Tag Archives: SKYTRAX

Ethiopian Airlines, the largest Aviation Group in Africa, is pleased to announce that it has been honored with four awards at the SKYTRAX 2021 World Airline Awards. Ethiopian has taken the crown for: Best Airline in Africa 2021 for 4th consecutive years, Best Business Class in Africa 2021 for 3rd consecutive years, Best Economy Class in Africa 2021 for 3rd consecutive years and Best Cabin Crew in Africa 2021. Moving 7 ranks up, Ethiopian has also been placed 37th in the World’s Top 100 Airlines for 2021 as voted by airline customers around the world Regarding the award Ethiopian group CEO, Mr. Tewolde Gebremariam remarked, “Keeping up with the same phase as before Covid had been a challenging task. However, here at Ethiopian we never gave up, keeping our loyalty of serving at all times to our customers, we never stopped flying. The awards we received today are proof of our consistent effort to provide our passengers with a world class service at ups and downs at all geographies across the globe. As a customer focused and market driven airline, a SKYTRAX award where winners are determined based on the votes of travelers manifests the airlines’ journey on the right direction thus it is with deep pleasure that we accept these awards.” Commenting on the Award as the Best Airline in Africa, Edward Plaisted, CEO of Skytrax said: “Ethiopian Airlines have firmly established themselves as the Best Airline in Africa by winning this award for the fourth consecutive year. It is a strong recognition for both the management and all of their front-line staff who contribute to the success of the Ethiopian Airlines customer experience.” The World Airline Awards are independent …

Ethiopian Airlines and SKYTRAX certified Four Star Global Airline has launched a brand new mobile application, which encompasses mobile features to enhance customers’ travel experience with simplified options for flight booking and management. Tewolde GebreMariam, Group CEO, Ethiopian Airlines, remarks, “In the age of “the internet of things” and Artificial Intelligence, I am happy that our ‘mobility’ project is fast advancing which enabled us to announce to our esteemed customers that Ethiopian Mobile Application has gone live. The application is a critical piece of our overall strategy to bring our customers’ travel experience to another level by leveraging on information and communication technology. With this new application, customers will be able to use their mobile devices to book their flights, do their flight check-in, issue their boarding pass and self-board their flights, check the status of flight, get actual arrival and departure times of ET flights and remain informed throughout their journey in real-time.” Ethiopian customers will enjoy 10 per cent discount on all bookings made through the new mobile app.