Tag Archives: Thomas Cook India

Thomas Cook India and SOTC Travel surveyed over 4000 customers across India’s Tier I-III cities in a recent survey to identify emerging consumer behaviours and trends that will drive travel preferences in the COVID era. The survey revealed that as many as 66% respondents are willing to spend additional towards personal health & safety, while 19% cite uncertainty as a concern. Safety seems to be a key parameter for at least 70% respondents.

In a survey by Thomas Cook India and SOTC Travel, 77% respondents continued to express strong preference for interaction with an expert for guidance/ reassurance – 27% opting to purchase holidays through retail outlets; 17% for home service; 33% preferred a contactless experience of a virtual store/video chat. On the other hand, 23% respondents opted for bookings via website/app. Over 4000 customers were surveyed across India’s Tier 1 – 3 cities to identify emerging consumer behaviours and trends that will drive travel preferences in the COVID era.

Urging the industry to plan for the future now, Madhavan Menon, CMD, Thomas Cook India, speaking at the company’s ‘Mission Tomorrow’ event, said, “Q4 2021 and all of 2022 are going to see a rush. I believe we are going to enter that phase where people are going to go into revenge mode. I can see domestic travel and international travel bouncing back. Please plan your trips!”

Thomas Cook India & SOTC Travel have announced a two-pronged strategy: ‘TravShield’ and ‘Holiday First and Pay When You Return’ to cover every aspect of physical and financial safety. While the former is a comprehensive safe travel commitment to safe guard customers, the latter provides customers the flexibility and benefits of paying only once they return from their holiday.

Speaking at The Art of Travel roadshow in Delhi, Rajeev Kale, President & Country Head – Holidays, MICE, Visas, Thomas Cook India, said, “Corporates have realised the importance of physical MICE events. MICE is an art and this art is going to be experienced by travelling. There is no alternative to a physical MICE event. It will bounce back heavily and we need to be prepared for it.”

Los Angeles Tourism & Convention Board has announced 10 lucky winners for its Facebook campaign it had launched recently to promote its new B2B dedicated Facebook page ‘Los Angeles Tourism – Travel Trade’. The campaign drew the attention of travel agents from across the country and helped popularise the destination’s social media page among the trade. The winners are Seema Narang (Dewan Travels), Prateek Jain (Thomas Cook India), Sushmita Angolkar (Red Carpet Travel), Gagan Singh (The Holiday Planner), Abhishek Anavkar (Veenaworld), Nikita Sarrof (Pristine Travels), Srinath Telukunta (Travel world), Harjit Singh (Signature Tours), Sumit Churiwalla (Nimbus Tours), and Himmat Gori (My Dream Holidays).

According to Thomas Cook India’s travel survey for December 2020, confidence to travel is on the upswing, with 67% Indians willing to travel within the next 6 months.

Thomas Cook India has on offer unbeatable flight-inclusive deals for domestic and international holidays, which ends today. The 72-hour Holiday Flash Sale extends across India, Maldives, Dubai, Kenya, Egypt and South Africa. Agents get 10% off on select holidays, and 25% off on visa and COVID-negative certification. To book, call 8828890311.

In an endeavour to empower customers with contactless and convenient holiday planning, Thomas Cook India has introduced India’s first Virtual Holiday Store. A dedicated team of travel experts will be available over video chat 365 days, from 8 am to 12 pm.

Thomas Cook India has partnered with IndiGo to launch air-inclusive ‘Crazy Deals IndiGo Special’ that includes a range of options and value-adds at great prices. Domestic destinations include Goa, Rajasthan, Kerala, Himachal, North East, etc. and start at Rs 9,990 while international destinations start at 29,990.