

Read More »

Thomas Cook India eyes strong growth in Delhi-NCR, opens new office in Faridabad

Thomas Cook (India) has strengthened its presence in Faridabad with the inauguration of a new branch at SCF 51, First Floor, Sector 15, Faridabad. It was inaugurated by Romil Pant, Senior Vice President and Jatin Sharma, Associate Vice President, Thomas Cook (India). This expansion augments Thomas Cook India’s distribution and reach in Faridabad and Delhi-NCR to 16 consumer access centres – six owned branches and 10 Gold Circle Partner (franchise) outlets. Thomas Cook India’s internal data had highlighted Faridabad/Delhi NCR as a high potential source market for its holiday business. Hence, in an initiative to harness this opportunity, the company has identified Faridabad to set up its new Gold Circle Partner franchise outlet. Rajeev Kale, President & Country Head – Leisure Travel and MICE, Thomas Cook (India) said, “The North market has been identified as a prime growth driver and continues to deliver strong growth of 32 per cent YoY for our leisure travel business. Delhi NCR offers us significant potential and we have selected one of Faridabad’s prime localities for our new branch.” Gold Circle Partner Mamta Arora, a resident of Faridabad is an industry veteran. Her domain expertise and relationships/contacts will assist Thomas Cook in establishing and growing the market.

Read More »