Indian Railways has launched RailMadad, a one-stop solution for customer grievance, enquiry, suggestion and assistance, providing passengers access through website, App, SMS, social media and helpline number 139. A number of helplines that earlier existed in the Railways for various purposes have been merged into this, and will be available round the clock in 12 languages.
Read More »31 per cent Indians use social media for tourism research
The global increase in social media usage since January 2017 in terms of tourism destinations is 13 per cent, according to a study by TrekkSoft. India is second in place with 31 per cent of people using social media to know about various tourist destinations. Saudi Arabia has the largest year-on-year increase in social media users since January 2017 (32 per cent), a 17% increase compared to the global average. Indonesia and Ghana as technology is improving and social media becomes easily accessible to more of the population. UAE, South Korea and the UK have the slowest increase with 5 per cent. Facebook has the most daily active users compared to other social network, the study said.
Read More »US Visa vetting becomes tougher; includes social media info
The Trump administration has reportedly enforced a new extreme visa screening process for foreign nationals–—including those from India–—under which applicants might be asked to share information regarding their social media accounts, emails and telephone numbers. The State Department, which issues visas to foreign nationals through its diplomatic missions across the world, said that it started implementing this new change from May 25. But these additional questions would be asked only in extreme circumstances, the State Department said. “The additional questions apply to nationals of every country worldwide, including Indian nationals, but only when a consular officer determines that such information is required to confirm identity or conduct more rigorous national security vetting,” Will Cocks, a State Department spokesman, told PTI. Asserting that national security is a top administration priority when adjudicating visa applications, Cocks said every prospective traveller to the US undergoes extensive security screening. “We are constantly working to find mechanisms to improve our screening processes and to support legitimate travel and immigration to the United States while protecting US citizens,” he said. The State Department took these measures after President Donald Trump signed an executive order in this regard. “In accordance with the presidents March 6, 2017 memorandum on enhancing the screening and vetting of applications for visas, the Department of State has begun collecting additional information from visa applicants worldwide when a consular officer determines that such information is required to confirm identity or conduct more rigorous national security vetting,” he said. Such visa applicants will be asked to provide additional information, including their social media handles, prior passport numbers, additional information about family members, and a longer history of past travel, employment and contact information, Cocks …
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