VFS Global is increasing its manpower and visa handling capacity by 40 per cent across its centres in South Asia region ahead of the peak season rush. Sharing the news, Sanjeet Joher, Head- South Asia, VFS Global, said that they are working to enhance the visa appointment system as well, apart from extra operational hours. “We are increasing the size of our team to provide better services to our customers. We want to ensure that they have a seamless experience when they visit VFS with the help of our customer relationship managers across our centres. In our efforts to educate the trade about our services and initiatives, we will organise more training sessions and roadshows with travel agents. We also want to debunk myths around visa application and procedures,” he said.
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