Category Archives: Aviation

Emirates to refund tickets for passengers on Trivandrum flight

Emirates has announced that it will provide financial assistance to all 282 passengers who were on board the fateful Emirates flight between Trivandrum and Dubai that crash landed at Dubai International Airport on August 3. According to an Emirates spokesperson, “We remain in contact with the passengers and can confirm that Emirates has offered financial assistance to meet their immediate needs. This includes support for their lost baggage items, as access to the aircraft is still highly restricted while investigations are underway, as well as medical expenses and other incidental expenditures. We are also refunding their tickets.” Emirates is committed to extending every possible support to our affected customers. We will review all claims.

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Air India and SpiceJet join hands for aircraft maintenance

Air India and SpiceJet have signed an MOU under which Air India will provide support to SpiceJet on maintenance of their B-737 aircraft and landing gear replacement at AIESL’s MRO facility at Nagpur. This will mean additional revenue for Air India while it will also enable SpiceJet to not only avail AI’s state of the art facilities and engineering expertise but also can save money and extra miles. Arun Kashyap, VP engineering and maintenance, SpiceJet said that SpiceJet will save nearly 25 per cent of total maintenance cost. H.R. Jagannathan, CEO, AIESL said that Air India is always ready to be a part of the Make in India programme. Air India has world class MRO facilities and any one can use the state of the art facilities. He said that aviation sector is growing rapidly so in the coming years MRO facilities can be used efficiently

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Malaysia Airlines appoints new CCO

Malaysia Airlines Berhad (MAB) has announced the appointment of Arved von zur Muehlen as Chief Commercial Officer effective from 5 September, 2016. Announcing the appointment, MAB’s Chief Executive Officer Peter Bellew said, “On behalf of the management team, I am very pleased to welcome Muehlen to the Malaysia Airlines family. He will focus on developing a comprehensive and sustainable plan to improve Malaysia Airlines’ marketing, sales, products and customer service. He brings with him over 20 years of professional experience in the aviation industry and will add a valuable breadth of understanding across sales, marketing and technological innovation. Muehlen will play a crucial role in the next phase of the turnaround, focusing on restoring our position as a leading international carrier and developing our innovative customer centric services. He is a welcome addition to the team as we move forward with our global marketing strategy to increase sales and promote the wonders of Malaysia.” Prior to his appointment, Muehlen was the Senior Vice President of Commercial Network Operations for Qatar Airways, responsible for global sales strategy and development as well as innovation and technology with a revenue target of more than USD7 billion. Whilst there he managed the roll-out of several successful projects, including the implementation of a new internet sales platform and booking engine. Before that he spent four years with Swiss International Airlines as Vice President Sales International where he was responsible, amongst other things, for sales and marketing across 18 online markets. Muehlen also spent over 15 years with Lufthansa Airlines covering a wide breadth of portfolios in revenue management, sales and marketing and left the airline as Managing Director of Greater China. Muehlen takes over from …

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Daily AI flights between Delhi-San Francisco in winters

Air India is planning to double its direct non-stop flights between Delhi and San Francisco (USA) from three times a week to daily in the winter schedule. According to a news report, a senior Air India official said, “This flight has clearly proved that it does not take years to develop a route. We are flying planes with average 88 per cent loads and are also meeting the total cost of the flight. We are going to make it a daily flight most likely from November.” Air India, which launched this flight last December, is the only airline that flies direct on this route. (Source: Economic Times)

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Etihad offers special package for Indian senior citizens travelling to USA

Etihad Airways has introduced a first-of-its-kind senior citizens’ package offering enhanced privileges for the over 60s travelling from India to USA. Senior citizens flying from any of Etihad Airways’ 11 Indian gateway cities can benefit from added value services, including a 24/7 helpline number, pre-flight travel and medical checklist support and special assistance at check-in counters. Also on offer are fare reductions of up to 10 per cent in Business Class and 5 per cent in Economy until 31 August 2016, for travel by 31 December 2016, together with 60 per cent bonus Etihad Guest loyalty miles on every senior citizen ticket booking. The special package is applicable to guests aged over 60 flying in Business and Economy Class on Etihad Airways. Senior citizens are also assured of Indian meals and Indian cabin crew on all flights from India, as well as a large selection of latest and classic Indian movies on all flights from India to the USA. Neerja Bhatia, Etihad Airways Vice President Indian Subcontinent, said: “Etihad Airways is all about providing the highest levels of service, and both care and attention that our guests would normally experience at home.

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IndiGo launches ‘6E Explorer Programme’ on its 10th anniversary

To celebrate its 10 years in the domestic skies, IndiGo has launched a unique programme called – The 6E Explorer, to make travel more memorable and personalized for leisure and corporate travellers. The first of its kind, ‘The 6E Explorer Programme’ will go live on August 05, 2016 with the announcement of the call-for-entries across India to get passionate travellers on board as “6E Explorer”. Shortlisted candidates will be interviewed by the IndiGo leadership and external jury based on their passion for travel. The shortlisted Explorers will need to travel to a specific IndiGo destination and create fresh content in the form blogs, images & videos with their perspective of that city. This primary curated content will comprise of not so popular, seen or heard of places to eat, see, party, things to do; advise for family traveller, backpackers and much more. IndiGo will appoint one Explorer per state for an initial period of 1 year and each Explorer will be required to travel to at least 4-6 destinations within or outside his state. The Explorer will share his personalized travel experience on IndiGo website under the IndiGo destinations section. These personalised travel experiences will be populated on the website as “Travel advisory” for IndiGo passengers to view travel trends of the destinations the airline flies to. With the launch of this programme, IndiGo passengers are encouraged to refer to these travel advisories which is intended to enhance their travel experience.

