Tag Archives: SilkAir

Low-cost arm of Singapore Airlines Group, Scoot, plans to strengthen its presence in India with the addition of Coimbatore, Trivandrum and Visakhapatnam. The new routes are due to be transferred over from SilkAir, and Scoot will be the only airline operating direct non-stop flights from Trivandrum and Visakhapatnam to Singapore. Flights from Trivandrum to Singapore will commence as soon as May 7, 2019, and flights from Coimbatore and Visakhapatnam will start from October 27, 2019, subject to regulatory approval. In India, Scoot already operates seven existing routes from Amritsar, Bengaluru, Chennai, Hyderabad, Kochi, Lucknow, and Tiruchirappalli. To commemorate the new routes, Scoot has introduced a major limited-time sale on flights from all its India points, including Trivandrum, Coimbatore and Visakhapatnam – starting from January 14 to 28, 2019 on www.FlyScoot.com. One-way promotional fares (inclusive of tax) begin from as low as INR 4,500 for Economy FLY, for trips to 27 exciting cities in Australia, Indonesia, Thailand, Malaysia, Philippines and Vietnam via Singapore. Vinod Kannan, Chief Commercial Officer, Scoot, said, “With three new cities, India is a big part of our growth in Asia this year. As we ramp up our operations in the region and establish a local team to help support our long-term objectives, customers can look forward to more affordable fares and innovative offerings from us.”

Singapore Airlines’ (SIA) regional wing, SilkAir, is set to undergo a significant investment programme to upgrade its cabin products as part of a multi-year initiative that will ultimately see it merged into SIA. The programme will comprise investment of more than $100 million to upgrade the wholly owned subsidiary’s cabins with new lie-flat seats in Business Class, and the installation of seat-back in-flight entertainment systems in both Business Class and Economy Class. This will ensure closer product and service consistency across the SIA Group’s full-service network. “Singapore Airlines is one year into our three-year Transformation Programme and today’s announcement is a significant development to provide more growth opportunities and prepare the Group for an even stronger future,” said Goh Choon Phong, CEO, SIA. “Importantly, it will be positive for our customers. It is another example of the major investment we are making to ensure that our products and services continue to lead the industry across short-, medium- and long-haul routes.” Aircraft cabin upgrades are expected to start in 2020 due to lead times required by seat suppliers, including to complete certification processes. The merger will take place only after a sufficient number of aircraft have been fitted with the new cabin products. Specific details will be announced progressively as the programme develops and timelines are finalised.  

Singapore Airlines (SIA) and SilkAir have signed a codeshare agreement on the group’s low-cost subsidiary Scoot flights that will give their customers access to more than 130 destinations across the SIA Group network. Under the agreement, SIA will progressively add its ‘SQ’ designator code while SilkAir will add its ‘MI’ code to Scoot-operated flights between Singapore and more than 30 destinations served only by Scoot within the SIA Group. The codeshare arrangements will begin with Scoot flights serving Athens, Clark, Gold Coast, Hat Yai, Ipoh, Krabi, Kuching and Palembang. The new agreement will enable SIA and SilkAir customers to travel on single-ticket itineraries to these codeshare destinations, which means that their boarding passes and baggage tags will be issued up to their final destination at the first point of check-in. Tickets will be progressively made available through the various booking channels.

Singapore Airlines has announced a special offer exclusively for its new and existing KrisFlyer loyalty card members. Customers booking a Singapore Airlines or SilkAir (regional wing of Singapore Airlines) return ticket from June 16-30, 2017, on www.singaporeair.com or SingaporeAir mobile app will receive two complimentary flights on Vistara. This offer is valid for travel between July 01 and August 31, 2017, on Suites, First, Business and Economy (Flexi and Flexi Saver) fares. Travel on Singapore Airlines or SilkAir flights must originate from Ahmedabad, Bengaluru, New Delhi, Hyderabad, Kolkata and Mumbai. Except for Singapore Airlines Suites or First Class passengers who will be entitled to Vistara’s Business Class, customers will be allotted the same cabin class on their complimentary Vistara tickets with a travel validity from July 21, 2017 – August 31, 2018. Furthermore, travellers from India can redeem a complimentary S$20 Changi Dollar Voucher for use at all participating shops, restaurants and lounges when they transit at Singapore Changi Airport. Indian nationals can also avail of one-way, Visa Free Transit Facility for up to 96 hours in Singapore with a valid onward ticket and a valid visa from selected countries. The transit facility will be provided at the discretion of the immigration authorities.

