Tag Archives: TAAI

Travel Agents Association of India (TAAI) has written to Minister of Civil Aviation and Minister of Tourism to request them to open tourist visas for foreigners to visit India; to make RTPCR tests mandatory for all arriving passengers with no quarantine; to absorb the costs of RTPCR test and waive it for travellers; should offer mandatory travel insurance for all incoming tourists, and allow travel to countries with which they don’t have air bubble agreement via flights through countries with which These agreements  are in place. Jyoti Mayal, President, TAAI, had commented recently, “This would allow airlines to offer connecting flights to countries that are allowing Indians to visit. Many countries, which are not connected directly, like South Africa, South America, etc., but people want to travel there. Hence, there is a need to open beyond air bubbles. This would allow footfall on both sides.”

The MP&CG Chapter of TAAI recently organised a physical event for its members at Crescent Spa & Resort, Indore. Hemendra Singh Jadon, Chapter Chairman (MP & Chhattisgarh), TAAI, shares, “We organised our annual members meet on October 31 at the resort keeping all health protocols in mind, and 45 members attended it. The aim is to not just conduct our annual meet but also to build confidence among our clients that we are ready to travel. We conducted presentations on MSME benefits and on Star Air airline for members.”

Sharing her thoughts on the changes made by the FM on LTC, Jyoti Mayal, President of TAAI, said, “The Finance Minister in her stimulus speech has announced that government officials can use their LTC funds to buy consumer goods for the festive season. The tourism industry instead of being bailed out is now deprived of the LTC fund. Our industry is dying and our employees are losing jobs in every avenue but the Prime Minister has forgotten of our existence – the backbone of India.”

Jyoti Mayal, President, TAAI, has said that they have been in discussion with Ministry of Civil Aviation for many of their issues, one of which is the acceptance of credit cards by airlines. “It has been cleared by the PAPJC and IATA, but we are still knocking every airline’s door. There should be a directive from the government for the same. There should be neutral capping of fares. Also, we are looking at remuneration in a big way. As travel consultants, we should have a right to charge our fee. Else, our services can be treated as MRP product so that we are protected. We should be allowed to charge 10% fee on it like the hotel industry is charging service fee,” she said.

As part of the panel during a webinar on risk management recently, Anoop Kanuga, MC Member of Travel Agents Association of India (TAAI) and Head of its Tourism Council, said, “Training existing talent to improve efficiencies will take precedence in the current situation. Digitization will play an important role and travel agencies will have to ensure that they are equipped with appropriate digital infrastructure to be ahead of the curve. Those who are nimble and are able to move quickly and address the changing needs of the traveller will emerge as winners in the long run.”

Jyoti Mayal, President, TAAI, has said that they had met Prahlad Singh Patel, Minister of Tourism & Culture, along with the other association heads, where they have requested him to initiate a meeting with Hardeep Singh Puri, Minister of Civil Aviation, so that they can discuss their issues with him, especially regarding restructuring tourism business, refunds, money stuck with airlines, and also about Air India and the service fee that the agents charge for booking VBM flights.

TAAI has voiced its dejection on Air India’s social media post as well as communications to travellers to book on their website and verify airfares with the airlines before booking with agents. The airline has also stated that agents block inventory on GDS. The association has written to MoCA & Air India to withdraw the same.

Efforts put in by TAAI have finally borne fruit as the government has now permitted travel agents to book Vande Bharat flights. “We appreciate Air India, MoCA and NITI Aayog for supporting our initiatives, and look forward to more compliances to support the struggling industry,” says Jyoti Mayal, President, TAAI. As of now, flights to USA, Germany (FRA) and France (CDG) have been announced in the coming phase.

Jyoti Mayal, President, TAAI, has met with Pradeep Singh Kharola, Secretary, Civil Aviation, in which they discussed industry issues and repatriation flights were in focus. Sharing the highlights of the meeting, Mayal said, “After our continuous communications MOCA has assured us that they have started requesting all international airlines to allow agents to book on the repatriation flights. We discussed many more crucial issues relating to the survival & revival of the aviation industry for the agents, not only for now but for the future too.”