The Globus family of brands is showing its solidarity to its partners by empowering them with vital destination knowledge. Realizing that ultimately one of the concerns faced by frontline sellers is not only lack of good destination knowledge but also it being present with them as a ready reckoner of information and tips that can be used to convince clients. The Globus family of brands has therefore re-launched its destination programmes with ‘I Know South America’ and ‘I Know Europe’ certifications based on popular demand. Globus family pioneered destination specialisation in 2008 with the launch of ‘I Know Europe’. Varesh Chopra, Regional Director, Globus family of brands, says, “A vacation should be absolutely stress-free and unique for every traveler. This is where a travel agent steps in as a partner. We chose these destinations for the re-launch of our certification programs due to little knowledge on these countries and the fact that our opinion poll pointed out these regions as a top choice amongst sellers.” The programs were overwhelmingly successful with over 500 agents from India, Srilanka, Mauritius and the Middle East taking part in each session. Program attendees were put through an extensive training schedule over three days in May, June and August.
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