The Department of Tourism, Government of Kerala signed a Memorandum of Understanding (MoU) with SilkAir in the presence of Kadakampalli Surendran, Minister for Tourism, Government of Kerala. The initiative is to jointly promote tourism to Kerala from priority markets like Australia, New Zealand, China, Korea, Japan and Singapore by conducting roadshows and other special marketing programs in the selected cities. “Department of Tourism has been looking for more opportunities to spread words about the legacy of Gods own Country across all the global markets and to further increase the tourist footfall in Kerala in the coming years. I expect the agreement with SilkAir will benefit Kerala Tourism in terms of more tourists from the four significant markets with the help of its wide network and reputation as a quality service provider,” said Kadakampalli Surendran, Minister for Tourism, Govt of Kerala. Commenting on the association, P Balakiran, IAS, Director, Department of Tourism, Govt. of Kerala said “This MoU with SilkAir will allow us to strategically attract more travellers from the four specific markets to enjoy the unique local experiences here in the state of Kerala- God’s own country. This agreement will also bring direct and indirect benefits to many sectors of the economies of both the countries.” “SIlkAir offers high-quality service and with their help under this mutually-beneficial MOU, we look forward to welcoming their passengers with impressive hospitality,” he added further. This MOU will cover a series of joint activities including brand advertising and promotional campaigns, tactical and digital marketing, familiarization trips, trade fairs, joint roadshows and product development. The joint activities are expected to help boost visitor numbers from Australia, New Zealand, China, Korea, Japan and Singapore to Kerala. …

Singapore Airlines (SIA) and its regional subsidiary SilkAir have signed a codeshare agreement with Air France-KLM, which would come into effect from April 27, 2017. According to an official statement, under the agreement, Singapore Airlines will add its ‘SQ’ designator code to Air France-operated flights beyond Paris to 10 destinations – Aberdeen, Bordeaux, Edinburgh, Lisbon, Lyon, Madrid, Marseille, Newcastle, Nice and Toulouse. On the other hand, Air France will add its ‘AF’ designator code to Singapore Airlines-operated flights beyond Singapore to Melbourne and Sydney in Australia, as well as on SilkAir-operated flights to Kuala Lumpur and Penang in Malaysia, and Phuket in Thailand. Both the airlines would later discuss opportunities to expand the code-share to other airlines within their respective groups. The agreement is intended to provide customers more options and seamless connectivity when travelling between Australia, Southeast Asia and Europe. The airlines will also explore the possibility for Singapore Airlines’ KrisFlyer and Air France-KLM’s Flying Blue members to earn and redeem miles when travelling on the code-share flight segments

Singapore Airlines (SIA) and regional subsidiary SilkAir have signed an agreement to codeshare on Indian domestic flights operated by Vistara, with effect from March 14, 2017. Under the agreement, SIA will add its ‘SQ’ designator code to Vistara-operated flights beyond Mumbai and New Delhi to 10 destinations within India. SilkAir will add its ‘MI’ designator code to Vistara-operated flights beyond Bengaluru and Kolkata to six destinations within India. The codeshare agreement is Vistara’s first with another airline group, as well as SIA’s and SilkAir’s first with an India-based domestic carrier. As a result of the agreement, four new destinations will be added to the SIA Group’s India network, namely Bhubaneswar, Goa, Guwahati and Port Blair. SIA Group airlines currently serve 15 destinations in India from Singapore. Members of SIA’s and Vistara’s frequent flyer programmes, KrisFlyer and Club Vistara, will also enjoy additional tier benefits as a result of the new codeshare partnership. PPS Club and KrisFlyer Elite Gold members will enjoy lounge access, increased baggage allowance, and priority baggage handling, check-in and boarding when travelling on Vistara-operated flights. Likewise, Club Vistara Platinum and Gold members will enjoy the same benefits when travelling on SIA- operated flights. PPS Club and KrisFlyer members will also earn Elite miles when travelling on SIA codeshare flights operated by Vistara. “We are very pleased with our first codeshare agreement with Vistara, which represents a strengthening of our already strong partnership,” said SIA Senior Vice President Marketing Planning, Tan Kai Ping. “Through the new codeshare agreement, both SIA and SilkAir are able to expand our network reach in the important India market, providing our customers even more travel options and enhanced KrisFlyer benefits.” “We are delighted …