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SpiceJet’s first Hajj 2016 flight takes off from Gaya

SpiceJet flagged off its first flight from Gaya to Mecca for the Hajj 2016 season. The Airbus320 which departed on its schedule time of 11.30 AM from the Gaya airport carried 135 passengers onboard. The flight was inaugurated by Dr. Abdul Ghafoor, Minister of Minority Affairs, Government of Bihar, Kumar Ravi, District Magistrate, Gaya, Dilip Kumar, Airport Director, Gaya Airport and Sumant Rautela Head of Ground Services, SpiceJet along with of the Hajj Committee members. The airline will carry more than 8000 pilgrims on special flights for the annual Islamic pilgrimage Hajj in Mecca from Gaya and Indore. G.P. Gupta, Chief Administrative Officer and Accountable Manager, SpiceJet, said, “Hajj is a lifetime experience and SpiceJet will make every effort to ensure a hassle-free and delightful travel experience for all its passengers by delivering high on on-time performance and critical etiquettes ensuring absolute passenger satisfaction. We are grateful for being made a part of this humane operation and wish all our pilgrim passengers a wonderful stay at Mecca this year.” The airline has deployed two Airbus320 to ferry pilgrims from Gaya and Indore respectively. The flights will be operated from the two Indian cities to Jeddah and Madina between August 4 and September 3, 2016. The return journey for the pilgrims back to Gaya is scheduled from September 21 and to Indore from October 1. The whole activity is expected to be executed by October 20, 2016.

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India’s domestic traffic up by 23.3% in June

India continues to lead all markets with a 23.3 per cent rise in domestic traffic in June, propelled by strong growth in real consumer spending as well as by the fact that airlines are adding airport pairs and frequencies. This was revealed in International Air Transport Association’s (IATA) global passenger traffic data for June. Demand for domestic travel climbed 5.7 per cent this June compared to June 2015, while capacity increased 4.3 per cent, causing load factor to rise 1.1 percentage points to 83.2 pre cent. All markets reported demand increases with the exception of Brazil. Domestic RPKs account for about 36 per cent of the total market. The global passenger traffic data for June showing that demand (measured in revenue passenger kilometers or RPKs) rose by 5.2% compared to the year-ago period. This was up slightly from the 4.8% increase recorded in May (revised). However, the upward trend in seasonally-adjusted traffic has moderated since January. June capacity (available seat kilometers or ASKs) increased by 5.6%, and load factor slipped 0.3 percentage points to 80.7%. “The demand for travel continues to increase, but at a slower pace. The fragile and uncertain economic backdrop, political shocks and a wave of terrorist attacks are all contributing to a softer demand environment,” said Tony Tyler, IATA’s Director General and CEO.

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Jet Airways to fly Boeing 777 on Mumbai-Amsterdam route

Jet Airways will fly the largest aircraft in its fleet, the Boeing 777-300 ER, on the Mumbai-Amsterdam route with effect from Oct 30, 2016 to meet the growing demand on this key sector. Jet Airways is the only airline flying daily non-stop flights between Mumbai and Amsterdam. The Jet Airways’ Boeing 777 service offers a three-class configuration, comprising of eight First Class suites, 30 Premiere seats that open out into lie-flat beds, and 308 ergonomically designed seats in Economy. Jet Airways had commenced daily flights from Mumbai to Amsterdam on Mar 27, 2016. The capacity increase is in response to growing demand, particularly from business and corporate travellers. From Amsterdam, Jet Airways offers connectivity to 30 destinations across Europe and 11 destinations in the United States and Canada through its codeshare partnership with KLM Royal Dutch Airlines and Delta Air Lines. Gaurang Shetty, Whole-time Director, Jet Airways, said, “Our daily non-stop service connecting India’s commercial capital Mumbai and the key European hub Amsterdam has received excellent response since its launch. By deploying the 777-300ER aircraft, Jet Airways will be able to cater to the growing demand on this important sector at a time when trade and investment between India and Europe and North America is witnessing a healthy growth. The state-of-the-art wide body aircraft enables us to deliver a superior in-flight experience to our guests, along with the introduction of our signature First Class suites on this route.”

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Indigo flights suspended at Dubai airport

Due to unavailability of runway at Dubai International Airport, all IndiGo flights operating to and fro India stand cancelled for August 4, 2016.  From August 05 till 0730 hours IST on August 07, 2016, limited flights will be allowed to operate from Dubai Airports. The airline has requested all IndiGo passengers to check their flight status via customer relations or Twitter/Facebook or its web site. Passengers have been notified via web chat, SMSes, and through other channels.

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