In a bid to rebuild confidence among its travel partners, U & I Holidays has revised its cancellation and refund policy. Not only is it offering a full refund or floating deposit on cancellation, it is also offering two nights free in Bali and one complimentary dinner in an Indian restaurant there for travel validity until March 31, 2018.
Shyam Upadhyay, Director, U & I Holidays, says, “Over the past couple of months following the situation of Mt. Agung, we have noticed serious concerns for travel to Bali. I’m sure with these amendments, our clients will be in a position to comfort their customers and encourage them to travel to Bali. This is our way of thanking them for the continuous support and business for Bali and Malidives.”
The ‘no cancellation fee’ policy is applicable in the case if volcano erupts or airport closes. Any payment/deposit will be given the option of full refund or to keep as floating deposit for future travel. In case of airport closure due to Mount Agung eruption, U & I Holidays also promises to accommodate the departing guest in a three-star hotel for two nights with one dinner at an Indian restaurant on complimentary basis for bookings closed through them.