In a latest development regarding agency commission, Cathay Pacific and its subsidiary Cathay Dragon has withdrawn its IATA commission to travel agents applicable for any/all tickets issued in India. It will go from five per cent to zero commission with effect from May 1, 2017. In a letter signed by Rajesh Menon, Regional Sales and Marketing Manager, South Asia, Cathay Pacific Airways and Cathay Dragon, to all its trade partners, reasons, ‘Market dynamics for the aviation industry have changed in the recent times and has resulted in making the operating environment for our airline very challenging. The projections for the aviation industry and for our airlines remain to be volatile in the future.’ All tickets issued prior to May 1, 2017 will be eligible for a five per cent IATA commission. It adds, ‘We request you to kindly make a note of the change in commission structure and the effective date as this change might require a change in your business model too.’
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