Singapore Airlines and its regional arm SilkAir will fold fuel and insurance surcharges into their base airfares. Both airlines have already been showing the full price payable in their airfare advertising, inclusive of taxes and surcharges, since 2008. With the removal of the fuel and insurance surcharges as a separate component, customers will be presented with a single base airfare when purchasing tickets. This will not result in immediate changes to “all-in” fares, which will continue to be determined by market supply and demand, but is intended to provide a more simplified fare structure for customers. The folding in of fuel and insurance surcharges into base airfares will be implemented progressively by region, starting from 28 March 2017. It is expected to be completed by May 2017. Fuel and insurance surcharges will also no longer apply to KrisFlyer frequent-flyer programme redemption bookings with effect from 23 March 2017. Other changes will be made to the KrisFlyerprogramme with effect from the same day, including the removal of a 15 per cent discount for redemption bookings made online rather than via the call centre.

After associating with the movie ‘Dear Zindagi’ recently, Singapore Tourism Board (STB) has yet again rubbed shoulders with glamour. Together with SilkAir, the regional wing of Singapore Airlines, STB has now announced its collaboration with Dharma Productions for Bollywood movie ‘Badrinath Ki Dulhania’. The movie features key scenes and songs filmed in Singapore. Talking about Singapore’s association with the movie, G.B Srithar, Regional Director for South Asia, Middle East & Africa, STB said, “This movie will appeal to all segments of Indian society with its over-arching theme of love and the joy of life. Over the past few decades, Bollywood movies have helped build an emotive connect among the Indian audiences with Singapore. We believe through Badri and Vaidehi, they will re-discover Singapore’s variety of experiences and evolving cityscape. Keeping in line with the movie’s theme, we are pleased to welcome Indian travelers to begin their endless love affair with Singapore, by visiting and re-visiting Singapore for memorable holidays.” The film, directed by Shashank Khaitan and starring Bollywood stars Alia Bhatt and Varun Dhawan, will hit the screens on Friday, March 10, 2017 across India. Currently, SilkAir and Singapore Airlines have combined operations from 11 Indian cities, namely Ahmedabad, Bengaluru, Chennai, Coimbatore, Delhi, Hyderabad, Kochi, Kolkata, Mumbai, Thiruvananthapuram and Visakhapatnam connecting to over 100 destinations via its hub, Singapore.

In a bid to share the festive spirit with Indian travellers, Singapore Tourism Board and Singapore Airlines have launched its campaign, ‘3 Celebrations, 1 City – Singapore’. This campaign will run from till March 2017, spanning across three key festivals starting with Deepavali (October 29, 2016), Christmas (December 25, 2016), and then Chinese New Year (January 28-29, 2017). The campaign aims at inviting Indian tourists to celebrate the festivities in Singapore during the holiday seasons. Tourists who book flights to the Lion City on Singapore Airlines and SilkAir from October to December 2016, either on their website or mobile app, will gain exclusive access to the ‘Singapore 241 Passport’ smartphone app. This app is packed with value-for-money 2-for-1 deals and offers worth up to S$1,000 (Rs. 48,000 ) across 24 participating outlets in Singapore, including popular restaurants and spas. The ‘Singapore 241 Passport’ application is compatible with both Android and iOS smartphones. STB Regional Director, SAMEA, GB Srithar said, “Singapore is a great place for celebrating holidays, with three back-to-back festivals taking place this time of the year. Indian travellers will find reasons aplenty to enjoy and bond together with their family and loved ones. Eligible visitors from India transiting on flights through Singapore, may utilise the Visa Free Transit Facility to explore and experience Singapore’s many festive and tourism offerings for 96 hours without a visa.” Singapore Airlines’ General Manager India, David Lim said, “Singapore Airlines and SilkAir are delighted to partner with Singapore Tourism Board to bring together a complete, travel experience. Our endeavour is to provide our customers a holistic package, allowing them to make the most of their festive holidays. Travellers not only experience inflight comforts …