Tag Archives: Raki Phillips

Ras Al Khaimah (RAK) Tourism Development Authority has confirmed that RAK has become the first city in the world to be certified as a ‘Safe’ destination by Bureau Veritas, the global leader in testing, inspection and certification services, having completed the ‘Safeguard Assurance’ programme. It has also become the first emirate to receive World Travel and Tourism Council’s (WTTC’s) Safe Travels Stamp. Through a strategic partnership with Bureau Veritas, the Authority has led the way in implementing stringent health, safety and hygiene measures across all Ras Al Khaimah hotels to mitigate any possible risk for employees and guests, and provide complete confidence in the destination. Through an ongoing series of independent audits of all its hotels in the Emirate, the partnership was designed to further validate the measures and processes already in place, and takes RAKTDA’s ‘Stay Safe’ Hotel Certification Program to the next level. In addition, the almost-50,000sqft Al Hamra International Exhibition & Conference Center is following the detailed protocols developed by Bureau Veritas’ global health, safety and hygiene specialists, and will become the first certified MICE (meetings, incentives, conventions & events) facility in the region. Adding to the global validation, Ras Al Khaimah is the first Emirate in the UAE to receive the World Travel and Tourism Council’s (WTTC) Safe Travels Stamp, the world’s first ever global safety and hygiene stamp for the travel and tourism industry, designed specifically to address COVID-19 and similar outbreaks. The protocols were developed in collaboration with WTTC members (including RAKTDA), leading industry associations and international organisations, and covers operational and staff preparedness, ensuring a safe experience, re-building trust and confidence and implementing enabling policies. It also follows the current guidelines of the …

Ras Al Khaimah Tourism Development Authority (RAKTDA) is working closely with hospitality partners and Government Authorities to safely welcome guests back to the Emirate as restrictions are gradually eased, and hotel pools and beaches become accessible to visitors.  To ensure the wellbeing and safety of visitors and employees, the Authority is in ongoing dialogue with hotel partners to ensure they are strictly adhering to government and public health guidelines and complying with all social distancing advisories from the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), and the UAE Federal Authorities. In Ras Al Khaimah, current hospitality standards and procedures include testing of all hotel staff for COVID-19, provision of masks and gloves for all guests, allocation of separate entrances and exits for guests and staff and mandatory thermal screening at all entrances on arrival.  RAKTDA inspectors will also be undertaking daily spot checks to ensure the measures are being adhered to and will provide support from Government Authorities to help hoteliers enforce the protocols designed for guest wellbeing. To ensure guests have confidence in their stay, RAKTDA is working closely with the Public Service Department (PSD) to oversee a dedicated certification process – the RAK ‘Stay Safe’ Hotel Certification – whereby hotels are required to fulfil a detailed set of measures to attain the certification.  The certification assesses all the measures in place across all areas of the hotels including reception and concierge areas, guest rooms, restrooms, restaurants and lounges, pools, beaches, spas fitness areas, kid clubs and retail spaces.  Guidelines are also being provided around guest transportation, meeting and function spaces, housekeeping, laundry and waste management. The ample space within hotel properties in Ras …

Raki Phillips, a hospitality veteran, has been appointed as CEO of Ras Al Khaimah Tourism Development Authority (RAKTDA). Phillips, who took over since June 2019, brings to the table wide-ranging industry experience, which will aid Ras Al Khaimah’s goal of becoming one of the fastest growing destinations in the world. According to RAKTDA Phillips’ appointment heralds the beginning of a new phase of tourism development for the Emirate. He will be responsible for implementing the authority’s recently announced Destination Strategy 2019-2021, which aims to attract 1.5 million visitors to the Emirate by 2021 and 3 million by 2025. In his new role, Phillips will also be supervising key projects, with notable development projects on Jebel Jais including multiple zip lines, adventure park hiking trails, the Bear Grylls Survival Academy and a luxury camp. Phillips, an American national, is fluent in Arabic and has been working in the Middle East since 2005 and specifically in the UAE since 2007. Prior to joining RAKTDA, he was working for the Dubai-based International Hospitality Consulting Group INHOCO, where he was Senior Partner and Senior Vice President of Development. Phillips is also the co-founder and CEO of Dubai’s first online dessert delivery bakery, SugarMoo Desserts, and co-founder of Earth Hotels, a sustainable, tech-savvy and design-centric hotel concept. Phillips has previously worked for Ritz-Carlton Hotels, Fairmont Hotels & Resorts and Universal Studios Orlando. He holds a Bachelor of Science in Business Administration and an MBA in Organisational Management.