SOTC opens first-ever store offering VR experience in Bengaluru

SOTC Travel strengthens its presence in Bengaluru with the inauguration of its first-ever experiential store offering Virtual Reality (VR) experiences. SOTC created a first-of-its-kind customer experience zone where customers can be inspired by the different destinations through VR’s for real time experience of the key destinations that SOTC provides like New Zealand, South Africa and other destinations like Australia, Abu Dhabi, South Korea. The store at St. Marks Road comprises of a digital screen that features video itineraries of destinations and holiday experiences for the customer which could be viewed from an iPad.
Speaking about the launch, Daniel D’souza, Head Sales, India and NRI Markets, SOTC Travel, said, “We believe customer experience is the key in making our business successful in this competitive and growing industry. It is extremely important for us to ensure that we keep delivering and enriching holiday experiences for our customers. Virtual Reality technology will allow us to know the clients’ needs before he even knows what he wants.”
He further added, “The store is one of our efforts to reinvent the buying experience for our customers. Its strategic location offers convenience and accessibility. We ensure that we provide superior service to our customers by meeting their every expectation”.